Luna Palace
About this resort
Nestled in Mazatlan, this attractive resort for R 2,218 per night is a great option for your next trip. Ideally located directly on the beaches of Mazatlan, this all-suite hotel is close to many main points of interest and features friendly service, complete with many of the comforts of home.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Beachfront / Waterfront
Garden
Family friendly
Map of Mazatlan
Reviews
4.1/5.0
Excellent(218 Reviews)
100% verified reviews
5.0
Next to the ocean
AC doesn’t work in main room, all had to sleep in living room. When ordering food or drinks they’ll take a lifetime to deliver. Not my first time here and seems like it’s getting worse
8.0
Very clean and up to date location
Bar closed to early at the pool.
10.0
The staff was very friendly, I highly recommend
N/a
10.0
8 fantastic days at Luna Palace. Great location, clean and Jesus at the pool is a great host. we will be back later this year.
8.0
views
high price
8.0
Location is excellent.
The entry door needed to be lifted off the floor.it made a awful noise and I told them about it and they did nothing also the fan in the bathroom was annoying and needed changing again I told them and they did nothing about it.
10.0
The front desk staff was always helpful with my questions. Good location. HouseKeeping, always a great job. Clean rooms.
No outside jacuzzi.
It would be nice to have a few washing machines and dryers on-site for people who have extended stays.
10.0
the staff exceptional, very clean.
night music, bar drinks could have been better but staff great
3.0
Pool was ok
It was water leaking in one of the rooms .. they took so long to fix it
10.0
Love the location
Really like the smaller scale hotel
Restaurant isn’t the greatest
9.0
Beautiful oceanview 1 bdm suite with kitchenette. Newly renovated, windows and doors, new appliances, kitchen counters, fresh paint and new bathroom hardware and toilets.
Could have had a little table on the balcony and a second night table for both sides of the bed. Occasionally, there was a little sewer gas coming from the smaller bathroom shower drain. We had tepid warm water, never hot water.
4.0
under construction- ants in room
Old and worn
see above
7.0
This seemed like a perfect location with it having access right to the Beach and a nice pool. The wait staff was excellent.
We didn't get a great room assigned, First floor right near the entry. We heard everyone going in and out. It also looks like they are in the process of renovating some rooms. They have a kitchenette , but you have to wash your own dishes or they will charge you, which is fine but they give you no towels or soap to do it with.
8.0
location, size, pool and staff
Under renovation so noisy and messy at times. needs rooms renovation
8.0
the property is well located and the pool and beach access are its biggest selling points.
there was construction during our stay, which I wish had been included in the hotel description as we would have chosen different hotel to stay at. the noise was constant during the day, especially in the pool area as the construction was on the first/second floor
8.0
Too expensive for a weekend, need to open restaurant for all inclusive breakfast, lunch and dinner. Great staff and clean rooms
No food or package all inclusive package. No restaurant and rooms quite expensive.
7.0
The pool was great, nice lounges, no saving of loungers was nice. Resort is pretty quiet, mostly Mexican families while we were there.
Not the hotels fault but…..we didn’t like that the ocean and beach had a lot of garbage in it and a band would come daily and play their loud instruments via a loud speaker.
6.0
Love the beach.
Plugged toilets, run down room condition, noisy renovation with no mention when booked.
6.0
We only bought breakfast a couple of times. It was reasonable and good. We have stayed at the Hotel 4 times. It is getting run down. But they arr renovating and it's very noisy. Ours and our friends toilets clogged every day for 4 days! The staff is the best ever, and the beach is fabulous. We paid 156 cdn a night for a jr suite and were annoyed when some folks We met paid 120 cdn a night for a 1 bedroom
Toilets and run down. Beach lounges need replacing. Beach bands competing for pesos.
7.0
pool area and service was very good, front desk staff were very helpful, room was kept very clean
some renovation activity was disruptive, but unavoidable. kitchen was sparsely equipped, could have used some bowls and pot and pan sizes that could be used simultaneously on the hot plate. The fridge opened against the wall which made it difficult to access.
1.0
Sea view
No wifi in room, no hot water in bathroom sink, room stunk, many guests did not wear masks in elevator, room was old and tired.
10.0
Location of the hotel, instalations and services
Waiters at the pool can improve their service. WiFi only works at the lobby
1.0
Pool.
Didn't get the room I reserved. Unable to sleep the room was so humid and wet all the time. Bugs everywhere.
FAQs
How much does this resort cost compared to others in Mazatlan?
The average price for a rental in Mazatlan is R 2,039 per night. This rental is R 179 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Luna Palace. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Luna Palace. Enjoy the water!
Is Luna Palace pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Luna Palace?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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