I will say that this apartment is what it appeared to be on the listing. Big Plus for high-speed internet in the apartment, smart TV, and washer-dryer in unit. I stayed a month to attend a Yoga Training. I choose the unit above all because of the location, but it was not at all where it said it was. Instead of in City Center, this unit and others like it (they have 4 identical and a few smaller in the same buildings) it was in the Aldea Zama neighborhood (close to Chacabar). When I confirmed the location and check-in process with the location Manager, I was surprised to learn where the office and location was. When I sent her a screen grab of the VRBO listing and stated it was over a mile away from the true location, she said "Tulum is small." They did offer Free Use of a Bike during my stay, however, you have to drive through local neighborhoods and construction roads full of potholes to get anywhere. OR all they way out to the Beach Highway and to town - 3x the distance. Any cab will charge 100-200 pasos to get anywhere. Be warned!

I will say that this apartment is what it appeared to be on the listing. Big Plus for high-speed internet in the apartment, smart TV, and washer-dryer in unit. I stayed a month to attend a Yoga Training. I choose the unit above all because of the location, but it was not at all where it said it was. Instead of in City Center, this unit and others like it (they have 4 identical and a few smaller in the same buildings) it was in the Aldea Zama neighborhood (close to Chacabar). When I confirmed the location and check-in process with the location Manager, I was surprised to learn where the office and location was. When I sent her a screen grab of the VRBO listing and stated it was over a mile away from the true location, she said "Tulum is small." They did offer Free Use of a Bike during my stay, however, you have to drive through local neighborhoods and construction roads full of potholes to get anywhere. OR all they way out to the Beach Highway and to town - 3x the distance. Any cab will charge 100-200 pasos to get anywhere. Be warned!

I extended my stay at the property. It is a spacious place with premium offerings not available in many rentals like an oven, large refrigerator, closet, dining table, fast wifi (80mbs upload) and washer and dryer. These are a must because I am not on vacation, I am working remotely and need basic life comforts. The floor-to-ceiling balcony doors retract all the way, though I leave closed to keep humidity and construction noise down. There is no elevator but I do not mind going up except the one time I rented a bike. The stairs are narrow and I am short so it was quite the production. I like the management of the place and they often don't take long to answer questions via text. The not so good: this brand new place was listed a bit soon after construction so I have experienced growing pains in terms of construction defects, noise, locks, workers coming in, and missing kitchen supplies. According to VRBO I got a discount for it being a new listing, so I am trying to give it a pass on problems. I would stay again for the price I got when all the construction is done. Also, it would be awesome to have a bike box downstairs so as to not have to haul it upstairs and not worry that someone can break the chain and steal it.