Sura Design Hotel & Suites
About this hotel
Nestled in Istanbul, this lovely hotel for R 547 per night is a fantastic option for your next vacation. Centrally located in Sultanahmet district, this design hotel features a palace-like interior and an outdoor pool set by the famous Hagia Sophia.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Istanbul
Reviews
4.5/5.0
Excellent(1,573 Reviews)
100% verified reviews
6.0
Le confort, la propreté, la climatisation
Bruit qui vient de l’extérieur de l’hotel
9.0
Sehr zentrale Lage.Alle wichtigen Touristischen Attraktionen fussläufig erreichbar . Von dem Restaurant ein fulminanter Blick auf Blaue Moschee und Hagia Sophia . Sehr freundliches und jederzeit hilfsbereites Personal
4.0
Location this is the only plus in this hotel.
We been there around 3 days with breakfast.
Breakfast was extremely poor! Hotel is small and looks tired, definitely need repair. Room was cleans but when I opened the window in the room and there was a constant noise that prevented me from falling asleep. Even during daytime traffic, taxis refuse to come to the area.
9.0
Perfect location in Sultanahmet. All the most famous Istanbul landmarks are reachable by the few minutes walk. The others, with close public transport. All praise to the stuff, which was very friendly and helpful. The room was large, same the bathroom. Above the averge. Delicious tasty breakfast, nothing was ever missing.
Well, room need some reparations, refreshment. Windows needs new seals, because noise from vent outside was too loud. After covering window with heavy hotel curtins, it was little better. Under the line, nothing dramatical.
10.0
Gül ,sezgin,irem,Burak çok teşekkür ediyoruz mükemmelsiniz.
Sehr gut
10.0
Razzak at reception was great help and funny
10.0
Die Lage ist super, 5 min bis blaue Moschee und 3 min bis Zysterne
10.0
Location was excellent, the rooftop restaurant afforded us grest views, the concierge was particularly helpful, and the staff always had a ready smile.
Liked it all
10.0
Clean, excellent customer service, excellent location
3.0
Location was great, nice place overall
It’s good property
Bellman was helpful, concierge was helpful
Few things on the check in we have someone was in reception training so it took him long time, as well customer relation person getting too noisy trying to ask many personal stuff instead of helping me out.
Breakfast was just ok
10.0
Amazing service and excellent location!
Price..
8.0
Loved the Location
The carpet was very dirty. Bathroom not very functional. Face towel too close to toilet. Faucet on wash bowl too high. Water splashed everywhere. Not enough counter space. Not enough hangers & outlets in bedroom.
9.0
Most things except for below
1. The duvet is far too small for the bed-it hardly covers bed
2. There was an older man with grey moustache that I ask for two keys and he was rude in that he told me that irrespective of fact that we were two people, one key is the norm and not two keys. That is silly
10.0
I really like the hotel thanks a lot to ilham ❤️
8.0
the location was great. however the taxi can’t reach the location easily.
5.0
Great location in Sultanahmet, which is accessible by taxi
Staff was unhelpful and none accommodating…
Room had the whole black out teared down.
8.0
The stay was very pleasant. We have already stayed at Sura hotel 10 years ago and this time came with children.
Everything was perfect and the staff was very kind to help except there were some small issues.
• there was no body lotion at all and there were no separate shampoo and conditioner. Last time during our stay there were these products so I did not bring anything with me and was surprised not to find them.
• the extension wire was not working so we had to change the wire from kettle to the minibar
• the carpet was not clean for the baby to crawl
9.0
very clean and beautiful decor
10.0
I loved this place it was very clean and absolutely amazing staff especially Omar and Ilham.
10.0
locatie, dotari, personal
7.0
comfortable beds And pillows, good shower, good pozition, near all shops and restaurant. good spa and massages and hamam But oposit of the hotel so you have to go out.
we didnt like much breakfast.. i mean for that price Its better to have room without breakfast and eat outside in very good restaurants and turkish breakfast are amazing…massages and treatments are quite expensive for old city… But they give some discounts.. hotel taxi 60€ to airport, normall taxi about 600tl, But be carefull, hotel pozition is in one street , which when is block by some car you just stack and not move. that exactly happend to us. so call taxi to airport much before for you have enough time especially morning when some tracks put goods and all the road stack and you will not arrive to airport in time!!!!!
2.0
I liked the Location and Breakfast. Also, the servers that served the breakfast were friendly. The Guest manager ( Morrocain lady) was amiable.
You improve your customer service by having more qualified people who speak many languages.
Also, train your staff to be more friendly, warm, and have smiley faces. After all, you are not doing the tourists any favor. They come to turkey with their money and dollars.
When something goes wrong in the hotel or rooms, your receptionist should first say, I am sorry I will do my best to fix the problem instead of looking annoyed and mad and saying this is the last time I will change rooms.
Turkey is a beautiful country with amazing places, but unfortunately, people have attitudes toward foreigners and lack customer service. You have so much work to do if you want tourists to keep coming to your country.
I had the worst customer service in the Istanbul new airport and in the reception at Sura Design Hotel and Suits and
2.0
hotel is not easily accessible for taxi because of the tram line so we had to walk a long way to the hotel with our luggage.
10.0
the location, the room, and the excellent staff, whom were extremely helpful and nice.
9.0
Staff are very nice and welcoming. Also I needed help printing a paper and Rahim helped me getting that done.
Room is clean and comfortable.
6.0
Hotel is located on a small street with several eating out options. There is also a tram station in close proximity.
Most of the personnel was helpful and ready to solve issues.
There is a nice view from the breakfast location.
Rooms are poorly designed and may contain significant damage (e.g. not closing balcony door).
I strongly advise against picking a room with a yard view. Firstly, they have strong smell of hammam which may be disturbing (and you can't fully isolate from it). Secondly, the view is mediocre. If you can, ask for the street view room.
There is close to zero room sound isolation. Both entry and toilet doors are thin. For example, we could hear our neighbours entering their rooms.
FAQs
How much does this hotel cost compared to others in Istanbul?
The average price for a rental in Istanbul is R 832 per night. This rental is R 285 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sura Design Hotel & Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sura Design Hotel & Suites. Enjoy the water!
Is Sura Design Hotel & Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sura Design Hotel & Suites?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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