We liked the east access by train to Geneva center. Our room was very comfortable; our cat was welcomed; breakfast was great with everything you could possibly want. There was a lovely bar/lounge/restaurant area on the ground floor. The parking was very nearby and discounted by the hotel. Our room on the seventh floor had a lovely view.

The rooftop bar/restaurant was closed when we were there (Sunday and Monday nights)

Great balance of location near Geneva and the airport, along with reasonable pricing. Despite being a minute's walk from Annemasse Station, it's remarkably quiet without much train noise.

Coffee and water were not replenished daily.

Large room and a massive bathroom! Lovely big bed and lots of lights in the room so you can really get comfy. The restaurant was closed when we arrived but the staff recommended lots of late night takeaways places we could order from. Very close to the train station!

Location near station, friendly efficient staff, nice bar.

Nothing

Has a very comfortable bed, the hotel was clean, nice staff, good shower and bathroom. Also has a nice gym though small and roof top bar at the top. Perfect location as it’s right across from the train station !

The room was extremely small and I couldn’t put my luggage anywhere but we could make do, better for a weekend trip with a small suit case. The body gel pump was broken so had to wash with shampoo. Also the mini bar was a bit warm rather than Cold

Handy for parking and for train

Surroundings not very clean

Very close to Geneva, and also airport. Annemasse station is just in front of the Hotel, so it was very easy to getting around. There are so much of night life, however I don't usually get out during night time. Train station is in 1 minuet from hotel exit, so I could take relaxed breakfast. Good service.

There was a train strike in French side so that was a little difficult for foreign tourist to handle the situation. Tram way was available from Swiss side so it was KO but took 50 minuets from Geneva, instead of 20. Well its not any fault of the Hotel.

clean and modern

poor breakfast buffet

The facilities and proximity to the transportation system.

The payment system, pre-authorization payments. Same breakfast for my stay which was kind of boring.

The bed was very comfortable, the location was good with cafes, supermarkets, train station and tram stop all within walking distance and easy access to Geneva. Fridge and kettle in the room with tea/coffee is always welcome. The staff were super helpful and friendly.

Could have done with an iron in the room and some conditioner (there was only shampoo and shower gel), and would have liked a room service menu in the room.

Good and polite service, clean, quiet and good location - but I could feel that it was not the same spirit as usual … new owners? I have been staying at the hotel five times since September last year, so I missed some of the former staff

There was still not any car parking at the hotel

clean rooms

the staff was unfriendly, there is no taxi after 23:00 no help from the desk to find solution for our friend who needed a ride to his hotel. No humanity to find there

clean. large room

all was good.

Lovely new hotel, bar and restaurant were very pleasant

Air con in room did not work, bath plug didn’t work either.

housekeeping not professional Rooms are extremely small Breakfast is normal no luggage services no private car parking

Mattresses and clean room.

Nothing

The room facilities, bathroom is modern and big. Separted toilets

The food of the restaurant. I took a dessert, it way very basic.

The food was good and we could not have been more satisfied.

The ticket from GVA to Annemasse bought from the Booking.com website was deemed invalid and we were fined 100 euros. Not only were we charged 2x10FRS for a journey which going back was 2x4.98 euros - the former were day passes,allegedly! - we had to cough up 100 euros fine. either booking.com mis-sold or the ticket collector couldn't read the ticket. Not at all happy.

Room, breakfast, services, facilities (gym)

Location, lack of parking even if it was mentioned on their profile