Freundliches, aufmerksames Personal, zentrale Lage (die ganze Innenstadt kann zu fuß erkundet werden), absolut sauber, gute Matratzen, sehr gutes Frühstück.

Zimmerdesign in "dunkelgrau" geht freundlicher. Die "Kehrseite" der zentralen Lage: es ist nicht leise (Nachtleben), im November als wir da waren kein Problem (gute Fenster), im Sommer vielleicht mehr..

La ubicación, el desayuno y la amabilidad del personal

La habitación muy pequeña interior, no nos fijamos al reservar en sus características

Nice, comfortable and clean room. Great shower. Free bottles of water too

Air con system

the location is amazing and the staff too! we head a problom and they were really fast to solve it and make our stay the best it could be

nothing, it was wonderful

Location is excellent

Bathrooms doors are not very private

Excellent value and location, clean with friendly staff

staff were very friendly and excellent location! 10/10 would recommend to anyone

Great location and staff was very friendly !

The rooms were very small. Hardly enough room to open luggage .

The location, breakfast and the staff.

All good.

Staff were very friendly and really enjoyed the stay and location. Would definitely recommend.

n/a

location and room

lobby and reception area not nice could not pay with AMEX

lobby where we can sit in a cozy place

very small room

Exceptional location near restaurants, mini-markets, Gran Via, Plaza Sol, Plaza Mayor and Palacio Imperial. Breakfast and front desk staff committed to service and willing to assist visitors. Bathroom shower bigger than most European standards.

nice location

not great view

everything great, excellent location, friendly staff, comfortable room and enough space

nothing bad!

Very near to main streets

The room was a little bit small

great location, and there is an amazing restaurant Lamucca around the corner. very central. great shower but a bit intense!!! I didn’t know what all the dials did and the first one just did me in with a full body cold spray. but once I figured it out I loved it.

a very small room but I was only there briefly so it wasn’t a huge deal. came to sleep, left in the morning.

Location is central to everything and within walking distance and if not, metro stops are a few steps away. Very close to shopping and sites and restaurants.Room is good size for 3 adults, always got cleaned. Bathroom 🚽 is nice. Breakfast is good everyday, freshly made. If you’ll be needing laundry in your stay, laundrymat is less than 10 mins walk. Last but not the least, the staff are very gracious and ready to help anytime. Would stay in this hotel again.

None.

Elena the receptionist was super nice. The service was great and other guys from the reception also were very kind. They kept our luggage after checking out which allowed us to continue enjoying Madrid for the day. The location is awesome, is 2 min walking from the Metro Station. I think the location and the service is what I liked the most. Also, the room was very clean.

The room was kind of expensive and the bed was small and not very confortable. The breakfast also was very simple.

The location was perfect Right near Grand Via , practically at 100 m It is spacious, clean and an excelent price .

The pillows😅

Breakfast was superb

quality/price not good, the hotel quality was not that much good

Great staff, super attentive. Excellent location, you can walk or take public transportation to all the attractions of the city.

The street can be noisy at night (people, not cars)

Location good Value for money