Barceló Palmeraie

Barceló Palmeraie Hotel in Marrakesh
Barceló Palmeraie Hotel in Marrakesh
Barceló Palmeraie Hotel in Marrakesh
Barceló Palmeraie Hotel in Marrakesh
Barceló Palmeraie Hotel in Marrakesh

About this hotel

Located in Marrakesh, this charming hotel for R 3,752 per night is a great choice for your next trip. This hotel in the Palmeraie district features an outdoor swimming pool and a spa. Free Wi-Fi internet access is provided throughout the property, and Marrakech Airport is 18 km away.

Amenities

Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly

Map of Marrakesh

Reviews

3.9/5.0
Good(1,769 Reviews)
100% verified reviews
8.0
Jul 2023
Gorgeous setting, but rooms were small.
Beautiful resort
No entertainment, under staffed
9.0
May 2023
great
nice
evening entertainment was poor
3.0
Apr 2023
A dissapointment.
The kids club and the staff there, animators, well-maintained landscaping, pools, and free shuttle to the city center.
Having stayed at the Barcelo resorts in the past, we had certain built-in expectations - unfortunately, these did not materialize. On the first day of our stay, we went to the Sushi restaurant. After waiting for almost one hour, we were told that there was an issue with a Chef and that no food would be served. Two days later, we re-attempted to eat at the same restaurant. Unfortunately, we spotted some rather "unusual" practices - food being sent back to the kitchen by one table being given to us, bread basket taken from our table and given to another table. However, what was the most aggravating point of our stay was the safety/security issue. While throughout our stay, we systematically used the safe provided in our room, on the afternoon of the last day, we forgot to place one of the wallets in it. The next day early morning (at the airport - about to board), we realized 200EUR was missing. Subsequently, we tried to reach out to the property over the phone, emails, and Booking.com messaging - no replies. In addition, four days after checking out and making full payment, we are still waiting for the deposit to be released. Based on the above, we cannot recommend Barcelo Palmeraie to anyone.
4.0
Apr 2023
nice but much to be improved
size of complex cleanliness. was always being cleaned pool areas large and enough loungers for everyone stunning scenery of plants and trees and very well kept by their gardening team
1. the family rooms are not big enough for even a family of 4. there is decent sized bed and then just a L shaped sofas which do not pull out to make a bed. 2. poor welcoming upon arrival and information given apart from breakfast times. no idea about restaurants, kids club times etc 3. breakfast and dinner buffets are a nightmare: always waiting for cutlery to be set up etc. 4. no labelling of buffet food 5. walk back to the hotel room can be quite long from pool etc. no buggy’s readily available for families with kids to be transported back to hotel rooms
8.0
Apr 2023
Overall a fantastic stay and was everything I hoped for.
Facilities were good, staff very friendly and always willing to help. Hotel had a shuttle bus to City centre which is excellent.Food overall was very good.
Would like seen better maintenance of the rooms- ie a few tiles missing from balcony floor, mirror light just handing on wall also shower fan missing cover plate( I do not think it’s up to the customer to advise) cleaning staff or regular inspections. But that’s me being very picky!!!
6.0
Mar 2023
Terrible customer service experience
The property itself is good
We had terrible experience in the hotel. We booked one night, and the price was honestly very attractive saying “only 4 rooms left”, so we thought its probably some offer, etc. We booked, came to the hotel, checked in, payed exactly the amount in our reservation and honestly had a good time. Once want to check out the next day we were stoped by assistant manager saying that it was a mistake in a hotel system and we had to pay an extra amount which is around 5 times more than what we already payed. The person was very rude, shouting and threatening us. And said that he will not let us leave the hotel untill we pay, and if we leave, he has our card details and cut the money he wants. He also said “if you dont have money than you shouldnt come to a 5 star hotel”. We called booking.com and the customer service was very polite and helpful assuring us that we are free to leave and they will contact the property.
9.0
Mar 2023
Superb
Everything
bathroom was way less than expected
7.0
Mar 2023
Choice of food for Europeans could/sshould be much better.
The grounds. The Pools Areas. The Bar.
The fact that the room (on Booking.Com) indicated it would have a Coffee Machine. Far to much of the food choice was aimed at African Type guests

FAQs

How much does this hotel cost compared to others in Marrakesh?

The average price for a rental in Marrakesh is R 1,483 per night. This rental is R 2,269 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Barceló Palmeraie. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Barceló Palmeraie. Enjoy the water!

Is Barceló Palmeraie pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Barceló Palmeraie?

We found 16 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.

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