Very helpful staff Secure underground car park Good tram connection to town Comfortable bedroom

Location downmarket Large glass bathroom door gives no privacy. Totally bizarre.

Clean, comfortable room.

The neighbourhood didn’t look very safe and clean. Although it is very close to the highway and it’s very convenient to get in/from the city. Also, there’s tram stop right next to the hotel.

Great location to access the city. Very accommodating and welcoming staff!

Not a thing!

The area around the hotel seems very run down and not very safe. We had very bad service as the hotel did not tell us there had been riots in the city which we did not find out ourselves until 30 mins after check in. All public transport was cancelled and the Government advice was to stay away from the city centre. The hotel restaurant was not open despite the fact it should have been. We decided to check out immediately owing to the volatile situation but the hotel refused any refund even in part to us. If they had communicated the situation to us beforehand we would have never checked in. It felt very much like they kept quiet to take our money whilst putting our safety at risk. Overall absolutely appalling service from this Hotel

Next to tram station and direct tram to railway station and city centre.

Next to tram stop - easy access to city

Can't think of anything

free car park at the front of the hotel if you are lucky, beside tram station and few stops to the city center

Great hotel!

breakfast was great, parking easy and the hotel was right in the tram line!

the restaurant and bar were both closed.

the hotel has a parking area which was the reason i picked it.

the services here are horrible. there was no person to take the luggage and the receptionist asked me to take the bags to my room by myself! i got to my room and there was no soap or anything on the bathroom and the bed was with no sheets. I asked the receptionist to give one and he shared one from store but had to wait for him because he won't bring it up to my room.

good rooms, clean

breakfast selection limited

Great place to stay on outskirts of Strasbourg. Tram stop almost outside so convenient for visiting the city. Very modern and comfortable rooms. Lovely restaurant where we had an excellent dinner.

Rather strange to have a clear glass door to the bathroom! Shower was over bath with shower curtain, not screen. A more modern shower cubicle would be better - there was room for a separate bath and shower. Hotel WiFi was poor and difficult to get connected.

nice & clean, comfy bed, secure parking

Staff were indifferent and unhelpful particularly in the restaurant..

nice hotel on site parking comfortable room nice breakfast and tram stop right outside

Wonderful staff & great, quiet location - 15 minutes out of town, right by the tram stop.