Vey friendly staff and the hotel offered a fantastic breakfast.

They don't provide decaf coffee in the room or during breakfast.

The hotel is not suitable for people with mobility issues. Also, the hotel reception staff was very rude, unhelpful and obnoxious, when we asked to change a room due to the health issue of making it difficult to climb very unstable and dangerous staircase to get to the bathroom which was on the mezzanine floor above the bedroom. Without even telling us at the time of the booking, they put us into an attic room on a top floor with a very unstable and extremely dangerous staircase which you had to climb to get to the bathroom on the mezzanine floor, which was on a different level from the bedroom. When we complained about the room to the reception staff pointing out that this was not brought up to our attention when making the booking over the phone and, if we had known about having to climb to the mezzanine floor to access the bathroom, we would not have booked this hotel and when we asked the reception staff to change the room due to the health issue, which made it difficult to climb very unstable stairs to get to the bathroom on the mezzanine floor, we have received a very rude, unhelpful and obnoxious response. Also, there is no lift in the main hotel building.

Excellent atmosphere and very friendly staff

Location and atmosphere of the building, service and staf.

Accessibility by car when it rains (rather long if you have much luggage) and only narrow street if you want to quickly drop off your stuff. A valet parking service would be perfect here.

I stayed in Hotel Bottecelli while I was in Maastricht for my graduation. It was beautiful. The staff were lovely. The beds were so comfy. 10/10 would stay there again. Thank you Hotel Bottecelli!

Beautiful characteristic hotel with a lovely quiet inner courtyard. Friendly staff and a great central location. Beds comfortable and nice linen.

Small rooms but ours still had everything you needed and a nice view of e courtyard.

Spacious room, nice old style, beautiful garden, friendly staff, very good central location.

It’s a bit noisy due to the old but beautiful building when ppl walk up/down the stairs and when ppl walk in at night you can hear the bell.

We stayed in one of the rooms at the back the hotel, after the internal garden which is really nicely curated, with tons of plants and flowers. The room was beautifully decorated, super-super quiet and our overall stay was fantastic!

nothing

The atmosphere was awesome - 400 year old building right next to Vrijthoff!!

It is like going to Italy in the centre of Maastricht. Simply wonderful!

great breakfast, friendly people

the price suggests a bit more. e.g., we couldn't store the bags at the hotel on the day we left.

Very nice hotel next to the main square. We stayed in the building which you enter from the small garden and it was very quiet. A very good breakfast was served in the room because of the pandemic.

Location of Hotel Excellant.

No Parking. No cooked Breakfast . For price would expect. No room service. No lift.