nothing liked

it’s breakfast was not good.,

stayed here many times as I was good

over the years looks like things have deteriorated and lost its charm and beauty. bathroom linen was quite old and BF spread was not upto the mark

Breakfast and staff response

location was good

too much time to process and too many questions been asked.

Price and cleanliness

The afternoon shift front desk executive very rude

location

their staff

rooms, cleanliness, amenities, location if you want to stay in center of city and bathrooms

food not upto par and very expensive

The support staff - cleaners, room delivery guys and the cleanliness.

AVOID THIS HOTEL! We didnt like most of the things. Receptionist was rude. we ordered a chapati in the restaurant, it came after 45 min, we asked for bread butter, we were given only plain bread. hotel doesnt seem to be a 4 star property at all. It was a no-star hotel. The concierge or the front desk staff were cold and not at all welcoming. As if, we had become a burden for them after visiting that place. We had to wait for 1 hour (we reached hotel after the mentioned check in time). It was very frustrating as we had traveled a lot to reach there, and my 5 year old son wanted to crash on bed at the earliest. But thanks to the beautiful staff present on ground, they ensured that my kid should suffer more and his sleep should be delayed forther. He was hungry, we ordered food meanwhile (till we were hoping that now we will get the key/card), so they ensured that my kid should stay hungry for 1 hour atleast.. The The Wifi was not working. bathroom had his glass partition broken, so the water was spilling out while bathing. When we asked for additional Tea/coffee sachets, we received it after 30 min. We asked for additionl towel, we never received. On the web-site, it is mentioned that travel concierge is there. When we checked at the concierge, we got a rude reply saying "We dont have". We saw the travel desk table, but there was no one to assist us...which shows, your front desk team doesnt even know that your hotel has a travel desk facility. Swimming pool was not clean and we saw dead bees and insects floating there.. On top of that, the charges that this hotel took from us, doesnt justify the qualuity and comfort it provides. I urge, very strongly, to my fellow passangers traveling to hyderabad, to not to book this hotel. Go for a regular 2 star hotel, I am sure you will get more warmth, hospitality and tasty food. Oh, I forgot to mention, the food wasn't so great. It was very average food, in terms of variety and quality both.