Absolutely loved the hot spring baths, both indoor and outdoor, and it was great to have bath options between whirlpool, ultrasound, bubbles, herbal, etc. The staff were super knowledgeable about the area and provided lots of insider local information about when popular restaurants would sell out, how to get places, and so on. Very helpful and kind.

The road to the hotel is a bit dark, but that’s about it worries-wise.

Location was good, food was nice (mainly Asian variety) and Onsen was OK! (no towels there, bring the towel from the room) room was spacious, but weird design. We stayed in a twin room

Old, dated furniture, mattress must be replaced! We ended up with sored back:(

Hotel room is big, clean and full facitities.

Very clean and spacious room, amenities were well stocked in the room, everything was very well organized, and the free evening half ramen between 21:00 and 22:30 was a great touch (and was top quality)

Wish there as a way to choose the food menu ahead on booking.com I was booked for the basic course and some of the premium wagyu courses did look really good

The personnel was excellent. Very good breakfast and dinner. Calm and relaxing.

Only two buses a day from the hotel to the central bus and railroad is quite limitative. It almost obliges to rent a car.