Harbour Hotel & Spa Southampton
About this hotel
Situated in Southampton in the Hampshire Region, Harbour Hotel & Spa Southampton is just 1.7 km from Southampton Guildhall. The hotel's spa facilities include a hot tub, pool and sauna. Massage treatments are also available.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Southampton
Hotel in Southampton
Reasons to book
People love it hereGuests give this property a top rating
Includes essentialsPool, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
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Reviews
4.6/5.0
Outstanding(2,426 Reviews)
100% verified reviews
10.0
Starff were great could do enough for us, rooms were lovely and food was excellent
Pool a little bit bigger
10.0
Everything!
Nothing!
7.0
Bedroom was comfy and large shower
No loyalty programme
10.0
The decor and how clean it was. The meal in the restaurant was superb. The staff all very friendly and helpful
Cant fault anything
10.0
Lovley modern building, hotel rooms were clean, smart and organised. Beds were extremely comfortable. Rooms were quiet and cosy. Overall really really nice place
Honestly i couldn’t fault it we didn’t have any issues or dilutes about the property
9.0
It was in a nice spot. The staff were very helpful.
10.0
Like? Everything.
Can't think of a thing.
7.0
Staff in reception were very helpful and as would be expected in a 5* hotel. Room was comfortable and well-appointed, with a good view of the marina.
Breakfast was very ordinary and not worth the additional £50 per couple. The buffet was not extensive and the cooked items limited with little originality. Also providing only one slice of toast with poached eggs was desultory given the price charged. Service of coffee was slow.
10.0
The place was simply fabulous. Rooms are very comfortable with a great view. Lobby area is quite nice and staff very helpful. The in-house restaurant is excellent and the hotel location is near some other great restaurants.
Nothing.
10.0
Wonderful stay, great food and drink and relaxing spa morning.
9.0
Great treat hotel!
10.0
Modern and fresh .
7.0
Property is beautiful and clean and the staff are nice. I ate at the restaurant (jetty) and that was fantastic. Very large, comfortable bed.
No soundproofing. Got woken up throughout the night from constant doors slamming to the point I had to call reception about 3am to complain. Then in the morning, all I could hear was the constant flushing of water in the pipes. I was in room 322 so avoid that one!
7.0
Hotel is gorgeous
Breakfast is waste of money
1.0
Spa full of children. Toddlers in the jacuzzi ! Totally in relaxing . Booking.com have charged me and hotel have also charged me !
Even after me showing the hotel on the app that I had paid for my booking , and also showing them my bank account!
10.0
The staff from reception to guest service and the restaurant employees were all very accommodating and welcoming. Great location and had a great time! Thank you to the Harbour Hotel.
7.0
Having to go upstairs to room until we changed the room
6.0
As a fairly new hotel, the facilities are contemporary, bright, and clean. The room was comfortable with excellent amenities, although definitely not 355 square feet as advertised (both the room and the bathroom; maybe we were wrongly assigned a "standard" double) and not fully functional (the coffee maker was broken and bulbs were out, but they were serviced promptly once identified). They have plenty of staff.
My email communications with the hotel were unsatisfactory and their constantly-changing room rates were disturbing. Initially, I communicated directly multiple times as their room availability and rates were changing frequently several months before our desired stay; they never even responded. Within a week of choosing to book with Booking.com I noticed that the rates were reduced. Although I had chosen a "non-refundable" rate (it was 274.50 BP at booking), I communicated with the hotel requesting a credit for the difference (to be used only for services at the hotel during our stay); it has been my experience that most hotels will grant such a credit in these circumstance. After several iterations with different staff, the answer was no ("read our terms"). Both because of this guest-unfriendly answer and the content of their responses, and the prior difficulties I had encountered, I chose to escalate my concerns. Only after copying my communication history to the Harbour Hotels management team did one of the hotel's management communicate their acceptance of my request. I expressed sincere appreciation and was looking forward to our brief stay prior to celebrating a milestone anniversary aboard a cruise ship. The week before our stay the room rates were lowered again. I politely communicated again to request the difference as added credit; this time, the same Managing Director curtly responded no way. My strong advice to others considering booking for this hotel: ONLY CHOOSE THE FULLY-REFUNDABLE RATE, and follow their rates as your arrival date approaches and rebook as indicated.
Also, we found the reception staff had an arrogant "edge" toward us, but that may have been because of my communications history.
Finally, we found the dinner at The Jetty to be nothing like its reputation: the service was slow and the food and wine-pairing only fair.
We are very experienced and frequent travelers.
10.0
location
cost of breakfast
10.0
We couldn’t fault anything, beautiful facilities and friendly and efficient staff.
7.0
Very clean and well decorated. Great facilities.
The TV in our room did not work. Prices surrounding room service and breakfast are misleading. We had reached out for more information but were misinformed. Additionally, very few vegetarian options for room service breakfast despite charge of almost £25.
Unfortunately the property have not responded to these issues when I reached out.
10.0
All the fine detail was excellent
There was nothing to moan about
9.0
Great easy check in, lovely clean room with a view over the harbour, the food was lovely and the staff were polite and went above and beyond for you, would definitely stay here again.
The weather
10.0
bedrooms are very spacious and well presented
8.0
Excellent condition but for 5 stars I was expecting a soundproof walls. We were based on 4th floor and could easily hear what was happening on the 6th floor where the bar is based.
10.0
Location excellent. Friendly and helpful staff and excellent facilities.
10.0
Lovely views. Comfortable and spacious room. Polite staff and good food.
9.0
excellent welcoming staff, reception never busy.
views are amazing
9.0
Good choice of food and cooked perfectly. Plenty of additional treats like cakes, pastries juices etc
Spa not able to hold the amount of people in the hotel without the public coming in too!
10.0
it’s beautiful & very clean
FAQs
How much does this hotel cost compared to others in Southampton?
The average price for a rental in Southampton is R 2,364 per night. This rental is R 8 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Harbour Hotel & Spa Southampton. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Harbour Hotel & Spa Southampton. Enjoy the water!
Is Harbour Hotel & Spa Southampton pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Harbour Hotel & Spa Southampton?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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