It’s very dirty there is no ac and the elevators don’t work

The property was dirty

Nothing

Noise

Both Elevators didn't have air-condition ,very crowded ! .takes long to enter or exit !

This hotel is really bad nothing to do with pictures online. My brother and I rented it for two times . But our first experience was very unpleasant. There was no water on my room dirty and no Airconditioning. I try to cancel our second staying but booking.com has to respond back to my claim . I will call my bank to open a case regarding this. We didn’t want to go back to Romano palace again this hotel is very bad !

Nothing. Staff is very unhelpful

View

Cleaning

Location was good. View was fantastic.

In the room there were very few amenities. Lights were burnt out, lamps and phones were put in the room without anything to connect to, making them useless, which the staff acknowledged was normal. The taps leaked water and even when we notified the staff no effort to fix them was made. There was no hot water in the room. Sheets were stained with chocolate when we arrived, towels had blood stains on them. The nightclubs across the street blare music from 8pm well past 4am. (Though not the fault of the hotel, is something to take into account if you are a light sleeper)

room and pool area

the elevator was broken and. holding súper hot

Nice views over the bay and large rooms with balconies.

Hotel very dated, air con not jerking very well and across the street loud clubs in night.

Everything was near by.

elevators didn’t work on my floor, I couldn’t turn off the AC

Hotel location is very good. It is in front of the best part of Condesa beach. View from the room was spectacular. Try to take room with one big king bed on hight floor. These rooms are front ocean view rooms and have the best views possible.

Hotel is very old and everything is looking bad. Bathroom is terrible. Cleaning is terrible. Hairs of previous guests and dust is everywhere. Hot water sometimes works other times not. Internet sometimes works other times not. Anyway I can recommend that hotel just because of the location and room view.

The room and the view were very nice. Bed was very firm, great hot water and water pressure. Loud music across the street untill 2 am.

The view of the ocean.

Need a bigger tv.

location is amazing, Amazon view.

It smells bad, the parking lot is horrible.

old furniture

location

Customer service was great, the food on the restaurant was delicious and it was a cheap hotel

The beds were not comfortable at all and also we had to pay a deposit for the AC controller which I didn’t like because on my parents room it was already included and it was the same kind of room

Great location and an amazing internet connection!

We had a great view but a noisy one. The main avenue is quite loud at night and it’s difficult to rest.