Hilton Makkah Convention Hotel
About this hotel
Situated in Mecca, this attractive hotel for R 1,689 per night is a fantastic choice for your next break. Hilton Makkah Convention Hotel, only moments from the Haram, offers majestic views and is close to the Sacred Mosque and few steps from Al Shubaikah Umrah entrance Gate. Our location is convenient to exploring the Holy City of Makkah.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Mecca
Reviews
4.1/5.0
Excellent(12,297 Reviews)
100% verified reviews
10.0
كل شي جميل 👍🏻
بطء توصيل الشنط الغرفه
وعدم الرد على الاتصال بسرعه
وريحة المعطر مزعجه 😅لم تعجبني شخصياً
8.0
الافطار رائع والموظفين رائعين في مكان الافطار
النظافه ليست كما ينبغي .
7.0
Good breakfast, large and clean room.
The location of the hotel is a short walk from Haram, although situated on a hill. While the descent to Haram is a 5-10 minutes walk (depending on the Haram gate you need), the climb back could be challenging, particularly for older people or those with mobility issues.
Before arrival, I faced a communication issue through booking.com, trying to inform the hotel of my late arrival. The exchange was lengthy and unproductive, with the operator repeatedly misunderstanding my messages, suggesting I needed to book an extra night for arriving early. Upon arrival, I was dismayed to find my booking had been cancelled due to the miscommunication about my arrival time. Thankfully, the receptionist was able to reinstate my booking without further issues.
Additionally, there was an instance where I needed assistance from the reception, but my calls went unanswered for 20 minutes. I ended up having to go down to the reception in person to resolve my concern. Another disappointing moment was when I requested an iron and was sent one that was dirty, resulting in stains on my white shirt.
I wasn’t going to report such issues, however this was particularly upsetting given the premium pricing of the hotel.
10.0
Excellent for umrah during Ramadan. Very convenient for suhoor and iftar. The prayer area on the 3rd floor was good too.
People cutting lines for the cafe downstairs by the lobby. There needs to be protocol.
9.0
Location is good, but only a short distance further away from the Haram compared to the other hotels in clock tower. But that's fine as there were electric shuttles available. Breakfast was very good but at peak Ramadan months the service gets a bit stretched for your kitchen and waiting staff, I felt a bit sorry for your staff even though the service they provided was still excellent!
The downstairs Lobby bathrooms needed more frequent cleaning despite the fact that they are reserved for customers with access cards only. Again, it could be due to the busy time of year in Ramadan.
9.0
Locatie en excutive suite met uitzicht op haram, heerlijk ontbijt en housekeeping zorgt dat je niks te kort komt in jouw kamer.
Niks
10.0
Very clean and full of amenities.
Nothing
8.0
الطعام
صعوبة الوصول له من جهه الحرم
9.0
breakfast was excellent good quality and enough quantities
distance to el Haram
9.0
Spacious suite - suitable for my family - great location and helpful/friendly staff.
Long wait at check-in
10.0
التعامل من اول موظف قابلته الى الخروج بالاضافة الى اللي نظف الغرفة صباح يوم السبت و موظفة الاستقبال عند الخروج ظهر يوم الاحد
النافذة تحتاج الى التنظيف
الحرص على ملء عبوات جل الاستحمام والشامبو بدورات المياه
لكن هذه لا تلغي المتعة والراحة اللي واجهناها بالمكان
9.0
This is my 2nd time stay in Hilton convention
Its was nice as my 1st experience
Soon will be my 3rd😀😀😀
Nothing
7.0
emplacement et qualité de la literie
bruit des chambres voisines : cris des enfants très tard la nuit. seul repas pris (hors petit dej). indigeste et très cher pour ce que c'était.
10.0
Room location was good. Breakfast was good. I’m really satisfied with the everything.
Haram view
10.0
Hotel très bien situé à 2 pas du Haram, suite junior avec vue époustouflante sur le Haram. Nous étions une famille de 5 personnes et la superficie de la suite était suffisante.
Tout était parfait, hôtel très propre, personnels à l'écoute et bienveillants.
Petits déjeuners sous forme de buffets variés et très bons,, grand espace de restauration où nous pouvions manger en toute tranquillité.
J'ai tout apprécié, tout était parfait
8.0
La propreté, la proximité du haram et la vue de la suite sur l’entrée principale du haram mais pas la Kaaba..en soit ce n’est pas grave, en 4mn, et via le tunnel gate, vous avez accès directement au haram.. une petit dej plus que varié, sucre, salé chacun y trouve son compte…petits et grands 😊
Lors de la réservation nous avions notifié être 6 personnes, nous n’avions que 4 lits, après négociation rude ( alors que nous étions dans notre droit) et que nous l’avions fait validé par mail, ils ont voulu nous faire payer, 2 lits d’appoints dès notre arrivée..un peu limite dans un pays dit Muslim qui ne voyait pas dérangeant de laisser les deux enfants dormir on the floor…
Le mail a jouer en notre faveur, nous avons eu grâce au manager conciliant les deux lits pour notre séjour d’une semaine..la place ne manquait pourtant.
( suite de 90m2)
Merci à lui et Ahmed devrait y mettre un peu plus de conviction 😅
10.0
Prayer sounds in the room
Dinner buffet 😋
There is dust in windows
9.0
Proximity to Haram, cleanliness and kindnesses of the staff.
5.0
الاطلاله جميلة والفندق رائع ونظيف ويطل على الحرم والطعام لذيذ
الشيء الذي لم يعجبني تعامل موظفين الاستقبال كان سيء ومواعيدهم غير صحيحه
9.0
قربه للحرم
البوفية
7.0
Sauberkeit
Wir haben Kinderbett bestellt. Es hat 2 Tage gedauert und nach mehrmaligen Telefonat bis wir endlich das Bett bekommen haben. Obwohl es schon alles von Anfang an bei der Buchung besprochen.
Die Leute, die in Rezeption arbeiten, müssen sich neue Stelle finden.
1.0
The aircondition , room service
I never seen a Hilton so bad as this ! Very very bad. İt s like a 3 stars hotel.
Guest service don’t answer the calls , first ı enter ın room there was no towells . The lock at the back of the door was broken.
No wii fii on our floor, we have to insist too much for they fix all that , the staff at the reception desk was not helpfull at all! Not kind .. will never stay at this hotel antmore.
The breakfast was very bad !
4.0
Was nice
The staff / the reception
8.0
Tesisin en çok beğendiğim özelliği temiz olması ve personellerin güleryüzle bizi karşılamalarıydı.
10.0
كل شي
لاشي
6.0
المدخل و اللوبي
موظفين الاستقبال لا يردون على الهاتف
8.0
Location and facilities
Staff at the front desk not professional . They behave like they are owner of the hotel. Not helpful
10.0
رائعه
عزم وجود طاوله كبيره نسبيا
8.0
الموقع
الخدمة
البوفيه لم أستطع الدخول من الزحمة ولم أستخدم كوبون السحور لليلتين
4.0
اسلوب الموظفين في استغلال الاموال المعامله سيئه
10.0
كل شيء تقريباً
انطباعي ممتاز
8.0
Расположение до аль харам отличное очень близко!!
Оплатили за 5 дней в стоимость входил завтрак(сухур) но нам его не дали
10.0
Support friendly staff
Close to haram
10.0
كلّ شيء في الفندق رائع
10.0
نظافة المكان والقرب من الحرم حوالي 100 متر لساحة الحرم والعاملين في الاستقبال والعفش متعاونين مرونه في وقت الخروج
Very Clean, very near to Haram100 meters, Helpful stuff, flexibelity in check out
The Price is too high السعر مرتفع جدا للإقامة والمطعم
10.0
Staff are lovely especially the front desk staff, in particular Mrs Kholod
We opened the foul to be heated but service staff has no clue I went to the chef who help me
9.0
الموقع مميز الباب الجانبي قريب جدا من الحرم وتوفرت سيارات الجولف للتنقل للحرم من الباب الامامي موظفين الاستقبال تعاملوا باحتراف وسرعة رغم الزحام السحور كان رايع وكافي جدا
ضايقني وجود رايحة خفيفة في الموكيت وبعض الغبار الخفيف علي طرف النافذة وكآن الغرفة لم تستخدم من فترة طويلة
9.0
Actually the room view was superb; I could see the Haram, loved it so much. The breakfast was excellent, lots of variety and the tables were well organized. The whole place everywhere was so clean.
They were helpful when I asked for a taxi to take me to the airport, in time and reached in time. I got good taxi driver.
Hotel location was kind an issue for me. It's located on a hill, which I have to to climb. In addition taxis collection point was on the way to the Haram, which made the road too crowed and not safe.
Although the staff were doing their job greatly and polite, but they need to smile.
3.0
Personal sind unfreundlich, null hilfsbereit. Sehr schlechte Organization.
10.0
The hotel layout is extremely beautiful , it’s ideally situated, the staff are all very friendly and always helpful. It’s definitely one of the best hotels .
Nothing
FAQs
How much does this hotel cost compared to others in Mecca?
The average price for a rental in Mecca is R 716 per night. This rental is R 973 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Makkah Convention Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hilton Makkah Convention Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Makkah Convention Hotel?
We found 10 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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