Great locations

The photos on booking.com show the upstairs flat whereas we had the basement flat which was great but I think photos of all apartments would be better.

Very comfy bed, great check in instructions, good facilities, central location

Could have been cleaner, but only in two areas, the bedroom floor had not been vacuumed, and the bathroom sealant was mouldy

Big apartment with all amenities available

Kitchen general lighting level to low but had good bench top area lighting

Location is perfect, beds were very comfortable, soft clean bed linen and nice touch with white company toiletries

We stayed in apartment 1, the basement. (I had requested ground floor at time of booking due to mums mobility issues, I didn’t hear back from them so either this was ignored or not possible, but would have been nice to know) The smell of damp was awful and they are using ‘plug ins’ to try and mask it which combined with the damp was horrible. There are wooden floors and creaky floorboards in the flat above so the guests woke us up when they came home at 11.30pm and then again at 6.30am when they left with their suitcases. I was shocked that there were no mugs or plates for us to use in the kitchen, only on the day we checked out did my little boy open the dishwasher and we found it was full from the previous guests - so everything we had needed was ‘hiding’ in there! We tried to use the ‘left luggage’ for £5.00 extra but then found out you have to take your luggage to a different location from the house we stayed in, I explained that wasn’t possible with mums health issues and having my baby boy with us, they offered us to leave the bags in our apartment for £30.00extra (late check out fee). I felt this was very poor service.

The apartment is in a great location on a quiet road near the station. It is well-equipped and mostly very clean.

The shower was a bit weak. Some of the carpets were stained but the place was clean overall.

Very close proximity to the Principality Stadium!

Good central location by the river and Principality Stadium and close to railway station.

The fitted table is too high/stools too low? No cleaning materials provided. Carpets badly stained. These things wouldn't stop us returning however.

Great location close to city center area and park areas Clean with everything needed for our stay Great communication

Bed was very high

Lovely kitchen and garden space, good size bedrooms and comfy beds

Nothing

Location

Bathroom

Location Washing machine Spacious Good light. Bright Easy of access, check-in, leaving

Filthy carpet throughout Apartment located in top of building

Really happy with my stay. Nice, comfortable rooms, place was very clean also complemented with 2 mini bottles of prosecco and some water. Would definitely stay again! Thanks

Good location, helpful staff

Not enough seating in lounge, no spare blankets. The outside was a bit tatty.

The property was aesthetically pleasing! Everything looked modern. More os, the property came with essentials like towels, bath items, utensils which was really nice. The after hours staff team where also helpful as well and quick to respond. I enjoyed my time at the property would definitely book again if coming down to Cardiff.

Easy check-in, excellent instructions, even for taxis and emergency medical numbers. Excellent location. It is near the train station and very near almost everything, and safe. There is a bus stop a few meters from the apartment for bus that goes to the city center.

You can hear the footsteps of the occupants upstairs. Otherwise, it is very quiet, and everything is good.

Main room and bedrooms were very spacious. The location was perfect as well. Everything worked as expected and the stay was comfortable. Well worth staying if you need somewhere close to the center.

The only gripe was the loud floor boards, in which soundproof flooring might help with. Noisy guests in the rooms above didn't help either but this isn't something that can be controlled by staff, however it did mean a few nights sleep were ruined by guests being inconsiderate and not keeping to the low noise after 10pm rule.

Over all very good. Location excellent for what we wanted which was to be close to principality stadium and shops. Also close to train station. Property was clean but sofas need replacing as they were faded and a bit shabby and tired looking. We enjoyed our stay in spite of cigarette smoke smell in bedroom, which wasn't pleasant as we don't smoke.

The shower

The washing machine & dryer is not working

Stones throw from principality stadium and close to centre

Road closed due to event. Had to park further away. For the price we paid parking permit would have been a great help.

location and the layout of the flat

we could not fill the bath easily as the bath filler tap wouldn’t work properly.

The facilities were good the location perfect good size room front room was very spacious

The settee was low and uncomfortable but besides that everything was very good

Great location 5 min walk from City Centre and a half hour stroll along the river to the bay. There was even an excellent farmer’s market outside the door on Sunday - ideal for breakfast. Clean and comfortably furnished, much appreciated the unexpected extras of The White Company toiletries, mini Prosecco and water. Staff were friendly, with a special call-out to Luke who was very helpful.

More shelves would be useful in bathroom and larger bath towels. However, overall a splendid property beautifully maintained - ideal.

location

It was close to Cardiff Centre, & train station, so not far to walk to all the sights. Property was clean, & facilities were ok, although could have done with more cutlery & some cereal bowls as the pasta bowls were ridiculously huge.

So disappointed that our rooms were in the basement, should have been warned about this on website as I felt very claustrophobic, didn’t look like any of the rooms on the website. it was dark & always had to have the lights on, only the back bedroom had window. it was also very noisy with the upstairs moving around. Might be an idea to warn people about this as I wouldn’t have booked it if I had known it was a a basement. I’m just grateful it was only 2 nights as couldn’t have managed anymore. Also the heating was very temperamental, first day was boiling & next day heating wasn’t working & we were freezing.