Shymbulak Resort Hotel

About this resort

Nestled in Almaty, this charming resort for R 1,718 per night is a great option for your next vacation. Located next to the ski lifts in Shymbulak Ski Resort, this hotel in the Ile-Alatau National park offers a large café, a sauna and classical-style rooms with flat-screen TVs. Free Wi-Fi is provided.

Amenities

Pool

Internet / Wifi

Smoking allowed

Laundry

Balcony / Patio

Hot Tub / Spa

Ski in / Ski out

Family friendly

Map of Almaty

Nearby attractions

Abay Kunanbaev Monument

10.11 miles

Shymbulak Resort Hotel

4.1

Excellent(1,035 Reviews)

Resort in Almaty

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsSki in / Ski out, Pool, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

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About this resort

Amenities

Pool

Internet / Wifi

Smoking allowed

Laundry

Balcony / Patio

Hot Tub / Spa

Ski in / Ski out

Family friendly

Map of Almaty

Nearby attractions

Abay Kunanbaev Monument

10.11 miles

Reviews

4.1/5.0

Excellent(1,035 Reviews)

100% verified reviews

8.0

Apr 2024

Вернемся туду еще раз.

Сразу скажу, что никаких претензий к отелю нет. Были мелкие отдельные недочеты, типа того, что в номер забыли положить халаты или не прореагировали на табличку "Прошу убрать номер", но это все легко решилось на ресепшн. Самый большой минус-это цена номера. За такой маленький по размерам номер ,вероятно цена в 110 долларов за сутки -это многовато. Отель один на этом склоне и,возможно, такая цена из-за удобного расположения отеля.При этом очень приятная атмосфера, как бы возвращающая в традиции гостеприимства СССР (кто помнит-тот поймет)

8.0

Nov 2023

Absolutely worth a stay

Single room is somewhat pricey. But the view from the balcony and how the staff treats guests are exceptional. The location is beautiful. Quite a peaceful place.

Most of these little holders in the bathroom are either broken or about to break.

7.0

Aug 2023

Fine, but restaurant and staff to be improved

Staff in reception is horrible

8.0

Jul 2023

Was very interesting.

Location

Muslim praying direction is not provided. Muslim praying carpet is not provided. Handheld Bidet Toilet Sprayer for the toilet seat is not provided.

9.0

Jul 2023

I love this hotel! But sadly

One thing unexpected was, the day we left, we found no water provided .We booked for 8 days but sadly had to leave 5 days earlier. This problem seems usually happens in this city. Except that, this resort hotel was super great, , comfortable beds, yummy breakfast, amazing scenery.. that made me feel so sad to leave. The hotel stuff helped to refund us cash. They speak in good English, no elevator but helped to carry our luggage to the second floor. I think I will come again, but I wish the water problems never happen again.

8.0

Jul 2023

Very good

Location

10.0

May 2023

Exceptional

The views and the room was pretty cozy. 10/10

The restaurant was a bit expensive

6.0

May 2023

Pleasant

Location is Breathtaking... Especially in Winter... Food is so delicious.. Room is ok..

No Lift, No Bellboy to carry our luggage, No Taxi service.. so service is not good

8.0

May 2023

Very good

The reception staff was so lovely: she really went above and beyond to help. The pool is a great bonus.

I don’t know why but there was no breakfast buffet on my second morning so ended up having to pay for breakfast. The dorm beds need curtains.

7.0

Mar 2023

Good

location is good. nice warm pool and sauna good restaurant that is working until 23-00 and bar until 2am

we booked room for three people: 2adults and one 8 year kid booking.com provided rate with breakfast. During our breakfast in the hotel they said that we need to pay for the kid. But why??? somber in the booking.com there were no any information about it in advance and nobody inform us even during our check-in in the hotel. So it was a small scandal, that decrease overall perception about the trip. Please take it into attention when book the room for more then 2 people.

10.0

Feb 2023

Exceptional

The view from the 4 bed room is breathtaking and also that they give you towels, slippers and tooth brushes. The breakfast buffet was top!

7.0

Dec 2022

4th floor with step no lift

location

break fast and cleaning not good

9.0

Oct 2022

Superb

Excellent location and view, breakfast and sauna included. It would be nice to improve Wi-Fi quality.

8.0

Sep 2022

Very good

Great location, breakfast, staff

Bathroom needs to be renewed

8.0

Sep 2022

Very good

Staff are polite

Loud voice in the down street

7.0

Sep 2022

Great hotel for a fair price and facilities! With a beautiful environment!

The location is great! With a nice view from the window, pretty quiet and fresh mountain air. The hotel has a authentic look which is nice and suitable within the environment. Friendly people and the service is good. A great price for room with all above and nice breakfast! Not too forget u surrounded by the mountains which are beautiful and nice for hiking and other activities.

The first room had a bit of strange smell which is def. coming from the bathroom area. Easily solved by opening the window. And next day they changed our room. I would say the maintenance of the place is a bit behind and eye for some details are missing - which definitely will improve the hotel drastically in a positive direction. The sauna is nice but limited available which made me plan my day around this moment of 19:00-21:00 and a bit of a basement vibe (as it is in the basement) and personally it wasn’t that comfortable to be there alone with no emergency switch in case of needed help. Again, some upgrades can make the experience significantly better.

1.0

Sep 2022

INTOXICATION AND INHUMAN TREATMENT

NOTHING, STAY AWAY FROM THIS HOTEL. PLEASE READ THE NEXT COMMENT FOR YOUR HEALTH.

IMPORTANT HEALTH WARNING: We got intoxicated in the breakfast. We were totally healthy when we arrived the previous night, our first morning we went to the buffet to have breakfast and 2 hours later, my girlfriend started to feel really bad and vomiting. One hour later, the same happened to me, it was very sudden. We decided to go to the hotel room and see if we felt better. It was the opposite. We called to the front desk asking for water and lemon to see if that would help, explaining that we were food poised at the hotel. The staff were rude and unfriendly from the beginning. They didn't want to help and hang out. After trying several times my girlfriend who speaks Russian could get some water to the room together with half a lemon. They don't speak any English by the way. After that, we called to order an ambulance, and they pushed us to pay 4€ for the half a lemon and warned us that we needed to pay for it very aggressively. I almost lost consciousness and the situation become dramatic, we figured how to call the ambulance ourselves and they took us to the hospital to get injections. The whole situation was a clear breach of any human treatment or hospitality standards. WE GOT INTOXICATED AT THIS HOTEL AND THE STAFF WERE VERY AGGRESSIVE WITH US. We tried to contact the hotel management and other health organisations and authorities but we couldn't due to our situation. Next day we were able to talk with the hotel manager, bringing the hospital report, again she didn't speak any English but she understood it was the entire legal responsibility of the hotel (for the intoxication and the inhuman treatment we had received the previous night. She offered a refund and asked us for apologies since we informed them we would take this to the authorities and the embassies. After doing a local research we found that that this resort is popular for intoxications.

10.0

Sep 2022

Good experience

I like mostly everthing

The breakfast has to be different they should add Lavash

8.0

Sep 2022

Very good

The Hotel is located in a very touristic place in the middle of the mountains. Some of the rooms have got a very nice view!

One of the female receptionist was incredible rude! It was obvious that my russian skills are poor... but she just treated me like a fool for not understanding her russian slang. I asked her to speak slowly but she was not at all willing to make me feel welcome! Friendlyness is not matter of the language... you can make someone feel welcome without speaking the same language (and of course the opposite too). Fortunately the rest of the hotel staff was friendlier.

2.0

Sep 2022

definitely do not recommend to stay

nice location, mountains are very close, awesome people in the restaurant near the hotel

cockroaches in the room, dirty, stuff is absolutely rude and not helpful.

FAQs

How much does this resort cost compared to others in Almaty?

The average price for a rental in Almaty is R 721 per night. This rental is R 997 above the average.

Is parking included with this resort?

Parking is not specified as an available amenity at Shymbulak Resort Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Shymbulak Resort Hotel. Enjoy the water!

Is Shymbulak Resort Hotel pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Shymbulak Resort Hotel?

We found 9 amenities for this rental. This includes pool, internet / wifi, smoking allowed, laundry, and balcony / patio.

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Shymbulak Resort Hotel

About this resort

Amenities

Map of Almaty

Nearby attractions

Shymbulak Resort Hotel

Resort in Almaty

Reasons to book

About this resort

Amenities

Map of Almaty

Nearby attractions

Reviews

FAQs

How much does this resort cost compared to others in Almaty?

Is parking included with this resort?

Is there a pool at this resort?

Is Shymbulak Resort Hotel pet friendly?

What amenities are available at Shymbulak Resort Hotel?

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