rooms way too hot. parking system only payable in cash is a bit of a joke. worst of all: go have a look in room 104, stains all over the left wall when you come in looking like blood.

Food was in the main, very nice. The Hotel front & foyer areas also very nice.

The room was a little bit bit dated, and could do with modernising.

The room was clean and quiet. The staff were polite and kind.

I don't like that the they requested to pay when we did check in. The most of the hotels I do this on check out.

I received the excellent service I am used to at this hotel, as I always do without fail. I stay at the hotel several times per year and it never fails in its great service.

There was an issue with the doorbell from the parking lot to the basement entrance and, as I arrived late, it caused me to have to bring my luggage up to the front entrance. However, I can't fault the property for a temporary failure of its electronics.

friendly staff, clean rooms and great breakfast buffet

high parking fee

Nice spacious room with good sized bathroom. Good breakfast

N/A

Position, that is close to the financial district.

Not any value for money. Old furniture, old room, bad breakfast. Very cold in the room.

breakfast, reception staff,

shower, room temperature was too low

Breakfast was good.

Very expensive for what you get. Maybe because of Medica they increased the prices.

Very quiet. Kindness reception staff.

Water leak from ceiling and bathroom. The microwave has been removed. Didn't have replacement towels after room keeping. Didn't refill the missing tissue paper after room keeping.

I enjoyed the breakfast, the queen size bed was super

the terrible condition of the room. it must have renovated the last time in 1986. the bathroom of room 609 was terrible condition. it was also very dusty.

nice big rooms. got the breakfast once which was very nice but at €22 was a little overpriced. The tram is just across the road which will bring you to the city centre which is great.

I was staying 6 nights originally and ended up staying 7. The housekeeping was a let down. Tea/ coffee/ shower gel was not replenished even though completely gone. Coffee cups that were used were taken away and not replaced…had to use paper cups and then 3 days later two new cups appeared. If you have to change/alter a booking in anyway then expect confusion from the front desk….all 4 colleagues experienced this issue.

it had a gym and a restaurant / bar

it didn’t have a proper shop, no mineral water on sale, menu was very limited, room smelt of smoke

Very kind welcome at desk. Good value for money.

All good.

1.Prices were much higher than before. 300-400 euro for usually 120euro rooms. 2.I had informed the reception that i would check out around 5:30 am, but when i checked out, there had been nobody at the reception for 10min, which caused my driver cancelled my trip and asked me extra 20euro for the trip.