HAKO HOTEL (MOUNT AUSTIN)
About this hotel
Located in Johor Bahru, this attractive hotel for R 567 per night is a great choice for your next vacation. Located in Johor Bahru, 24 km from Singapore Zoo, HAKO HOTEL (MOUNT AUSTIN) provides air-conditioned rooms and a shared lounge. Located around 24 km from Night Safari, the hotel with free WiFi is also 36 km away from Holland Village.
Amenities
Air conditioner
Internet / Wifi
Smoking allowed
TV
Family friendly
Map of Johor Bahru
Reviews
3.8/5.0
Good(703 Reviews)
100% verified reviews
7.0
Cleanliness and convenience area
Opted for a window room but wasn’t given one
5.0
Location
The room was narrow, dim and WINDOWLESS.
There was no mention of the windowless state when I booked; yet the receptionist said my booking.com reservation was for a windowless small room for the price of RM 240 !
The price of a slightly larger room with a window is less (if booked directly with hotel) than the windowless room I paid for booking.com ! I feel that I deserve a refund.
10.0
整个环境足够舒服,超级放松
价钱有点高,和可惜我才住一晚
5.0
Its clean at lobby area and convenience place .
Tv cant use , remote control cant switch channel , water too small for showering
5.0
location is good. main mode of transport used was Grab - had little to no trouble getting drivers. Hotel is located over a Karaoke which was really convenient especially for gathering with friends. The hotel is surprisingly well insulated from the ruckus below.
Maintenance of the place could have been better. experienced water seeping through the floor for the first room that we were allocated. Staff was kind and responsive, allowed for a change of room. Second room allocated had issues with the window (one window was stuck and has lost the handle, the adjacent window had the handle intact but was not able to open to close the other window). It was lucky that the window was not stuck in a large open position which still allowed the room to be cooled sufficiently with the air conditioning. also, water pressure fluctuates quite drastically.
2.0
Convenient with plenty of amenities around the hotel area.
Poorly maintained. Rusty shower heads, used toothbrush kit wrapper left inside a room that was supposed cleaned, pillow cover with stains that couldn’t be changed unless it’s in the morning, and room that can’t be changed even though the air con is faulty.
7.0
TV UNABLE TO WATCH SHOW, LOAD VERY SLOW NO CHANNEL FOR CHANNEL 8, ETC
1.0
location is xonvenient
Pool cleaniness, the pillows and bedsheets are stained.
Room is not as per lister, no sofa bed and no window. When i asked staff and showed the listing details in the app, staff said they will follow up with booking.com without showing empathy
6.0
we stayed for 3D2N, however the room was not made on the 2nd day. Abit disappointed
4.0
The bed and aircond
the location is very packed and hard to find parking.
the water pressure is low
7.0
Hotel room was spacious though we didn't get the room we initially booked.
Staff could have been friendlier and more flexible.
2.0
Location good because there is no lack of food options around the hotel.
Internet Connection poor. Smart Tv not smart because there is no internet connection. Ants can be seen in the bathroom, on the sink and hairdryer.
8.0
The location &the superb sound proofing despite being in the same building as the karaoke.
Plenty of good food options around
Nothing.
8.0
It's our 3rd stay in this hotel. Location is superb.
Toilet is dirty compared to our previous stay. Water drained very slowly,by the time finished shower there's a pond of water on the floor
5.0
The design of the hotel is moden and easy acess
The room is dusty with dust at every corner. I see the staffs use brush to sweep abd cause dust flying everywhr.
Hope this can be improved as i see dust on all coffee amenities
Although non smoking floor, I still smell cigars outside hotel room
4.0
good location with lots of food and entertainment selections but it also means the area is quite jammed when it comes to night time. ktv is just right below where you can have fun till late. dont need to worry about journey back to room because it is just a lift away!
the vinyl in room was not layered properly with water leaking out of it… had to wear your shoes in the room unless you wouldnt mind stepping on wet floor. drainer in toilet is very dirty and stucked with lots of hair and dust. hence the toilet floor was flooded with water after shower.. had to clear it for abit by myself before the water got to drain off..
8.0
Location
Hairdryer was not working
8.0
Improve in room maintenance. Like tap. Toilet accessories, switch.
8.0
Great location, value for money. Comfort bed. I like the free coffee bar corner so much, 24 hrs in service, can eat the cookies early morning b4 depart. Surrounded by many good restaurants. Great choice
Small room but bearable for this price, some corner was dusty but the staff took action immediately after informed.
6.0
Strategic location, nice environment
I book 3 rooms -
Room 1 - floor is sticky, no hanger in toilet (hanger damage)
Room 2 - no shower gel and shampoo inside the toilet (but give after requested), the mirror is moldy, the floor towel with holes
Room 3 - so far no complaint from my family member
7.0
The lobby was really nice and it blocked out most of the noise from the karaoke downstairs. Had alot of food and massage places nearby too. Price was very worth it for a 2 night stay for 2 pax.
The tap in the room was spoilt, tap could be turn on and off but the whole faucet was loose from the sink. The drainage system clogged up a few times too. The bedsheet had multiple holes and some of the pillow cases where yellow. Room should have included a mini fridge.
FAQs
How much does this hotel cost compared to others in Johor Bahru?
The average price for a rental in Johor Bahru is R 716 per night. This rental is R 149 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at HAKO HOTEL (MOUNT AUSTIN). For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is HAKO HOTEL (MOUNT AUSTIN) pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at HAKO HOTEL (MOUNT AUSTIN)?
We found 5 amenities for this rental. This includes air conditioner, internet / wifi, smoking allowed, tv, and family friendly.
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