I was very much looking forward to my stay I am solo traveller and was ready for a rest,there was some confusion about the timing which I felt could be rectified the following day, however your receptionist refused to allow me into the room which I felt was unreasonable and not good practice for the hospitality industry.

There was nothing to like at the Savoy blackpool regarding my stay other than parking outside the property and the lady on the desk in the morning said sorry regarding the early morning wake up call/Intruder. 😡

The picture on here was nothing from what I booked with Savoy hotel Blackpool on booking.com !.. My partner and i were put in a very dated room with 2 double beds and bunk beds. The bathroom had no locks and door wouldn't stay shut. Windows wouldn't close and Bed uncomfortable. When asked for help or different room. I was offered a mattress topper yet I was given a mattress protector lol. To add salt to the wound, early morning at 7.50am somebody walked in the room without warning... Avoid this place as my first experience was a terrible. 😡😡😡😡 Britannia hotels ltd ( https://www.britanniahotels.com/about-us ) this wasn't acceptable at all.

Worried the thin quilts might not be sufficient but the room was warm, and additional blankets were made available though not needed.

Room rather "dated". Bath had no plug which may have been to encourage its use as a shower facility only but sometimes you just need a pleasant soak after an arduous journey!

the staff was fantastic 45 min walk from north shore pier really enjoyed my stay . room was great spaceus and aired out well clean and tea coffee supplied thank you all for being so amazing when i stopped

I couldn’t fault it. I added an extra night and they gave me my original room too. Thankyou

Everything - parking / welcome / bar and breakfast. staying in a hotel with history is nice.

Nothing.

Bigger room than anticipated, staff friendly

Lift slow, not a lot of choice in bar, needs abit updating , to many squeaky floor boards,

The food on offer was of good standard catering staff were fantastic.

The room was dated and in poor repair, no working door handle to bathroom, communal areas well lit, bulbs removed in room, bed hard and noisy needed replacing, tea,coffee stains to walls and skirting boards, thread bare carpets to main stair way. Parcel tape holding glass windows together, overall no investment back into an ageing building.

A very comfortable affordable hotel with nice staff.Great services. Thanks to Britania Hotels, will be returning soon

Excellent location and a historic building with lots of charm.

Parking was great, hotel nice and warm and room was clean. Definitely good value for money.

The view

Guests keep knocking the doors and running off

Complaint going in regarding bad management. Craig acted inappropriately yesterday with the manager Ginnine at the grand!!!! They both have a t lot to answer for and tjey will!!!

The Ma agers behVkour Craig a d Gi minr The Savoy and The Grand What a shame they treat a person with disabities this way. There are disabities rights here It is appauling behaviour. A poor representation of the Britttinia Group

beautiful place room lovely and warm, clean, decor beautiful

nothing

I love The Savoy.is a period building thst sits overlooking the sea Im a majestic way.

Lobby etc

Bedrooms very dated nd tired. Holes in bathroom walls etc. Room 318. Carpets on stairs all ripped and worn etc. Couldn't stay longer than 1 night at this hotel. It felt dirty

not a lot. it was clean though.

the shower mixer didn’t work so we couldn’t have a shower

Staff were very friendly and helpful. The room was a good size and the breakfast was tasty. Town centre only half an hour walk away, but there's a team stop right outside the hotel.

Bed was a little uncomfortable, the mattress was a bit bumpy. Parking on site a little limited, but free parking on the road by the hotel was a good thing.

Excellent hotel and staff

the room had damp stains on the wall the mattress was poor and the rooms were nothing like the pics on the website.

Very friendly helpful staff

What a great stay when I was down visiting my step mother xx

Location