The breakfast was superb, with local cuisine options. The location is wonderful and splendid for a night walk. During the weekend it was full, and the restaurant options around are superb! The location is the best...

Customer service is quite slow, apparently, they lost my laundry twice, but no one told me the truth until I got really upset and demanded for a fast solution. One day they forgot to change the towels, and in a different day they didn't left any towel, which shows inconsistency in the service provided. All in all, for the price charged, it lacked the extra you are paying for.

todo

nada

Interesting location.

There was a stain on the sheets of one of the beds that was there on arrival but I didn’t see it until I laid down. I slept in the other bed but left those stains uncovered for the cleaning staff to see expecting the sheets to be changed but when I returned the bed was made up again with the stains left in place but covered up again. At that point I felt that I might be sleeping in someone else’s bed. I asked the cleaning staff for coffee for the coffeemaker but none was put into my room. Breakfast was a disaster. The coffee was awful and there was no cream. Only Coffee Mate. Major hotel line with elevated charges, not the service one expects. The menu choice I took was the Regiomontano breakfast that had small bean and avocado offerings. The taste of the food was not good as one would expect from the Marriott company. Very disappointed. I have included a picture of the bed stain, the in room coffee selection and of the generous breakfast in this survey.

Excelente

las habitaciones

la poca reacción de enviarme una factura, tardaron más de 20 días para enviarmela, por que estuve presionando

Ubicación, diseño de los espacios, servicio

Nada

Clean

Noise

staff

Lack of communication. We did not have water for 2 -3 hours and although they knew about this when we checked in they failed to communicate this.