On arrival, I was told that breakfast was not included. Upon showing the staff the booking confirmation saying breakfast was included, the staff reluctantly said they would deliver breakfast to the room at the earliest, 8.30am.

TV was cumbersome to operate and required hotel staff to turn it on daily. Floors were filthy. Bed not made daily Extra toilet did not exist Kitchenette consisted of a kettle only. No gas, no microwave, no plates, no cutlery, no cooking equipment