Sofitel Shahd Al Madinah
About this hotel
Situated in Medina, this attractive hotel for R 1,110 per night is a great choice for your next trip. Situated in Al Madinah, a minute's walk from Al-Masjid an-Nabawi, 3 minutes from the ladies entrance, located in the pedestrian area ,Sofitel Shahd Al Madina offers accommodation with free WiFi.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Family friendly
Map of Medina
Reviews
3.9/5.0
Good(5,656 Reviews)
100% verified reviews
10.0
Probably the best stay in all my years of traveling. From the friendliness of the check in staff, Ahmed & Jana to the restaurant manager Hamdy Ragab i was amazed at their professionalism and customer relationships. The room was huge and very comfortable and the dinner, where do i start, was plentiful and delicious. You spoilt for choice with thr variety of food at dinner and breakfast. I will definitely be back here and compliments to the staff.
Absolutely nothing.
10.0
The location was perfect with everything that you need around you. Big room and comfortable bed.Very good breakfast, very good and helpful staff all around. Always ready to help nothing is too much. Housekeeping staff bablu and cleaning staff good. Ahmed on reception was helpful when we arrived.
My only thing is I wanted to be in a much higher room like above level 10 but they didn’t give me. Just for the view.
All good
10.0
The staff was exceptionally kind. From the front desk to all the room cleaning employees. Within the week I stayed they became my friends and would often give me something like a water bottle or similar when they would see me in the lobby. I would legit have a list of 40 people I could give a shoutout to. I would definitely book here from now on.
Bayan, Hawasen, Bader, the brothers who work at the entrances (all of them were so great).
N/A
10.0
المكان بشكل عام ماشاء الله مريح ونظيف جدا وقريب من الحرم مرا
وصراحه اشكر الاخت نورة تعاملها الراقي والمحترم جدااااا
للامانه السعر جدا عالي وحاليا ماهو موسم استغربت من السعر المبالغ فيه
9.0
Location was good specially for female and male.
A thanks to Bayan , Faisal and Asaliah for the warm welcoming and assisting.
I considered that all staff from bottom to top are cheerful and helpful and fast responding this what conflict that their is a proper management going.
The room size and bathroom was good and clean.
Good quality amenities.
Sahoor was good , with variety and the staff was helpfull and their manger in the 12th Floor restaurant was great.
It would be greater if the window could be more cleaner and with out fence so I can see Haram properly.
10.0
The service is very good. All staff are very approachable . The manager upgraded us to the presidential suite as our room type was overbooked. That was truly surprising and a wonderful experience. The food at iftar and sahoor was very good. There was enough variety to not get bored
The decor is a little dated but we did not mind this at all
10.0
Alles
Niets
7.0
Closeness to the Mosque
Room service menu items are in many times not available and have limited and repeated items in the menu
8.0
Location and staff excellent
Restaurant on M level staff and food fantastic . Thank you Mustafa in the restaurant for looking after
And Nouf was very polite and welcoming at reception.
Lifts should be dynamic - demand and supply
5.0
Location and staff were pleasant and accommodating
It was not clean.
The passages were dirty
The hotel was definitely not a five star hotel
10.0
It was third time staying in the hotel. As before location and facilities were exceptional. We got full board for whole family. I would like to state the quality of food was great even better than before. Any request made was completed promptly by staff. Will definitely recommend for anyone coming to Madinah Munawara to chose this place for stay.
Overall how Sofitel has managed the hotel is Exceptional
Had a rude encounter once with one chef staying with bread warmer section during breakfast. Spoke rudely with my mom which was not acceptable. I did speak with him there. The chefs need to be courteous with guests.
Also one supervisor in restaurant who was in his fifties by age wore suit most of time was always difficulty with staff working on floor. It made us uncomfortable how he treated them. Once he had us wait longer to check when we come to restaurant even seeing us everyday and knew we had full board with multiple rooms.
One thing that was a bit annoying that out key cards gave us problems almost every other day. We had to go to reception to get that sorted.
10.0
الغرفة جميلة وواسعة والسرير مريح جدا
بوفيه السحور فوق الخيال رااائع والموظفين خدومين ومبتسمين بالرغم من الازدحام.
انصح به.
لا شيء
6.0
الاستقبال
التكيف كان بارد جدا ولم يوجد دفاء لم انام من البروده علما بان المكيف كان طافي ودرجه الحراره في الغرفه 18 كراسي النوم غير مريحه وسبق كلامت الاستقبال
8.0
قرب الفندق من الحرم النبوي وخدمة الموظفين ممتازة
قيمة الإفطار مبالغ فيها جدا
10.0
breakfast is great, spacious room, amazing hospitality. location is just a gift
every things
7.0
Ramadan Breakfast.
Suhur was excellent.
Parking is expensive specially it is free in most 5 stars hotel
The way to attend the park, although the area of the of the hotel is very congested and we cannot leave the care in the
street, we have to proceed for the check in first
There was only one sitting chair in the room and no small tables to locate a cup or any other similar tousles while sitting
2.0
Staff, food, location was good.
The Air conditioning was not working. Complained multiple times during the 2 day stay. Technicians were coming but but couldn’t do anything. It was extremely hot and claustrophobic.
Also booked a car through the hotel for visiting different mosques. The car came 2 hours so we missed a lot and wasted half our day.
10.0
Great
Great
10.0
رائع
كله ممتاز
9.0
تجربة إقامتي في هذا الفندق كانت ممتازة بكل المقاييس. الغرف نظيفة ومريحة، والخدمة متميزة بفضل الطاقم الودود والمتعاون. تجربة لا تُنسى، وأوصي بهذا الفندق بشدة للمسافرين. و شكر خاص لمحمد النخلي على اسلوبه الراقي و احترافيته و تعاونه.
التبريد شوية قوي
8.0
Close to haram
Nothing
10.0
الموظفين رايعين والمكان رايع
لايوجد
10.0
كل شي يعجيبني فيه
لايوجد شي مايعجبني
10.0
J’ai tout aimé
10.0
I can't say enough good words about this hotel,location is great,very clean facility, very good size room for the money,we had only the breakfast meal included that was in an exceptional buffet, and now for the most important thing,this hotel must have a good hr department they either know how to pick their employees or how to train them,never thought I will get that level of customer service and we're talking here about a supper supper supper friendly staff,they actually smile to you and always ask if they can help,and we're talking here about all department from bellman to housekeeping.i highly recommend this hotel and this hotel will be my spot in Medinah. Thank you so much.
I thought 180 sr for dinner was little expensive, its fine for one or 2 people but more than that it just adds up,we had dinner in a fancy restaurant outside the haram area we paid only 400 sr for 3 people,if you are visiting never eat in any restaurant in the haram area its very expensive because they pay higher rent and basically not good food actually very bad food.
10.0
The hospitality very nice and friendly staff buffet was amazing
I like everything about this hotel
1.0
Only the location that was very close to Medina Haram also it had several shops and sightseeing bus station very close by
The rooms are showing great signs of wear and tear. The rooms are way too noisy from street noise as well as noise coming from next rooms and corridors. The rooms the room required a face lift and update. Rooms Sound proofing is definitely required. My whole stay there did not have a single good night sleep always awaken by noises from the streets or from the corridor or from next room doors slamming and you can literally hear your the occupants of the neighboring room.
10.0
قرب المكان من الحرم
السعر
8.0
Everything Beautiful
Friendly and location
5.0
Location, close to haram.
my room was close to linen storage and had a smell like drain.
10.0
staff was very accommodating .specially Ms. karima very friendly and welcoming ,knowledgeable ,
breakfast buffet is the best in town. location is perfect , near Masjid near shopping and restaurants. room was clean and conformable
10.0
حسن الضيافة
النظافة
الترحيب والاهتمام بالنزيل
سرعة الاستجابة في تنفيذ الخدمات
10.0
Lokasyon ve odalar
10.0
Staff were fantastic. Restaurant was 10/10 for variety and taste of food on offer. Dessert choices were delicious. Abdullah made amazing Lattes.
9.0
قرب الفندق وكرم الضيافة وتعامل الموظفين الراقي
لا شئ
9.0
الموقع وتعامل الاطقم
عدم وجود مواقف للسيارات
9.0
قريب من الحرم ومعامله الاطقم ممتازة
عدم وجود مواقف
6.0
موقعة القريب من ساحة الحرم
لم تكون الغرفة مجهزة عند الوصول وهناك عطل في الكنبة
وبعد التنبية لعدة مرات تمت الاستجابة
9.0
الموقع
4.0
الموقع
الغرفه لم تكن جاهزه ولم تكن حسب الحجز تم حجز جناح من غرفتين وتم اعطائي غرفتين منفصله وعند الرفض وتقديم شكوى تم اعطائي جناح من 3 غرف كتعويض .. مياه الحمامات غير نظيفة الاثاث قديم والاسره كانت متهالكه والمصاعد قليله ومتهالكه ..
FAQs
How much does this hotel cost compared to others in Medina?
The average price for a rental in Medina is R 1,109 per night. This rental is R 1 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sofitel Shahd Al Madinah. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Sofitel Shahd Al Madinah pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sofitel Shahd Al Madinah?
We found 7 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and tv.
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