Lakes Resort
About this apartment hotel
Boasting an outdoor swimming pool, garden and views of lake, Lakes Resort is situated in Toukley, 15 km from Memorial Park. This 4-star aparthotel provides a spa experience, with its sauna and spa centre.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Garden
Family friendly
Map of Toukley
Apartment hotel in Toukley
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen / Kitchenette and more
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Reviews
3.5/5.0
Average(1,008 Reviews)
100% verified reviews1.0
The lady at reception was nice, I felt sorry for her working there.
1. Very small.
2. Noisy due to traffic.
3. Kettle cord was melted to wires.
4. Blind to small on door, glass panel anyone could straight into room and bathroom. We had to hang something on door. On bottom floor also which had sight of carpark.
5. 3 pillows for 2 people that were old and very thin, blankets very thin.
6. Bulk head hangs very low that you hit your shoulder room size didn’t help.
7. BUGS in the bed.
Offered another room but was told that the big problem had been an issue due to rain so that was a big NO.
8. We were there maybe 30 mins and decided to leave. No refund was offered. Took up with manager and booking.com. No apologies, no refund, nothing. Had to find another motel at 5 in the afternoon and pay again.
Very disappointed!
9.0
The check-in was super efficient and rooms were ready for us inspite of booking this accomodation at the last min. The rooms in the picture matched with the real place. The apartments were clean, bed were really comfy, enough linen and toiletries. Kitchen, Fridge, TV, central aircon everything worked and had basic amenities as needed for a short stay. The place has a small swimming pool and jacuzzi, which worked fine and the kids loved it. The lawns opened straight into the lake where the sunset was amazing to watch. Inspite of the small-ish building, there were sufficient car parking spot for all hotel rooms. The Manager was very accommodative of our requests and allowed us an extra check-out hour as we had small kids with us. Very happy and definitely a great place to stay overnight at Toukley.
Given that the rooms are super big to maximise comfort, the bathroom of the ensuite was very small and was difficult for ease of use, though the second toilet was pretty spacious.
6.0
Room was big. Facilities were good.
The cleaners blocked my car in and wouldn't move to let me out. Very rude.
4.0
Location was good, Close to supermarkets etc
Not very friendly, No engagement from reception - Keys were just handed over & room number provided.
Couple staying in the next room had a massive domestic, Male guest in the same room next door decided to have a chat on his mobile with the other party on speaker in the early hours of the morning & I am sure he woke everyone else up not just us........Reception was closed during all of this ruccus
4.0
Unit small not a true representation of online photos
Bathroom sink leaking on to floor
7.0
Clean and spacious
The pool water looked a little dirty.
1.0
There is nothing to like staff was not helpful price was too much for small room
Need to change the staff. Just hand over the key no other info...
3.0
Nothing really
Everything, not clean, out dated, felt like a seedy motel. Pool area very small, pictures made it look a lot better.
6.0
The staff was great. Location was great.
The noise at night time was very excessive. Groups of people were outside our room until after midnight, nothing was said to them. Also the windows were disgusting, you could hardly see out of them.
4.0
Nice view of lake.
Extremely noisy children in pool area with minimal supervision and empathy for other guests by these parents.
5.0
The location is good. Nice lake view. The staffs are nice and friendly. 4 bedroom, 2 bathroom option worked well for large families.
The apartment is old, but nice, however the furniture, window blinds and fly screen doors are very old, in poor condition and needing replacement.
3.0
Close to the lake and clean
No hooks for towels poor quality utensils only 1 knife for 3 people
2.0
The rooms were fine. Basic
Bad pool. Bbqs disgusting. Certainly not a resort as the name suggests. This place is old and in need of some work.
10.0
Excellent location
None
7.0
My friends and I really enjoyed the view from the garden, it was stunning and perfect to catch the sunset! The beds and pillows were very comfortable, aircon in the room was excellent, and we also had a nice view from the bedroom window. The kitchen, bathroom, and all areas were clean. We didn't cook but the kitchen looked like it had enough utensils to make a small/light meal.
Overall, it was a decent stay.
There was a sign in the kitchen asking to "ensure" we take the rubbish out to the parking lot. We found it really strange that a hotel would ask for that, but we did anyway as we didn't want to be fined $100 for not doing it. Yikes!
The size of the pool was a bit dissapointing. Long, but very narrow.
9.0
This place was amazing, right-on the waterfront with amazing views. Baz greeted us & showed us to our room. He was great to deal with, and ensured we were happy. The Saturday we arrived was a very hot day, so we enjoyed having the aircon in our room and we spent the day lazing by the pool.
There was nothing to dislike, we really enjoyed everything.
10.0
Position,lap pool
Nothing
7.0
Great quality sheets & towels
Great shower
Excessive noise after midnight from other guests
10.0
Studio is very cute, and perfect how set up. Backyard is our favourite - to view in morning and afternoon. Plus pool and sauna was bonus
Kettle - base was inside the kettle which make hard to find however reception was quick to answer via online app
5.0
Location
Photos on website are not what the place looks like today
10.0
I had an excellent stay made all the better by the fantastic staff. Highly recommended.
6.0
Had a large bed and was clean. Also the location suited us.
TV was on a low table that meant it was partially below the bed level, and therefore difficult to see when in bed. It could easily have been wall mounted. The bathroom was tiny, although there was plenty of room in the rest of the unit.
5.0
Staff were lovely we booked on the photos of lake views did not get this. Room was neat and clean outside had a bit going on.
When we arrived there was a lot of furniture outside looked like middle of renovations. Could smell smoke. disappointed that we didn't get room facing the lake. We did ask there was nobody in there but they said no as it was a much bigger room. He was nice about it and did suggest we had the best of the smaller rooms.
6.0
The location is great. Room was tidy
The room smelt, I purchased room spray to spray in the room.
6.0
The view was lovely from the garden, and everything was clean. Staff were friendly and respectful. The upper floors looked like they would have no complaints. The Breakfast Room, although we didn't use it, looked nice, and the chairs set out to enjoy the view was good.
This property has some excellent points, but also some bad points which makes an over all rating hard. The lower level room we were in needed some repairs eg broken bathroom cabinet door and rusty hinges/shower caddy, which looks unsightly next to the updated decor. The rooms big windows face the carpark/reception area which provides no privacy, and with the blinds closed it feels a little like a prison cell. The small window could be bigger to let in sunlight or sheer curtains would also work for privacy on the big windows. The architecture of the lower levels leaves a lot to be desired but that is very hard to change. The level is like a concrete wind tunnel, with every sound echoing. Some sound absorbing items would be very useful. Perhaps carpet throughout would help.
9.0
The property is clean, in a great location and quiet
The queen bed mattress was really hard (wake up sore hard), could us a topper.
10.0
One of the best hotels we have stayed ever, warm welcome, friendly and very helpful manager.
We have never seen rooms so clean everything was just perfect. Pool ,Spa and sauna was so relaxing, the free continental breakfast was lovely simple and located at a beautiful spot facing the lake. We will recommend this Resort to our friends and family and will be coming back soon.
The only negative was the toilets they are super clean but a bit small compare to the room.
7.0
Good location and value for money
Room need some comfy chairs
8.0
Very quiet
Hard to find in the dark as sign not lit up
8.0
Excellent location, friendly staff and nice and clean facility
FAQs
How much does this apartment hotel cost compared to others in Toukley?
The average price for a rental in Toukley is R 3,077 per night. This rental is R 1,372 less expensive than the average.
Is parking included with this apartment hotel?
Yes, parking is listed as an amenity at Lakes Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
Yes, a swimming pool is available for use at Lakes Resort. Enjoy the water!
Is Lakes Resort pet friendly?
Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Lakes Resort?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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