the air conditioning does not cool well, but it was cool

Lovely staff. Clean hotel.

Felt like they just Catered just for spanish in the entertainment at night. Not anything on for kids at night. And food choice wasnt the best.

Buffet was really small and quality wasn't good, if you don't have all inclusive then you need to pay for water and other drinks

lovely location

lifts are very slow. they could do with installing another if possible. a very minor issue though.

Great family hotel ideal for my children who were 7 and 16 and there were children of the same age staying there so they could socialise. Really nice pool area with a water slide and the jacuzzi, adult and child's pool, play area for young children and pool side drink service. We went half board, food is ok, not good, not bad but worked out much cheaper than eating out and what you would expect from a 3 star hotel. Finestrat beach is small but sandy and pretty and a 10 minute walk from the hotel. Poniente beach about a 15 ish minute walk but wouldn't want to carry all the beach stuff there, nice for an evening walk. Bus stop right outside the hotel to travel to the centre, No.2 bus about every 20 mins, cost was €4.85 to Levante one way for the 3 of us. Evening entertainment was quite amusing, again family orientated and you need to understand Spanish. (We live in Spain and the children were born here so the hotel was great for us but if you are from the UK looking for a hotel that caters just for the Brits, this is not the place for you!) Overall had a great 5 days and the children throughly enjoyed themselves!

A fridge in the room would be great as there was no where to keep the water cold for the children which in the summer isn't great! Air con was rather antiquated and defo in need of updating. Worked OK once it finally got going. Room was kept clean for us but the stairs and public areas to the rooms need a bit of a hoover!! Food wasn't always very warm. A little bit further to walk to things than I had realised. The pool is the main plus for this hotel. This is a great Spanish family hotel which we loved but UK people booking to come over need to be aware that this is not Levante and caters for Spanish taste before booking and then complaining!

location good and in a quiet area. staff was nice, helpful, cheerful and friendly, activities were good, good parking options for both free and even better for a good price. flexible options when you have a really late flight home and you can stay at property throughout the day and have access to all you need even though you have “checked” out. my son felt like home and loved it.

no dislike but would have been nice tho to have a little cooler in the room too keep beverages and stuff

Staff very helpful and spoke very good English. Lovely pool area

Nothing. But maybe a fridge in the room and tea and coffee facilities would be nice

clean, friendly, close to all amenities

entertainment was all in Spanish so could not go and enjoy it. they should cater for all nationalities. food was always Luke warm/cold even the fresh items that got put out. I tripped over the door matt while exiting as it wasn’t secure to the floor, this is a hazard as the corner was lose and turned up, this should have been picked up on the daily walk round checks and rectified.

clean, cheap, nice hotel

a lot of old people

- location, 10 min from beach, free limited parking - breakfast and dinner very good

- a little bit noise from street (maybe because the door to balcony could be closed sealed

Staff (especially Noe, Marcedes, Vivian and Domingo)very smiley and helpful, thank you. Great swimming pools (Topic&Alone). Very comfy beds. Clean and good room size. Great Spanish food selection. Bus stop(bus 2)next to the hotel. Supermarket.5 min. walk to the beach. Thank you

Only that evening shows were too late for us(22:30) my kids were too tired at that time and couldn’t enjoy it.

Food was really good staff were friendly

If i go again need to learn spanish all other guests were spanish

Spotlessy clean throughout the whole hotel, food was good, staff friendly an polite, reception area staff were always smiling an happy to help, nice quiet location, room was kept immaculate, beds are very soft so if your used to a firm mattress you'll be struggling, although very comfortable to sleep in

There was NOTHING in this hotel we didn't like!😉, only thing I could say is we always take a small travel kettle,,, there is no tea/coffee making facilities in the rooms!, Also tea/coffee is only available during breakfast,, not at evening meal times,,