View from room was fabulous. Parking garage worked very well. Excellent location. Use of pool at sister hotel was very nice. Restaurant was very good but hotel guests not given preferential treatment.

Balcony was very small but with wonderful views. Only wide enough for a table or chair. At the same time there was a very large balcony below with no one using it.

The views were perfect. Breakfast was great. Very quiet and lovely place to stay.

Nothing

Great location and beautiful views! Clean, friendly staff, wonderful breakfast and dining area.

The breakfast selection was wonderful. There was also the option of having freshly cooked eggs. What made it even more special was our host (Roberta I think). She gave each guest extra special attention and made us feel very special. She also cooked the fruit tart that was available each morning!

Very well located, clean and renovated room. The restaurant is also very good (with an incredible view).

The Wi-Fi was very, very bad.

The view from our balcony room was fantastic! Very much enjoyed sitting out there sharing a bottle of wine. San Gimignano is a beautiful little village with a lot of shops and dining options. It has been on our bucket list for many years and we are glad we finally made it. The breakfast was very good.

The bed was a little hard but not too bad.

The staff was extremely friendly and the beds were very comfortable. The view from breakfast was amazing!

WiFi was a little spotty and it was a little loud

Brilliant breakfast with a fantastic view, great location

The room was a bit small

the location was close to everything and the staff was nice. and the breakfast room has a spectacular view

at night the noise outside the window can be loud.

excellent location clean really comfortable bed excellent view from dining room

bathroom needed a proper shower not one over a bath

location, size of the room, comfortable beds

location in town, views from room, access to stores and restaurants, great breakfast and friendly staff

Great central location, stunning views of Tuscan countryside, excellent breakfast both food and the dining room, quiet and comfortable.

nothing

What an utterly fabulous place! The town is stunning and this hotel's location is perfect. Room was a reasonable size and was lovely. Staff all very friendly and helpful. Breakfast was excellent, with good coverage for gluten-free. And OMG!!! That view from the breakfast room is breath-taking and will stay with us forever.

location

steps before getting into elevato

Great location. Parking is pretty close and it’s east to find the hotel. staff friendly. room was small but ok pleasant - fine for 1 night

small bedroom and bathroom. not that we didn’t expect it.

Staff excellent and friendly. Great location. Rooms small but clean and comfortable

The Hotel was in a perfect location. The room was exactly as described and we had the added luxury of a balcony which was a bonus. We chose the City View, which was restricted to rooftops and towers but we overlooked the main street so enjoyed the atmosphere of people walking through the Town. The staff were brilliant and could not do enough.

We had no complaints at all about the Hotel.

Very friendly and helpful staff and lovely clean rooms. Good breakfast with a beautiful view. The location could not be better - not too far from parking and inside the city walls.

The room was a bit loud over the street but it was all people and no cars.

Perfect location. Excellent choices at breakfast with a beautiful view across the hills. Very comfortable bed and effective air conditioning. We reserved parking which was straightforward and convenient. The staff were very helpful.

Not the fault of the hotel but we had very noisy neighbours above us who stomped around their room for several hours, and seemed to be moving furniture across the floor several times. For this reason if I stay again I plan to be on the top floor so won’t be disturbed by other peoples’ strange habits.