We get good responsive action when we needed the flower and front garden cut. back garden need cutting, insect started entering the house, shower curtain need to be fixed but response, we mop water everyday after shower. We stayed over 3 weeks no cleaner to clean and we paid for cleaning each time we extend our stay. We will go else where so that the house can be cleaned when we leave instead of extending it and remain in the unkept environment. We stayed that long because of nearness to home and office. Generally the owner need to tidy up.