An all round extremely top level hotel! The staff by far makes the difference and the facilities are fantastic ( pool, gym, spa, etc!). Big shout out to Leo! always making our sunny summer afternoons by the pool very homely!

Room Service Menu is limited (both the 24 hrs and the regular menu).

It’s nice place for a rest

its getting dated..

Beautiful premises, the most gracious staff, and a high-quality, comfortable experience in every respect

great location with splendid view, high quality service and infrastructure. Beautiful gardens.

Beautiful location and feeling over the lake. The staff are exceptional, all speak multiple languages, and make you feel like you are special.

- Awesome location to explore Ticino with a great view on lake Maggiore. - Quite, good sound insulation. We stayed during the Locarno film festival, and despite the pretty intensive nightlife, it didn't bother us. - Cleanliness

- Some of the waiters were really unfriendly and unattentive. One night we waited for 15 minutes for a check, and finally had to basically chaise one. Ridiculous. Waitresses were much more nice and welcoming, but still our breakfasts orders got mixed up constantly. - Menu is the same every day. If you are not into eggs on mornings, you are screwed.

Amazing staff with great vibes and attitude, beautiful hotel and incredible view

No air conditioning but some sort of air fan

Great team, very friendly, uncomplicated and flexible. THANK YOU They have different mattresses. After we asked for an other one and for a topper - we could sleep well without back pain. Great view, nice kitchen, clean and lovely caring. later checkout was possible and it was relaxing. Thank you for made it possible even by full house. we got a massage table provided in our suite. Great spa, massage and facial treatment.

Breakfast only until 11 h. Noisy - you hear the whole city day and night. The walls was dusty with some spiders and spins. The smells from the kitchen. The terrace wasn't cleaned in 10 Days. The sun beds overlays on the terrace was dirty. Minibar isn't included in the costs - unusual in this level. What ist a smoothie? (a healthy and tasty one) This is unfortunately not known. We ordered 2 without ice. We got two watery 'something' á 200 ml wit 3!!! huge ice cubes for 40.- Franks plus 6 Franks for room service - witch would be OK, if we would have got some really good stuff. It was not enjoyable, not tasty and not worth. Pool closed 7:30 pm. I love to swim in the evening - no chance.

Lovely breakfast on a beautiful terrace overlooking Lago Maggiore

We ate at the restaurant for 5 nights. the food was superb - but the menu didn't change.

The combination of a perfect, beautiful and well maintained location offering great food and all together run by a fantastic team. One of the best locations in switzerland by far!