The Douglas Hotel

About this hotel

Located in Hartlepool, this charming hotel for R 1,188 per night is a fantastic choice for your next vacation. The Douglas Hotel near Kirklandside Hospital is just a 5-minute walk from Hartlepool’s Middleton Grange Shopping Centre and 1.6 km from the town’s Historic Quay and Marina. It is a 10 minute drive from the A19. Free WiFi is available.

Amenities

Air conditioner

Internet / Wifi

Family friendly

Map of Hartlepool

Nearby attractions

Beamish, the Living Museum of the North

The Douglas Hotel

Hotel in Hartlepool

3-Star Hotel

Reasons to book

Includes essentialsAir conditioner, Internet / Wifi, TV and more

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About this hotel

Amenities

Air conditioner

Internet / Wifi

Family friendly

Map of Hartlepool

Nearby attractions

Beamish, the Living Museum of the North

Reviews

2.7/5.0

Average(628 Reviews)

100% verified reviews

2.0

Nov 2023

Cheap but still not worth it

I seen the hotel on 4 in the bed and although not the best looked like the new owners were trying to improve the place so thought would give it a go

No staff available ( only by tele ). Room not the cleanest but was just about acceptable. Very noisy thin walls , tv remote not working. Blinds not working . Shower temp not working properly could only have either freezing or boiling shower no adjustment. Radiator would not turn off. No parking. No food available so not a B& B

1.0

Sep 2023

Annoying, I went away with my girlfriend and the room was filthy

The room was filthy, I have pictures. Coffee all over the wardrobe and dresser, stains all over the bedside table and the bathroom was messy.

3.0

Jul 2023

Disgusting room

Good location, hotel has potential, restaurant/pub on site

The room was filthy, the walls and floor in the bathroom were disgusting. The bathroom cabinet was vile. There was cigarette Ash in one drawer, loose tobacco in another, dirty boxer and what looked like an empty drug bag on top of the wardrobe. Staff were nowhere to be seen.

3.0

Jul 2023

3 words - poor, poor, poor!

Close to Town and Chinese takeaway

Internet was extremely poor, the shower was a dribble, TV had a remote that didn’t work. Every thing in the place was done on the cheap. Even a broken chair propping the door open on top floor. It wasn’t cheap either. I hate to criticize but give this a wide berth…

8.0

Jul 2023

Very good

Nice clean simple rooms. Stayed for a fishing trip

3.0

Jun 2023

Poor

Room was clean

Shower didn't work. Blinds didn't open or windows. Parking permit advertised was not available.

3.0

Jun 2023

Poor

Great central location. Checking in via telephone was no bother. Quiet room.

Room would have benefitted from a thorough clean. Broken or non existent amenities. Most problematic one was that a broken handle meant the bathroom door wouldn't shut, which was pretty embarrassing!

3.0

Jun 2023

Poor

Whole place had a horrible stale smoke smell .... not very clean at all but location was goid.

1.0

May 2023

Filthy, decrepit, ramshackle “Bates Motel”-esque - it’s a no from me

nothing

Upon arrival there wasn’t anybody there to greet us, then someone appeared from the back out of nowhere and told us to ring the number to check in, which we did, and they disappeared again. Out the front of the property there was an empty vodka bottle and trash all over the floor by the entrance. The property itself was dated and gave creepy horror movie vibes. The doors creaked, the stairs creaked, the mirror on the stairs was cracked and there was a thick layer of dust on pictures and ornaments. The room was filthy from top to bottom. I found food on the floor, there was dirt and grime on the carpets, the bathroom was covered in mould and the plugs were dirty. The place looked like it had never been cleaned. I didn’t want to get in the bed so I slept on top with the blanket as I’d left it too late to book anywhere else. I was surprised that the towels had been washed, but they had. We were intermittently awoken by the sound of doors slamming throughout the night and the fire alarm went off really early the following the morning as someone had burnt something in the kitchen which startled us. I wouldn’t have a dog stay at the hotel and I certainly would never be back.

2.0

May 2023

Even for a last minute and relatively low cost room it did not live up to the price paid.

Not a lot to be honest

The room was not very clean, the door handle for the bathroom was on the floor, there were marks on the bathroom floor and the overall decor was tired

1.0

May 2023

Will not be returning

nothing

Arrived to be told over phone that our room was unlocked and the key was on the bed. People trying doors through night and not clean at all. No staff on premises either.

8.0

May 2023

It was very good

The room was very good I stayed there before

Room was the best one I had

1.0

Apr 2023

Bad

Nothing it was rubbish not happy with it had better place would tell friends not there

Room was no good could not have shower was rubbish

1.0

Apr 2023

Bad

didn’t stay because I couldn’t check in. I had to book another hotel instead.

1.0

Apr 2023

Bad

staff so rude & unfriendly.

staff

4.0

Apr 2023

Disappointing

It was really cheap and in the centre.

The shower didn’t work very well. The bed was quite small. The towels had stains on them. The wifi didn’t work.

6.0

Apr 2023

Budget Solo

The location is perfect with shops, busses and train station close by. Check in was super fast. I arrived very late but there was a number on the door which I called and he gave me access code after confirming my details. It was cheap for the location and best value for money.

The room is very small though it equals the value for money i paid. There was no light in the toilet. The carpet seem old.

6.0

Apr 2023

Comfortable stay

Good location comfortable room

A manned reception to welcome guests

1.0

Apr 2023

Shocking!

Location

The room next to us had his TV on all night and I mean all through the night!! It was very awkward as we didn't know who was staying in the room and do not like confrontation we felt it was far to late to ring the out of hours number so as it was for only one night and we really didn't pay much we accepted you get what you pay for. Also No Parking facilities.

5.0

Apr 2023

Passable

Clean. Hot water.

Window broken, cold air during the night. No heating.

4.0

Apr 2023

Disappointing

Central to public transport

Didn't provide a kettle, only 1 cup, flys, walls dirty, low ceilings as put in attic rooms, million stairs to climb

7.0

Mar 2023

Clean and basic

Clean. 2 out of 3 beds ok. Staff helpful with TV remote

Not being met at check in by a person. Done over the phone.

10.0

Mar 2023

Exceptional

Had our usual warm and friendly welcome. Everywhere clean and tidy.. 7 th visit ,many more to come

9.0

Mar 2023

great stay, would recommend as it is close to the train station and town centre

There wasn’t a tv remote

6.0

Mar 2023

Pleasant

Room. Bed. Location

No staff. Shower was.running very slow

5.0

Mar 2023

Avoid not clean

Nothing

The room was unclean mould on the ceiling Cracks in the wall filthy mattress

7.0

Feb 2023

Good

Room clean and warm

Lack of kitchen services

5.0

Feb 2023

Thanks for the 3pts Harlepool

Travelled up from Newport to watch Hartlepool play. Was about a 10 min walk to the ground with a few pubs on route. A last minute winner has made my stay in Hartlepool even better, would stay here again.

We parked in a car park across the street, not ideal but not the end of the world.

8.0

Feb 2023

Very good

It had a bath!

10.0

Feb 2023

great week stay in this property

Nice room, good staff and close to the town centre and got upgraded from a single to a double so can’t complain.

nothing

7.0

Feb 2023

We were there for a wedding and did not spend much time in the hotel

Location was fine. 5 minutes walk from the train station

Everything was fine

2.0

Feb 2023

The basics were given and supplied but it was not clean and the manager or who ever it was left his number on the front

the location

the undated and unclean room

4.0

Feb 2023

Disappointing

Broken everything, furniture TV remote , Toilet seat Shower tap

Bedsheets untidy yellow stains

6.0

Feb 2023

You get what you pay for..

The bed was incredibly comfy and the room was generally clean

Overall, for a night out or so this is ideal. If I was staying here for work or something, I'd be gutted. The place could look 10x better with just a deep clean and a repaint. Little things that add up give a bad impression , Light shades all broken, some kind of splatter marks on the wardrobe, cracked outlet covers etc ,It's nothing new if you look through the existing reviews

1.0

Jan 2023

Bad

Bathroom door handle stiff got stuck inside bathroom struggled open door. Tatty room no bed side table/lamp. Socket next to bed unplugged not working. No remote for TV. Booked in for 2 nights left after 1 booked someplace else

FAQs

How much does this hotel cost compared to others in Hartlepool?

The average price for a rental in Hartlepool is R 1,181 per night. This rental is R 7 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at The Douglas Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Douglas Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Douglas Hotel?

We found 4 amenities for this rental. This includes air conditioner, internet / wifi, tv, and family friendly.

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3.6

Good(55 Reviews)

The Douglas Hotel

About this hotel

Amenities

Map of Hartlepool

Nearby attractions

The Douglas Hotel

Hotel in Hartlepool

Reasons to book

About this hotel

Amenities

Map of Hartlepool

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Hartlepool?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Douglas Hotel pet friendly?

What amenities are available at The Douglas Hotel?

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