Tout

RAS

Personnel au top

À quelques minutes à pied du métro, sur la périphérie de Paris.

De suite was ruim en verzorgd, heel goed groot bed! Onze dochter kon zonder problemen op de kamer erbij, daar er een ruim zetelbed was. Ontbijt was lekker alsook het diner was lekker! Parijs maar toch rustig. Ideaal om met de auto naar toe te rijden, hotel ligt vlakbij de peripherique. Ondergrondse afgesloten garage aan het hotel. Besluit : wanneer we nog eens naar Parijs gaan, weten we waar we gaan logeren.

Niks

Localisation, infrastructure

Nous avons reçu deux e-mail extrêmement désagréable nous indiquant que nous avions quitté l’établissement sans payer alors que nous avions payé l’intégralité à notre arrivée. L’hôtel nous sommait de nous rendre à l’accueil pour régler la note. Impossible pour le service de retrouver notre paiement. Ce n’est qu’après deux jours et deux appels que notre paiement a été retrouvé. Pas d’excuse alors que cela a généré beaucoup de stress pour la fin de notre séjour. Le lit des enfants n’était pas prêt à notre arrivée, alors que nous avions réservé une chambre famille pour 4.

Location is near to the exhibition center

Kind of shocked by the service. During the first day, together with colleagues, at 8:30PM we requested to have dinner at the hotel restaurant since were too tired to go out after traveling and one day of work. Even if there were empty tables at the restaurant and the restaurant closes at 10:30PM we were told that there were not available tables because "a group of Spanish booked the remaining tables". So we sit at the bar eating cheese for 14Euro per plate (the same cheese you find at breakfast) until the closing and nobody of that group showed up. Basically the restaurant decided to refuse to service us a dinner. While I travel around the world, this is the first time I met such of experience. The day of our departure, we asked to the reception if it was possibile to call a taxi: the person at the reception didn't even try to call it and just told us that was impossibile to get a taxi.

Arrived at 8pm and even though check in was available from 3pm we had to wait 30 minutes for a room. 2 young tired and hungry children was told they have no other rooms available, no refund possible and no manager to speak to. We weren’t even offered snacks at the bar/ restaurant while we waited. No adapter. No iron. No basic facilities. Walls of the room were paper thin and you could hear everything from other rooms and hallway. Breakfast was very basic. I wouldn’t recommend it for families. Had to drive for 50 mins from the Eiffel Tower due to traffic.

Lovely place!

Some of front office staff were very friendly Restaurant staff are nice and helpful Room spacy and very comfortable The breakfast is sooo lovely Available water

Some Front office staff weren't that friendly Hairs in bathroom are disgusting