Castello City Hotel
About this hotel
Nestled in Heraklion, this charming hotel for R 603 per night is a great choice for your next break. Situated by the ancient Pantokrator Gate, Castello City Hotel is just a short walk from Heraklion beach. It offers views of the sea, the old city, and the Venetian walls, and year-round accommodation in elegant rooms with free WiFi.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Beachfront / Waterfront
Family friendly
Map of Heraklion
Reviews
3.9/5.0
Good(1,985 Reviews)
100% verified reviews
8.0
Nice and central
You cannot leave your phone charging when you go out as all the power plugs shut down when you leave the room…
6.0
Breakfast in nice location.
Disorganized front desk. Inconvenient and confusing parking.
9.0
Excellent location for our needs
It was all fine
10.0
Location, smiley and helpful staff.
9.0
The food at the hotel is amazing. The staff is really caring and helpful.
10.0
Friendly staff, Reach breakfast with variety of dishes, location of breakfast hall at 5th floor was superb, with nice Seaview, warm, clean rooms,
10.0
The Room was very comfortable & clean. The breakfast was excellent. Staff was very professional with a big smile.
5.0
hello the water was very low in the shower we asked for table also the shower was is dangerous he cut is arm badly he fell due to the floor very slippy he fut is arm badly we have to see a docter we ask for a plastic mat and they never came not good we ask for a redund back asap
10.0
Excellent breakfast, view, location and friendly staff
All great
8.0
24-hour desk helps with late arrivals on the last flight. Most of the staff communicate confidently in English. Beds are comfortable. Breakfast is very good.
Two single beds to make a double bed? The touch screen in the room didn't work but it wasn't necessary. Some old items were left in the fridge from a previous customer. That's a bit slack.
10.0
The service of free parking was great!
also the staff was very kind
there was a smell in the bathroom…
10.0
Clean and comfortable. Efficient and kind staff.
5.0
Staff were friendly.
Food in restaurant was really nice and value for money.
Nice breakfasts available (service very hit and miss).
Room decent in size - 612 on side of hotel - very little natural sunlight due to enormous palm tree leaves blocking most light out.
There was an old fashioned "safe" in the bedroom - BUT NO KEY to lock or unlock.
As a disabled person my review is based on disabled facilities....
THIS HOTEL IS NOT SUITABLE FOR DISABLED GUESTS... no hearing loop for deaf guests, elevator not suitable for wheelchairs, no ramps, no gri0rails (incl bathrooms) and NO PATKING on site - Hotel advertises FREE parking is available.
NO ONSITE PARKING (SEND YOU TO A PARKING GARAGE 800M AWAY)... meanwhile very easy to actually have parking at hotel entrance if the rental car agency moved their cars.
BEDS could do with new matrasses.
Located at very busy and noisy public intersection - lots of noise till 1.30am
Public disabled parking outside hotel MAFIA STYLE run - "belongs to who ever owns the store immediatelyat parking space" - BOTH VERY CLOSE BLUE BADGE SPACES in front of PHARMACIES - who threatened to call police (see images).
6.0
Great view from the dining room.
Close to a very noisy road.
9.0
Good hotel and nice sights from the roof bar
The quality of juices in the breakfast
5.0
very good location, close to the city centre.
the bathroom smells badly of sewer. there are only 3 plugs in a room for three people, no conditioner. the rooms are very simple and not fancy at all which is fine but does not justify the price of the rooms.
10.0
In my opinion, the hotel is great. Clean, well-kept and very urolkiwy. The staff tries to help in every situation. The staff are open-minded and very friendly. The breakfasts are very tasty. Amazing view from the terrace at the bar. I have very pleasant memories of my stay at this hotel. I would love to be there again. Regards Nikkos and Georgie. I am very pleased and recommend it. Greetings - Adam Szczodrowski from Poland
8.0
great breakfast , dinning room is in the highest floor with great panoramic view. the staff is very welcoming.
the rooms are not too big and the matters was too soft.
10.0
The location is great, the staff is very friendly and helpful, having a parking space is a big plus. Great breakfast. I would gladly return.
Nothing
5.0
le resto
l équipe
le parking
not super clean for the room
bed not very confortable
tiny room
4.0
the location
when I arrived around 15:30 the room was not ready. I had to wait for 30min birder to be ready
at 08:00 in the morning the ladies cleaning the rooms were tanking loudly in the corridor just outside on my door (gossip of the day)
the room was not similar to the one presented to booking.com (photos)
FAQs
How much does this hotel cost compared to others in Heraklion?
The average price for a rental in Heraklion is R 1,257 per night. This rental is R 654 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Castello City Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Castello City Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Castello City Hotel?
We found 10 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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