The Black Swan Hotel
About this hotel
This family-run hotel offers rooms in a historic 17th-century building, 350 metres from the Market Square and the Belfry of Bruges.
Amenities
Internet / Wifi
Parking
Balcony / Patio
Hot Tub / Spa
TV
Garden
Family friendly
Map of Bruges
Hotel in Bruges
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Internet / Wifi, Parking and more
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Reviews
4.0/5.0
Good(4,299 Reviews)
100% verified reviews
8.0
De geweldige locatie,zeer vriendelijke receptioniste
5.0
Great breakfast. Very friendly staff including cleaners. Location is perfect. Room had been recently refurbished and had a swish bathroom. Beds very comfortable.
Outdoor jacuzzi and sauna was closed, so this is misleading advertising in the hotel listing. Very few power outlets, no USB charging ports. Poor wifi, slow speed and patchy reception in the room. Water cut off every morning around 10am without warning. Hotel was extremely hot in both the room and common areas. No coffee/tea facilities which would have been nice to have in the daytime as were often popping back to the hotel for a rest.
7.0
locatie was perfect: vlakbij centrum en rustige omgeving
ontbijt: meer dan voldoende keuze
Bedden waren zeer goed
8.0
Very comfortable bed, clean & nice quiet room
The in room safe didn’t work & staff couldn’t fix it.
9.0
Mooie prijs kwaliteit verhouding. Ruime kamers en mooi entree
4.0
No tienen personal las 24 hs
Nos quedamos sin agua en el baño y no había nadie en el establecimiento
La recepción está disponible 5 hs al día
Nadie para recibir un reclamo o un recado fuera de esos horarios
El desayuno esta ok
El hotel se está refaccionando. Le sugiero que lo mantengan cerrado al público hasta que concluyan las obras.
8.0
Excellent location, lovely staff and great value
Very hard to find the parking which could have been described better
7.0
It was in the center walking distance to everything
Sqeaky floor, really old smelly rooms, and wifi was horrible
8.0
Location.
They allowed early check in (12nn-1pm) as we requested but when we came, we were told to leave our bags instead as they implement check in procedures at 3pm as usual. Confusing. They should have informed us clearly.
7.0
Location, comfy beds and breakfast
The room smells like paint. There is also no place in the shower area to put your toiletries and no hook for towels.
9.0
breakfast is very good!
bathroom
7.0
Good location, comfortable room. Delicious breakfast with many options.
When we checked in we were put into a room for two people, despite being 3 guests. Fortunately there was a 3 person room available, but it was in the back building where a lot of construction was happening. The staff were very helpful and apologetic but did not seem fully aware of how to next deal with the situation. Our shower also leaked onto the rest of the bathroom floor quite a bit.
9.0
Very pleasant place in the city center. Elegant at the entrance, but quite homely inside. Very good breakfast. We had one problem with numbers of beds in the room and staff handle it exceptionally.
3.0
The room deco is tired - the reception impression doesn’t match room experience
Cosmetic changes - beautiful location and building but horrible bathroom consertina door. Only shampoo as toiletries. Ancient hairdryer.
8.0
clean and breakfast was lovely
no bar or anywhere to really sit outside of the room
7.0
good location
the room we were in was older (probably last renovated in early 90s it appeared) , staff was underwhelming,
7.0
Great location. Very close to the market square and secure underground parking. The bed was very comfortable.
The rooms are very basic, the bathroom has been added and there is a very basic folding door.
9.0
the checking-in receptionist did not have much of a personality, but the rest of the staff were great
we had to leave early for flight purposes. sadly this hotel only start to prepare breakfast @ about 07:00, for a actual breakfast time of 08:00. We had to grab a piece of cheese and ham in a serviette as they also did not provide breakfast bags- on- the- go
8.0
Location was excellent. Breakfast was good and staff friendly. Comfy bed and nice quiet room.
The room was a bit dated and could have been cleaner.
9.0
Nice hotel in central location in Bruges with good breakfast and polite staff.
Although it’s October and there were mosquito nets on the windows we had mosquitoes in our room.
8.0
The Italian lady on reception on 16th October was incredibly pleasant and very accommodating.
small room, smell of vomit 🤮 on the stairs leading to the breakfast. the staff weren’t too keen on the bicycles we brought so storage of them turned into a minor problem
10.0
The Hotel ambient is so lovely, the breakfast was nice and fresh and it had a peaceful garden to drink coffee and rest the mind in the morning, central location, good connection for busses but also for sightseeing.
10.0
The hotel decoration, the staff, the rooms, and even the breakfast were amazing! Also, they have a hot tub available for guests. I will gladly come back on my next visit to Brugges.
8.0
Location & Breakfast
5.0
location great
no lift - very steep stairs to top floor.
breakfast too late starting at 8 - lukewarm water for tea
room 11 had a sewer like smell coming from toilet
8.0
Location was perfect, accommodation and beds very comfortable, external door system ensured safety, staff was very friendly and helpful, breakfast was simple but plenty.
Staircases are a bit steep and dangerous. I would recommend a different approach to breakfast, such as omelette instead of self boiled eggs. Many of them unfortunately get wasted due to under cooking and it is a pity to waste food.
7.0
The hotel owner greeted us and was very friendly and informative. The car parking was a few minutes walk away and well directed by the owner. The hotel looked lovely and as a family with 2 young children we didn’t find the stairs too much of a struggle, they are steep, but we took it slowly. The family room was a good size and the kids shared a double bed. The bathroom was small but not too much of a problem for 1 night.
Breakfast was not great. We struggled to find a table to sit at as a family of 4. We ended up sitting so close to the buffet section that we needed to pull our chairs in to let people past with food. The buffet selection was very basic and my children struggled to find much too eat. It was only tended by one server who was not monitoring when food needed to be refilled. My husband struggled to find many dairy free options also.
The room was also very hot and the window did not open very wide.
10.0
Everything! Very close tot the center!
9.0
Location
FAQs
How much does this hotel cost compared to others in Bruges?
The average price for a rental in Bruges is R 2,581 per night. This rental is R 232 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Black Swan Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Black Swan Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Black Swan Hotel?
We found 7 amenities for this rental. This includes internet / wifi, parking, balcony / patio, hot tub / spa, and tv.
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