Meliá Caracas
About this hotel
Featuring an outdoor pool with hydromassage tub and sauna, the Melia is a luxury hotel in Caracas’ Sabana Grande. It offers elegant rooms in classical European style and 3 world-class restaurants.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
TV
Gym / Fitness Center
Map of Caracas
Hotel in Caracas
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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Reviews
3.4/5.0
Average(412 Reviews)
100% verified reviews1.0
Çalışanlar ve konumu
Oda, odadaki eşyalar, eski mobilyalar, kirli ve leş gibi kokan zemin halıları ve koltuklar
8.0
El desayuno estuvo muy bueno siempre, la ubicación es súper buena por lo céntrica y todo queda cerca, además el acceso directo que tiene el hotel al Centro comercial El Recreo es buenísimo. como también el bodegón que está al lado del hotel te saca de apuros además las personas que me atendieron son cercanas y dispuestas ayudarte a solucionar y el personal del hotel es muy amable, preocupados y serviciales, para ellos la puntuación máxima.
lo que no me agrado mucho fue el olor de los pasillos y las habitaciones a humedad y cuando se encendía el aire acondicionado empeoraba, puede ser por la antigüedad del hotel y las alfombras.
6.0
The Carpet in the room was really dirty also the air conditioner really noise
4.0
Friendly staff and location
Dirty carpet and air condition. We got too much cough due to powder in carpet and air condition
5.0
Location just Location
For the price, breakfast could be inclu
1.0
nothing
the staff are liars. especially the manager called Annie. she promised to resolve my complaints but didn’t. terrible customer service. I felt lied to and my whole visit was spoiled by the stress of the situation
1.0
the property was lovely. unfortunately on your site the facilities such as restaurants, swimming pool etc were unavailable
I felt lied to by the management. I paid for services that I did not receive. I tried to resolve the issue with the management. Annie the manager promised to call to call to resolve the issues. she knew that I was returning to Caracas on the 29th for three nights. She assured me a room upgrade and a special discount would be given. but asked me not to book through the app so they could avoid the fees you charge!! I tried to call Annie on the 27 and 28 both times a return
6.0
The rooms were clean.
The a/c in the first room wasn’t working properly. I had to ask over 3 times for this issue to be fixed. Finally, I asked for a room swap and it was given.
The attention overall was really poor. Members of staff are not keen on serving and helping guests.
9.0
the old style colonial decorations
* toilet was hard to flush, missing enough water or take long to fill
* security or one staff was annoying didn’t let me take pictures from balcony during sunset, telling me I only was allow to be around the pool, but early around noon I was able to take pictures
* they asked me to not take pictures or
videos on certain part of the lobby. some staff let me take pictures other didn’t. it was annoying
* the was not a restaurant to eat at the hotel, they told me
the restaurant only open for breakfast
3.0
The Location
The Room
8.0
Great value with living room, dinning room, 2 bedroom, 2 bath apartment.
Staff wanted to charge Booking.com commision again at check in.
2.0
infrastructure has potential, the staff is polite…
Was very dirty, air condition was poor, we found used soaps in the shower, the sheets were not clean, very poor wifi. They didn’t accept booking as an appropriate reservation, and we had the feeling they reserve proper rooms for direct contact.
1.0
Nothing.
They didn’t gave us the rooms we reserved throughout Booking.com because they said that the air conditioner is damaged. They send us to an very old apartment building with a kitchen but without appliances to prepare anything. We ask for a hairdryer and they don’t have it. Finally they shut down the water since 6pm to 7:30am
The internet is very very slow and wasn’t able
to connect more then 2 devices because was apple. This is not a five 5 stars hotel.
2.0
No restaurant operational
7.0
amazing pool. wish I had more than an afternoon to swim there. staff seemed annoyed by the presence of a gringo, kind of disrespectful. rooms were fine but had a musty smokers smell. loved the interior design of the hotel. amazing wooden panels with brilliant lights/mirrors.
the staff were a bit rude, rooms had an odor of musty cigarettes
1.0
do not take breakfast at the hotel
nothing worked in the room
4.0
I Like the staff
All have been better, my experience wasn't good. the worse cleanliness
8.0
location
prices at the restaurant in the hotel too expensive
7.0
Big room size and clean
Breakfast with limited choices and acceptable quality
FAQs
How much does this hotel cost compared to others in Caracas?
The average price for a rental in Caracas is R 1,552 per night. This rental is R 587 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Meliá Caracas. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Meliá Caracas. Enjoy the water!
Is Meliá Caracas pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Meliá Caracas?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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