Hotel clean and not too far from the airport and 5 minutes away by grab from tunjungan plaza. Good for a short stay.

The service is really poor not even a bottle of water in the room,the staff despite being very kind is a bit of a disaster especially because no one speaks English ...I had dinner at the restaurant and asking mie goreng no spicy and instead it was spicy and I had to leave it, I asked for a drop of milk to put in the coffee and it arrives after 20 minutes(coffee already finished) with a big glass full of milk, at the reception I ask for the laundry and the receptionist tells me a moment, call someone on the phone I convinced he was talking to the laundry service and he keeps me there for 5 minutes waiting for the phone call to end, as soon as he hangs up he looks at me and asks me again how I can help you, but are you serious??

Breakfast and locations

Bedroom utilities, no kettle, no coffee or tea neither fridge.

Clean room and helpful staff. This is beyond our expectation. The location is also great because it's very close to city centre and local street foods.

Yes good every thing

Nothing