Hides Hotel
About this hotel
Located in Cairns, this attractive hotel for R 1,810 per night is a great option for your next break. Located in the heart of Cairns, and just 10 minutes' drive from the Cairns International Airport, Hides Hotel offers affordable accommodation, a 5 minutes' walk from The Esplanade. The Heritage listed hotel offers a complimentary WiFi access.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Family friendly
Map of Cairns
Reviews
3.5/5.0
Average(1,621 Reviews)
100% verified reviews
7.0
Location
Sound proof bad
5.0
Staffs
Hot water system was damaged.
5.0
Close proximity to the Exhibition Centre, reasonably inexpensive pricing.
The whole place needs quite a bot of TLC. An ironing board and iron on the room would be useful; the laundry facilities were woeful indeed. Got woken up at around 2 am in the morning of Friday, 10th May by the fire alarm going off because of an inconsiderate guest smoking. Some of the reception staff were unfriendly. This place could’ve been so much better than what it was, which is a shame as it is a historic hotel. I would like to say I’d return, but I honestly can’t.
1.0
none
Staff didn't care to answer anything, didn't care to help anything... and no staffs to help at night. Room is ok... shower is bad, toillet is broken. can't use toillet . i had to go to the toillet on level 1 , i had to ask someone to use the key to open toillet for me to use.... Really want to get money back..
shower is also bad
AC is old and smell
not worth to stay....
2.0
Strategic position.
Music from pubs too loud, hotel not quiet in the night, people screaming in the street in the night, even around 4 am, no one does anything for make that change.
Two nights there and sleep only around 4 hours per night!
3.0
Staff were friendly enough
Room was large
Close to the sea
- I thought it was suspicious that my door was open when I arrived at check-in. I realised quickly that my room has a damp/mould problem and they had been airing it out.
The mould problem is BAD.
- My room was humid as soon as the door was closed.
- My room's window was just black frosted glass and couldn't be opened, so the humidity couldn't leave.
- I heard water dripping in my walls/ceilings during the night, all night. The building is very leaky
- AC blew damp mouldy air onto my face all night, causing me to wake at around 4am with painfully blocked sinuses and a really bad headache
- Toilet was broken and kept filling up all night
- I could hear my neighbour using their toilet as though they were in the room with me. Very gross
- I'm still awaiting my refund as I left after just one night and stayed the remaining 7 nights elsewhere
- Free WiFi was nonexistent. Like, you connect to a WiFi signal (which has full bars) but the WiFi itself appears to be shared across the whole building. I couldn't even Google local restaurants, never mind call home via WhatsApp. As a remote worker this was a major issue
- I spoke to reception and was told they couldn't move me to a new room
- Upon check-in they take a non negotiable $100 key deposit from you. I've had key deposits before but nothing more than $20. This felt exploitative
- I was told I would be fined over $1000 if my room's fire alarm went off, and was told that steam from my shower would trigger the fire alarm even if the door was closed, and that fire alarms and evacuations were a daily occurrence. I didn't really need to feel anxious about taking a shower, nor that I'd be woken up at a moment's notice to evacuate the building.
- it felt malicious to be threatened with a hefty fire alarm fine if Hide's faulty fire alarm systems were oversensitive
- breakfast is cheaper if booked in advance.
9.0
Location, value for money & clean
Carpet in the hall way of level 1 need replacing as trip hazards.
8.0
Great location with Woolies across the road and the Irish pub within staggering distance of our room :-)
The lift between floors is a bit slow
2.0
The TV didn't work and the room phone didn't work, I reported this 4 times and no action was taken.
The house keeping staff are over committed and each day did not tidy my room nor replenish items such as toilet rolls had to find a house keeper to ask to get one.
3.0
The location only
Very old room; unacceptably noisy as the Irish Tavern is below and ‘thumping’ till 3:00 am. Don’t stay there if you want a quiet night and want to sleep.
9.0
Excellent location, clean, convenient and good staff
A bit noisy
9.0
The location is just perfect only a small walk to the Esplanade. The bus stop was nearby. A few nice restaurants nearby and just above the PJ Pub
The balcony can be used as it is just awesome maybe allow the vistors to have a drink there and a specific smoking area will help.
9.0
The Location was so perfect its unbelievable.
I think it would be great to have smoking on the balcony.
5.0
nice room
wifi did not connect. TV unwatchable because picture breaking up. Noise from verandah until 2 am.
5.0
staff were nice
windows were slats so didnt close properly and there was noise from either a party or a pub till 3am (on a Monday night!) that came through the window. Bed was 2 pushed together with a lump in the middle and no topper. towel was dirty (could tell had been washed but had stains)
7.0
The location was great in relation to the cruise terminal & the railway station.
Saturday night noise outside thst couldn't be blocked out.It
8.0
Location
Short stay
8.0
One night stay b4 cruise departure after flight from Vic...Short walk to cruise terminal. Room quiet . Reception staff very friendly.
Nothing to report.
4.0
Handy location
Bathroom had lots of broken tiles, paint peeling and no extraction fan. Window was bricked in so unable to see out. Very thin walls so very noisy..
TV remote didn't work initially but reception replaced batteries.
5.0
location
needed a Reno
7.0
Location staff
A lot of hassles with checking in and parking . An extra blanket in the room.
3.0
the room is clean
Very very noisy. Until morning, cries, laughter and loud music. If you want to relax, choose another hotel.
9.0
The sound proof rooms
Have netflix
7.0
location
8.0
location was great, right in the city
it’s an older hotel but otherwise was good stay
5.0
Location is fantastic. Nice historic looking pub.
4.0
Central location
No staff to help with check in when we arrived after midnight. Very old style accommodation which hasn’t been recently updated.
9.0
Staff were very friendly and helpful. Room was clean and very comfy. The bed was fabulous. Location was spot on for everything - supermarkets, restaurants, the reef terminal and not too far from the airport either. Price extremely reasonable.
We couldn’t use the safe as the key was missing however I think that was an isolated case. The only reason it’s 9/10 and not 10/10
6.0
my room was clean and comfortable. staff were very friendly and helpful
other tenants were a nuisance. someone vomited in the hallway.
7.0
Bed was nice and comfortable.
8.0
The room was comfortable and the reception staff invariably helpful.
We were attracted to Hide's by the photo of a traditional looking Queensland hotel. This is a little deceptive in that the main part of the hotel is a renovated attached section. That said Hide's guests can still use the very attractive balcony for breakfast and at other times. Rooms are also still available in the traditional part though only with shared bathrooms.
FAQs
How much does this hotel cost compared to others in Cairns?
The average price for a rental in Cairns is R 3,379 per night. This rental is R 1,569 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hides Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hides Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hides Hotel?
We found 9 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, smoking allowed, and parking.
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