Tru By Hilton Ashburn One Loudoun, Va
About this hotel
Situated within 44 km of Air Force Memorial and 45 km of US Marine Corps War Memorial, Tru By Hilton Ashburn One Loudoun, Va features rooms in Ashburn. This 3-star hotel offers free shuttle service and a 24-hour front desk.
Amenities
Pool
Air conditioner
Smoking allowed
Parking
TV
Wheelchair accessible
Gym / Fitness Center
Map of Ashburn, VA
Hotel in Ashburn, VA
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Air conditioner, Parking and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
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Reviews
4.2/5.0
Excellent(204 Reviews)
100% verified reviews
1.0
Some of the staff especially in the night shift was very unprofessional. None of the FOB keys worked in the side entrance or the gym or pool.
10.0
It was clean and I had a good time, Miss. Julie the front desk attendant was the best so helpful and out going
I wish the had an electric car charging port would’ve made it easier to find a place to charge my electric car
6.0
I love the amenities that this hotel offers - always clean. I do wish they would offer a bit more for the breakfast they offer - but it is “free” so can’t complain too much.
The walls are very thin - I was woken up by other guests in the hallways as well as cleaning staff that I could hear working on rooms near me.
10.0
Beautiful and peaceful
10.0
Really liked walking around the One Loudon shops and the VA Irishfest was so close. Great breakfast also
10.0
I found the rooms to be clean, modern, and stylish. There were several pillow options and the bed was comfortable, if not a bit firm for my taste. The shower had decent water pressure and shower-head settings. The hot breakfast included eggs and a meat, which is ideal for my Keto diet, but seems pretty standard for this level of property. The desk was a bit small, but sufficient for a short working session. The adjustable height office chair was comfortable.
Unfortunately, the Wi-Fi was challenging to get on. It asked me to provide my name, address, etc. with no option to sign in to my honors account until after it checked and saw that the email was already associated with an honors account, essentially wasting my time. It then went right to an upsell to premium internet, something that I thought I get as an honors member, but again there was no login option. I went ahead and paid for it just because I was in a hurry and was getting irritated. Furthermore, I had to do that for each of my 3 devices: a PC, phone, and VR headset (used for working environment, not gaming). And then, I needed to do it all again the next morning. Finally, once I was on, I found a fair amount of lag using video even though I was paying for premium. Overall, a poor Wi-Fi experience. Probably ok for free internet, but this should be much easier and better for honors members or for those paying for premium.
8.0
Breakfast is standard American.
The location is 10/10 ..everything you need is in walking distance
The staff are very helpful
The rooms if were bigger for the price would have been great
5.0
De kamers zijn heel gehorig. Ik heb de wekker van de buren links gehoord, rechts gooiden met de deuren en boven mij was er veel herrie midden in de nacht. Verder maakt de airco unit ook erg veel geluid op de kamer zelf. We hebben deze nacht weinig geslapen.
10.0
I liked the continental breakfast. the lobby area with the pool table and games. It was a great place to relax. The rooms were nicely decorated and comfortable. I loved the black out shades, added bonus for sure. The pool area was ok but felt dated, it would've been better if it was an outside pool or had direct access to outside so you could take a dip and layout in the sun. Pocket doors would be great 👍🏾.
I didn't like that the pool was cold. they should renovate the pool area, give it a total makeover. Add pocket doors that open up to the outside lounge area. Heat the pool for comfort. I think a bar should be added in the lobby area, jist a daily pop-up bar that offers wine and beer with snacks. It could be something that takes place daily btw 2pm to 4pm or 4pm to 6pm. This would engage the guest more and definitely evaluate the Tru Hilton experience.
8.0
The information provided by staff about breakfast hours were vague and caused us to miss breakfast on Monday morning. However, the staff did make extra effort to provide food for us, after 9AM.
The pool was small and always full of rowdy loud teenagers. It was so bad, that even my young son decline to use the pool out of disgust and discomfort. We also asked twice for our room to be refreshed after a few days, but this was not done, until the following day, after I asked a third time.
The cleaning staff turned on the room waking alarm for 6AM, without us asking for this. They did it again after refreshing the room. This caused us to be shocked awake after a long flight and jet lag. We were not business travelers, did not need an alarm, and were not asked whether we wanted it turned on. I took multiple attempts to finally get it turned off. Ruined sleep.
10.0
Everything is good and we enjoyed our stay.
N/A
7.0
Location was fabulous- close to shops and restaurants.
Breakfast was disappointing. Very average. For a hotel that caters to Gen Z and the environment in their philosophy and decor- get a push button expressio/cappuccino machine for the lobby/breakfast area and do away with all the plastic half and half cream and butter packets. Also start breakfast at 6:00 instead if 7:00. Also let your customers know during checking there is no housekeeping service unless requested.
6.0
Clean just pretty loud
There was too much noise
4.0
It’s a good family hotel. Minimal but functional amenities.
When we arrived we were headed to a family function and the hotels power was out - so check in was slower than normal and we couldn’t use things like the hair dryer. The AC was labouring to begin with and when the power went out again in the morning the room got stuffy - and windows don’t open.
6.0
Location was exceptional. lobby lounge area, outdoor patio area also exceptional.
And your staff was excellent.
Keys took 3 visits to reception before we were able to access our room, and someone had to come up with a master key & get us new keys.
On the second evening (Saturday), the toilet would not flush. It could not be fixed as there was no maintenance staff. (?) Mason, the wonderful person at the reception desk, offered us a new room. But the thought of having our teenage daughter pack up and move the two weeks worth of items she had unpacked around our room - plus my things, and my husband’s things - we could not do it.
Mason felt terrible, he was able to find a plunger and kindly insisted he try to fix our toilet himself. It didn’t work, but we greatly appreciated his efforts.
10.0
great breakfast, the room is very clean, near to the restaurant.
10.0
everything
nothing
10.0
This hotel is beautiful! So many guest areas to sit for breakfast. Staff was super friendly and helpful. The room was really nice. Love that the toiletries are full size and smell really nice! Close to shopping and so much else!
10.0
cozy
Lots of rooms were available and we were paired next to a family that had loud kids at 10 o’clock at night.
10.0
Great location, clean, and kid friendly.
n/a
FAQs
How much does this hotel cost compared to others in Ashburn?
The average price for a rental in Ashburn is R 2,947 per night. This rental is R 1,639 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Tru By Hilton Ashburn One Loudoun, Va. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Tru By Hilton Ashburn One Loudoun, Va. Enjoy the water!
Is Tru By Hilton Ashburn One Loudoun, Va pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Tru By Hilton Ashburn One Loudoun, Va?
We found 7 amenities for this rental. This includes pool, air conditioner, smoking allowed, parking, and tv.
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