All the kitchen equipment was dirty, had to rewash everything before using. The sheets were stained and the mattress protector that were just left on top of the wardrobe had big urine stains on them. The floors weren’t clean. Also not enough toiletries or toilet rolls let for the duration of our stay. As a property let manager myself I was very disappointed.

Wonderful space, clean and comfortable with great amenities on-site.

Plenty of space

Not enough crockery or teaspoons Washing machine gives off a gassy smell Main TV can only be used via phone apps

Great location, shops in the complex for small purchases and other stores 10 minutes away driving

Fire safety not in place and overdue since last year, Fire smoke alarms to be replaced since 2018 Furniture falling apart Furniture damaged Cleaning not high standard as we found pieces of clothing from previous guests in the draw 10 light bulbs not working Not luxury standard as per name Spa access is shared withe people that live locally and might be full so you might not be able to use it Lack of communication between spa centre and Queenwood (company managing the booking) Radiators full of rust

the property is clean and spacious. very easy!

space and clean! location to pool! parking!