Gozan is a unique, comfortable, welcoming property in the best location, transportation everywhere, short walk to Gion, tons of restaurants, the market, scenic river & river walk. The property is spotless. The beds are comfortable. We chose the best place to stay while on our extended trip to Kyoto. The lobby included free water, coffee, tea. We felt at home at Gozan. All front desk employees are very good and accommodating. However, we must give special recognition to ‘Axe’ at the front desk. Axe was exceptional in his professionalism, friendliness, and excellent proficiency with the English language. He was knowledgeable and always helpful. Axe was enjoyable to interact with and an absolute pleasure to see at the front desk. He is an asset to Gozan, definitely, and we thank him for making our stay even more enjoyable. Because I read negative reviews…Regarding the breakfast in the next door cafe, we used the coupons but paid a little extra for a latte or cappuccino, as the regular included coffee was not the best. Our room had a kitchenette with a good size refrigerator and microwave - so fruit, nuts, seaweed we stock up on anyway when traveling. Gozan was the perfect base for us to comfortably experience Kyoto and beyond. We took buses easily for trips to temples, Miyajima off Hiroshima, Miyama, Uji, Amanohashidate, Ine Bay, biking through Asuka Village (lovely) etc etc. We would stay at Gozan again. Thank you everyone at Gozan, and thank you, Axe.

立地が良い 清潔でおしゃれ 部屋にミニキッチンと洗濯機がついていたので便利だった

壁が薄いようで隣の声がかなり聞こえた 狭くてスーツケースを広げる場所がない チェックイン時に渡された紙に『朝は無料の朝食がある』と書いてあったのでフロントに聞いてみると「お客様のプランは朝食付きではないので、そのサービスはありません』と言われた。であるなら紙の書き方を改めてはどうかと思う。ちなみにbooking.comでの予約には朝食についての記載がなかった。 部屋に洗濯機が付いていたのはよかったが、稼働させると非常にうるさくて不快。寝る時間にはとてもではないが稼働できなかった。他のフロアにある洗濯機を使おうかと思ったが、どれも使用中で使えなかった。

- Beautiful room - so so close to Gion and Pontocho, down the street from the train station - friendly staff who spoke English

- a bit strange that you handed over your key when leaving but it was nice not having to keep track of it - advertised 24/7 staffing but once tried to leave around 5am and no one was at the desk. had to wake someone up to let us out.

服務非常好👍🏻服務人員態度非常棒親切！ 房間也很大舒適

隔音普通

Great location. Spotlessly clean, well-equipped. Helpful, friendly staff.

Very well located spacious room with washer/dryer and equipped kitchen. I used the wash only cycle and hung things to dry. No problems. The kitchen has a range of plug-in appliances. In the lobby you can always get more water and when the desk is open there is good quality expresso coffee available as needed for those staying at the hotel. Nearby to the hotel is Sanjo Station and across the street from the station are local buses. As a tourist, I enjoyed the buses so I could 'see' the city. There is also a mart to get basic supplies between the station and the hotel. This hotel is central to the Gion District. I spent three separate days east of the Kamo river to see these main things and more - 1. North - Shirakawa River walk, Kyoto National Museum of Modern Art, Ginkakuji (Silver Pavillion) and Philosopher's Walk. 2. East - Jidai Matsuri Festival of the Ages Oct 22 procession passes by this hotel, Higashiyama and Hanamakoji street. This Matsuri together with the Blue Note Tokyo and Osaka Aquarium were the three best things I did over a 29 day trip to Japan. Try to get to this Matsuri which is more rewarding in person than the excellent YouTube video of it. 3. South - Kiyomizu-dera Temple, Ninenzaka and Sannenzaka streets, and Yasaka Shrine. I also went on a different day to Fushimi Inari Shrine which is south of Gion and only an 8 minute train ride from Kyoto Station. Across the Kamo River is a Starbucks and the Pontocho alley full of restaurants. Venture a little bit further to the Nashiki Market. Fabulous location this hotel. If you are changing accommodation from Kyoto to Osaka or vice versa, I recommend the Rapid Limited Express Kyo-garaku train from Kyoto-kawaramachi Station to Umeda-Osaka station running weekends and public holidays at the standard fare. Will attach two photos of the train and yes there are gardens in two of the carriages.

I wrote the things below so that people would be aware. I don't think any of them are more than slightly inconvenient. - It is hotel policy to leave your keys at the desk while you are out. On my first day, I headed out to Amanohashidate and Ine Bay at 6.30am kind of dropping my keys under the counter. It might be a good idea to have a secure box to leave keys for when the desk is not yet open. - There is very limited food-prep counter space in the kitchen although all the appliances you would likely need are there. - I stayed here for seven nights and my room faced the street on a high floor. There was a lot of truck traffic one only morning that woke me. Ambulances also use this street and you are lucky if your only involvement is to wake for a minute and identify an ambulance is passing by.

Good location

Although we had everything we needed it was tight quarters as is typical for Japanese hotels.

Where do I start, the staff was one of the best things about this hotel. From the moment I walked in they were courteous, attentive, and helpful beyond what you would expect. Luke, Ax and Nakagawa san went out of their way to make me and my group feel welcomed as well as others in our group that were not even staying there. Free coffee, tea, cold bottled water were available in the lobby at all times. The rooms were exceptional with nice wood decor inside and lovely bamboo decor in the hallways. Every floor had two FREE washing machines with detergent and softener to use. The third floor rooms had a washing machine IN THE ROOM! Each room on every floor had a stove, microwave, toaster oven and refrigerator if you felt like making your own meals. The location could also not be beat. It was just block from the Sanjo metro station and another few blocks from the famed Kyoto Gion district with lots of places to eat and drink. I really can’t say enough great things about this hotel and HIGHLY recommend staying here when you visit Kyoto.

The manager needs to reopen the bar because there were shelves of delicious spirits that weren’t available but only temping to look at. When I spoke with him he said that when they reopened after COVID it has become difficult to staff the bar as he would like. He did promise to have it open on my visit next year. 😀