Liked everything! But to mention something I would say that: the staff was always alert and responsive, they solved my questions fast. The property was impecable, very clean and organized. Has all the amenities!

Departamento bien equipado, muy comodo y espacioso. Se agradecen las amenidades de cortesia y la indicaciones de los lugares a visitar, nos sirvieron mucho. Anfitrión muy atento.

The property is tastefully decorated and it is well equipped with everything that you could possibly need. The outdoor communal areas are also comfortable and inviting. The staff at the apartments are very attentive and friendly. Our host Raimondo was very prompt with in answering any queries that we may have. Even though the water went off in the apartment for about 30 hours I am still giving this apartment a great score. When the water went off it was a Sunday morning and no plumber was prepared to come out and look at the problem until Monday morning which is probably why the issue went on for as long as it did. However, being a previous landlord myself, I understand that unexpected and unwanted issues do crop up at the most inconvenient times. Nobody wants there to be a problem and as far as I am aware this had never happened before. However, what is important is how you manage problems when they do occur. Raimondo made sure that we were fully updated during the situation and he allowed us to use a neighbouring apartment to shower and get water. As a result, I would happily stay here again and would have no hesitation in recommending this property to other people. It is a lovely place to stay and I know that you will be looked after should you encounter any issues.

Nothing

The good vibe of the place is felt as soon you arrive to the house. Everything feels so relaxing and calm. The landscape of the garden and pool area out side the house is so nice that you feel you are by yourself. Inside the house it has very good taste, the house is brand new and has all the amenities you need for a long stay. It’ all aire conditioning and the beds are very comfortable. The location is close to restaurants and shops. It’s just 15 minutes away form down town. The neighborhood is really calm and you feel very secure. We definitely will come back next time we go to Merida. The host is great and always available for any question or suggestion!! Sure is we do recommend the place.

We actually did not have any problem!!

We stay for a month and it felts like home. Perfect for a log stay. The dinner and living room areas are very comfortable. The beds are great, I slept like a baby. The vegetation in the outside areas are beautiful. Raimundo was very nice, he was always available to help us. We definitely recommend the place!!!

The bedrooms, the living room and the dinner area

We enjoyed the modernity and brightness of the house. Well equipped and clean. The rooftop is an extra quite appreciable.

Modernity doesn't necessarily dance with comfort, the bed, pillows, chairs and sofa were poor quality/not comfortable for a long stay. The host was nice until the moment he tried to get more, and more and more money from us. Tiring and disappointing in a place far too expensive for what you get.