Aquapark Hotel & Villas
About this hotel
This Yerevan hotel offers its own aqua-park which is included in room price. Water World Park which features adventure swimming pools, slides and fitness facilities is located 2 min walk from the hotel.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Gym / Fitness Center
Garden
Family friendly
Map of Yerevan
Hotel in Yerevan
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen / Kitchenette and more
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Reviews
4.2/5.0
Excellent(442 Reviews)
100% verified reviews
1.0
Very bad service, nothing like there don’t stay anyone worst hotel ever seen in Armenia
All the staff are rude and the hotel is very bad service
9.0
Oikein hyvä aamiainen. Kylpylä lisäsi viihtyisyyttä vaikka saunassa ei saanutkaan kunnon löylyjä
Saavuimme aamuyön puolella ja henkilökuntaa ei löytynyt mistään vaikka ilmoitin myöhäisestä saapumisesta. Ovet oli kyllä auki ja puhelimella saatiin joku kiinni
1.0
The property is not bad considering the water park .But it’s always crowded by guest and locals and do the water is not very clean .The water slide was closed.
Their service and attitude was the worst I’ve seen in the hospitality business .Just staff with bad attitude who care less.The receptionist Sherman who I met on day one snd 2 was very sweet.The nightmare was that the Aircon in my room didn’t work all 3 days.I complained and their attitude was disgusting.The first day we were very tired from not sleeping on flight so just crashed .The second day we just could not sleep and they gave us a fan which they thought they were doing me a favor .They moved us to another room at night so we had to repack and move.Again the same issue ,the lady came and somehow got it to work at 10pm but the thermostat was a mess.By the time the room cooled decently was around 1 am.I actually slept in the floor on a comforter as that was a bit cool on the floor.I asked them for a refund or at least do something to compensate.They wee like we have already done enough giving you a fan and changing your room.I recommend if you are not going to use the indoor or outdoor park a few attractions do not work ,do not book this hotel .The breakfast was decent but the staff and attitude is the pits and the rooms always have issues like in my case one light was not working,the safe key was lost so we had to keep our passports and cash and move around with it
6.0
The room is too big (yes, too big) while the bathroom is too small. It's a bit pricey for the stay.
10.0
clean rooms. staff can help fast with all questions. few pools and spa
9.0
Hotel didn't answer to emails or 2uestions in booking platform.
8.0
Everything was fine, thanks a bunch
5.0
Free entry to the small aquapark and sauna which is otherwise very expensive (30 Euro per person if sauna is included). Essentially, if you are two and you want to use the aquapark with sauna every day, your room is almost for free (if you conside the entrance fees for two).
Breakfast is rather strange. Sour cream (smetana), jam, some corn flakes, bread, few pieces of cheese and ham and a sweet yoghurt. Then comes a huge plate of something like pasta and omelette together. We asked if it is possible to have anything instead like just one fried egg or a porridge (kasha) but were told that the cook said no and we can have only these standard plates. There was a nice professional coffee machine but we were told that if we want a coffee from it, even just a simple black one, we have to pay as our standard breakfast includes only a cup of instant Nescafé. The temperature in the room was well above what was acceptable for us and it did not change despite putting the aircon on zero (perhaps it simply did not work). The staff was generally friendly but those at breakfast looked rather desinterested and unmotivated. Finally, the hotel is far away from the city centre and reaching it by public transport is quite an adventure (there is a bus stop 5 min away but you have to cross a highway without a zebra crossing).
8.0
The staff was friendly and helpful, breakfast was tasty, and the water zone was great with different types of sauna and pools. There was also a bar where you could order food.
Some facilities didn't work like a woman's toilet near the pool, but it seems like a temporary issue. Also there was wierd smell from outside, maybe smoke from the boiling room, not sure. Although that wasn't very noticeable. In general it was good
8.0
The breakfasts little quantity
7.0
Aqua park
Berkfast
6.0
great to visit the aquapark and everyday use of fitness centre.
8.0
It is a great ability to swim and visit fitness hall.
Breakfast was not the best.
2.0
It is very hard to say if we liked anything.
Cleanness and many other things!
5.0
The room, the bed and the balcony was good. Car washing in front of the hotel))
Reception was supportive.
1. One of the worst breakfast, unhealthy choices,no water in bottles.
2. Room service asked to go down to take the plates but it was solved by the reception 😂
3. No elevator and nobody to help with the luggages.
4. The SPA, sauna they start switch on when people are already there. During the day mess up, payment system need money with you, no room number service.
7.0
Hotel really clean and room was comfortable and big , inside swiming pool is good and my child really injoy swiming.
Reservtion was kind and helpful
aqua park is old and the slide is not standard i tried one of that and i have pain in my neck and back, breakfast is really poor ,the space for breakfast is very small,
I asked them to bring bottel of water but they didnt
And tell me you must come to restuarent and buy it
9.0
Great pool facilities. Good breakfast. Very helpfull personell.
9.0
The hospitality of the staff specially at the reception
The ac is not that cold even we have requested to increase it.
9.0
All fine :-)
Location is a bit out of town (nothing really around)... with one of the taxi apps (e.g. ggtaxi) it is 15-02min / 2 Euro to the center.
10.0
Our stay here was amazing! Sona from reception was an exceptional employee and gave us one of the best services I ever had. She is so positive and pleasant to work with right from the beginning until the end of our stay. It was my birthday and she definitely made it more special. The place was very clean! Room was at a great temperature with the weather. The pool was clean. Breakfast food was great.
Sona and the staff helped my fiancé with my birthday surprise which I will attach photos.
The only negative I can say is that it is off of a highway with no walking distance to stores.
7.0
Friendly staff
Clean
Pleasent breakfast ( though cafe staff was not as friendly as others)
Relaxing pool
Location is a bit far from centre
8.0
the staff, the boy named Roberto very professional and very friendly
the room very spacious and clean
They do not have an elevator, if you have a large suitcase it is complicated
The bathroom did not have gel and shampoo, it was very late and I did not ask
4.0
This is not a hotel but part of a larger Spa-center and recreational pool. There are many activities to be done on-site and that is the main advantage. There is a gym, an entire aqua park with several pools, both for adults and children as well as a Spa and welness center. Rooms are comfortable, well designed (as well as the atrium) and every detail is thought out. Typical of a 4 star hotel.
The main and the absolute minus here is the human interaction namely the hotel's personel. They're rude, uneducated and completely disorganized, bar a few exceptions. The 'security' personnel seems like they've come from the street from some shantytowns and behave like low-level thugs. They have no knowledge whatsoever at how to communicate with hotel's guests. The reception is also hit or miss. All in all, most of hotel's personel seem to be either under the effect of total ignorance or under their own fear. Breakfast although buffet is very poor. Choices are really basic and almost spartan-like. There aren't fried eggs for example but there is rosted chicked, yes, for breakfast. Horrible.
All in all i would recommend this hotel to spend a one day in the Spa but that's it. Don't set your expectations high. It clearly ain't a 4 star hotel. It seems it was built and now it is managed by COMPLETELY different people. When i brought leftovers of previous guest's hair to the administrator of the hotel he answered 'why are you bringing that to me?'. That tells you everything.
Other details:
- No Wi-fi instructions in the room
- There is a phone in the room but no way to call the reception since numbers aren't listed (1040)
- The fan in the room №302 is extremely loud, almost broken.
1.0
very bad and very unprofessional staff
8.0
We enjoyed the pools and the complimentary breakfast. We had a lot of fun with the slides.
My son loved their pizza and the room was pretty spacious.
The AC wasn't working in our room, we asked for help and they only sent housekeeping to "turned it on" for us, which wasn't the problem. They never followed up with the status of the ACs and we just kept the windows opened.
FAQs
How much does this hotel cost compared to others in Yerevan?
The average price for a rental in Yerevan is R 844 per night. This rental is R 112 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Aquapark Hotel & Villas. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Aquapark Hotel & Villas. Enjoy the water!
Is Aquapark Hotel & Villas pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Aquapark Hotel & Villas?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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