Spacious apartment , brightl

The bathtub was clogged and when we informed the person responsible, he just told as it’s Sunday and it would be better if we have called him the day before. I responded how can we call you the day before since the clogging occurred today. This resulted into not being able to take a bath for two days. Things happen and the basic concept of providing paid accommodation includes things like a comfortable bed, a functioning bathroom with hot water and the direct presence in case something happens . This place failed in all three.