Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge
About this hotel
Nestled in Umhlanga, this charming hotel for R 1,507 per night is a great choice for your next trip. Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is located opposite the Wavehouse and the Gateway Theatre of Shopping. It offers views of Chris Saunders Park and air-conditioned rooms with satellite TV.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Umhlanga
Reviews
4.1/5.0
Excellent(1,704 Reviews)
100% verified reviews
8.0
All met my expectations
10.0
Everything about it
Nothing to complain about
8.0
staff and location
options on in room dining limited and bed comfort
1.0
Nothing it doesn’t meet the Marriott standards
The building itself the stuff very unfriendly the rooms looked like student accommodation or communal not super clean
8.0
everything was Good
none
10.0
The staff is very friendly.
The cleaner tends to not clean the room when you have a longer stay. They don't do a thorough cleaning
10.0
I really loved the place, and the staff is amazing, very welcoming, and helpful. Great touch was upgrade of my room. The hotel is located central and a short distance walk to the mall or uber to the beachfront. Highly recommend.
10.0
The location was perfect for me. Away from city bustle but with all amenities, stores and restaurants within walking distance.
The breakfast was excellent.
Rooms were spotless. Breakfast was good.
The staff were all friendly, helpful and went out of their way to accommodate me.
The only aspect which was a little disappointing was the waiting time for meals, both in the bar area and room service.
10.0
Was very aesthetically pleasing.
N/A
10.0
Location, convenience, safety, friendly and helpful staff.
Nothing
10.0
The place was stunning and we received a wonderful welcome at check in.
Breakfast was lovely as there was a large variety to choose from
NOthing
9.0
No cutlery or glasses in the apartment. Few amenities in the room. Drinks menu not available printed or online. No advice given on load shedding upon arrival or notifications of schedule each day. Bathroom sink did not seal and air lock so water squirted everywhere, impossible to use. Had to chase laundry delivery. Music from bar over the road extremely loud this time.
6.0
Everything was clean and the staff were always happy 😊
Omg, I'm extremely disappointed because I did not sleep well due to all the noise and music that came from the club across the road😞
It went on till about 3am
6.0
Lovely premises with a stunning outdoor area & restaurant plus it is very close to Gateway so definitely 5 stars for convenience. Downstairs area is modern & really lovely. Loved the photo areas by the pool So much fun. DJ on the Friday evening was very cool. Staff are very courteous. Bed was nice & big.
The rooms were not very comfortable. Very tight / small rooms. The aircon did not blow by the shower area so it got very hot & uncomfortable at times. There is no bin in the bathroom. No soap dispenser at the basin. The club made a lot of noise on the Friday evening. The Customer journey in the rooms must be considered.
1.0
The hotel was affected by loadshedding and made our the room essentially unusable. One room had stairs within it and both rooms we booked has bathroom with no lighting.
9.0
Comfort
No cutlery but plates. Towels were provided on request
8.0
Location and cleanliness
Could have done with abit more storage space, eg drawers for clothes
5.0
The room and location of the hotel.
The restaurant. A lot of the dishes on the menu was not available and the food was not up to standard.
There was also a loud meeting of about 20 people taking place in the restaurant. As it was after 8 on a Sunday evening, I felt that was not appropriate.
7.0
The staff were very accommodating and willing to help whenever required
The noise levels are not great. There was a soccer club of youngsters who just had no manners . They were talking and behaving so loud at all hours of the evening and into the morning not respecting fellow guests.
It is such a pity that the management of the club had no control of these individuals.
As the walls of the rooms are extremely thin one cannot be afforded any rest time. I did bring this to the attention of the reception during check out.
10.0
The decor & theme was beautiful. My son loved the surfboards, model cars. It was so clean & well kept. professional & friendly staff, always making us feel at home.
9.0
the neatness and friendly staff
na
10.0
Location very good
Room to small for family and very noisy area especially after midnight
10.0
cleanliness
a bit noisy Saturday outside the hotel.
7.0
the room
entrance
6.0
I remember the quality of fire and ice rooms being alot nicer
FAQs
How much does this hotel cost compared to others in Umhlanga?
The average price for a rental in Umhlanga is R 1,977 per night. This rental is R 470 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge. Enjoy the water!
Is Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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