The humps on the road outside the hotel need to be painted. Terrible for cars whenever we entering and leaving the hotel.

Not worth for money 😅

Room smells unpleasant.

Place is old and poorly maintained. Service is sub par. Amenities is worse than a 3 star hotel. No bottled shower gel. Small bottle of mineral water cost 5RM per bottle. You will need to go out to buy your own drinking water if you dont want to pay super overpriced drinking water.

The scenery at the hotel is very nice, more like a resort and not suitable for a business trip. Staff is not well trained, my room had many many problems! This is definitely NOT a 5 star hotel unless you room is in the club house. No air con in the lobby... my room had spider webs, terrible smell, moved me to a new room but air con not controllable and temp was so cold I couldn't sleep... hotel technician couldn't solve the problem, door lock was malfunctioning and I stayed half an hour until it was fixed... no apology from hotel not even a gesture of offering something to drink while they solve the problem. Toilet seat looks old and always dirty... very poor bathroom amenities... NOT a 5 start hotel for sure. I requested that I get upgraded especially that I have an Expedia VIP reservation... promised to do so and it never happened and hotel did not even reach out to me to explain why!! Overall VERY VERY disappointing, not worth the money... you are not close to anything if you need to buy a quick snack or something to drink. Not the place for a business trip for sure.

Rooms were shabby. Surroundings great. Service from reception poor. Said they wouldnt issue a receipt because i booked through Hotels.com. quality of cocktails in the bar poor. Not a great hotel.

Rooms were shabby. Surroundings great. Service from reception poor. Said they wouldnt issue a receipt because i booked through Hotels.com. quality of cocktails in the bar poor. Not a great hotel.

It is a super average hotel, doesn't represent any 5 star qualities. Don't be fooled by the photos. There is an abandon counter in the swimming pool, almost decaying pool bridge (safety concering). Room corridors filled with dust and litter, out of service lift, stained coffee mugs, basic amenities like disposable slippers weren't provided too, insipid breakfast, pool attendant missing from sight. The list goes on. Not worth a dime! Totally disappointed.

It is a super average hotel, doesn't represent any 5 star qualities. Don't be fooled by the photos. There is an abandon counter in the swimming pool, almost decaying pool bridge (safety concering). Room corridors filled with dust and litter, out of service lift, stained coffee mugs, basic amenities like disposable slippers weren't provided too, insipid breakfast, pool attendant missing from sight. The list goes on.Not worth a dime! Totally disappointed.

Honestly one of the best hotels that I've stayed in Klang Valley. Its has such a serene environment. The Club rooms are exquisite and definitely a perfect choice for business travelers or couples who would like a little escape from the hustle and bustle of the city, but still stay in the city itself! Will definitely return here very soon.

Honestly one of the best hotels that I've stayed in Klang Valley. Its has such a serene environment. The Club rooms are exquisite and definitely a perfect choice for business travelers or couples who would like a little escape from the hustle and bustle of the city, but still stay in the city itself! Will definitely return here very soon.

Booked 3 king-size bed room but was given twin bed rooms instead.

rooms are just a bit tired but the amenities and grounds are great. Staff was a bit slow at check in.

I expected so much more from a five star rated hotel. I had to get my room changed once due to dust and cleanliness issues. Even the upgraded room change is also not that much better and the amenities are in serious need for upgrading, much room for improvement needed if this hotel is to retain their five star rating.

Nice hotel , renovated , friendly staff, many restaurants, around 50-70 myr via grab to the city , Nice to relax, good breakfast and fair price for food and drinks .

A bit dusty. The breakfast not much choices. Anyway, got a complimentary upgrade to executive room and lower rstes for extra breakfast. Cafes only served buffet oj sat afternoon and not much ala carte /light food selections. Not much attractions in the evening. No digital tv for channels.

A bit dusty. The breakfast not much choices. Anyway, got a complimentary upgrade to executive room and lower rstes for extra breakfast. Cafes only served buffet oj sat afternoon and not much ala carte /light food selections. Not much attractions in the evening. No digital tv for channels.

Although room appears slightly outdated, generally it's okay. Breakfast was normal with limited variety although staff were friendly. Saujana is far from KLIA and hotel is out of the way although they have shuttle service to nearby CITTA mall and a few other drop off points but CITTA is a small mall, has nothing much there. It will be helpful if hotel increases frequency to Sunway Pyramid instead and to provide pick up service at least once or twice.

Although room appears slightly outdated, generally its okay. Breakfast was normal with limited variety although staff were friendly. Saujana is far from KLIA and hotel is out of the way although they have shuttle service to nearby CITTA mall and a few other drop off points but CITTA is a small mall, has nothing much there. It will be helpful if hotel increases frequency to Sunway Pyramid instead and to provide pick up service at least once or twice.

An oasis in a very busy part of Klang Valley is always very refreshing

Quiet and pleasant scenery; Room is carpeted and seems perpetually 'wet' - maybe due to minimum fresh air circulation and past few days of rain did not help?

Quiet and pleasant scenery;Room is carpeted and seems perpetually wet - maybe due to minimum fresh air circulation and past few days of rain did not help?

Hotel was not accomating to us as I booked 4 room for 2 nights. I had an engagement reception that was held in your hotel the following day. Bathroom smelt of urine. Around the bathtub there was ring around that looked stained and was not cleaned properly. For a 5 star hotel, it was despicable. The other guest room had live roaches and a dead lizard on the curtain. The roaches were seen by your staff when they cane into the room at about 1.00am...sorry, gate to complain but management needs to know about this.

Hotel was not accomating to us as I booked 4 room for 2 nights. I had an engagement reception that was held in your hotel the following day. Bathroom smelt of urine. Around the bathtub there was ring around that looked stained and was not cleaned properly. For a 5 star hotel, it was despicable. The other guest room had live roaches and a dead lizard on the curtain. The roaches were seen by your staff when they cane into the room at about 1.00am...sorry, gate to complain but management needs to know about this.

Have been staying in Saujana everytime we are in KL. A comfy stay with good breakfast

Very impressive stay. Very good and comfy.

Great stay

We chose this for the location as it suited us this trip. There’s a great golf course which can be accessed so that was a highlight. It was not too busy and we got an upgrade which was very appreciated. The breakfast buffet is especially good. Service and staff on the whole good, though some waiting staff were fairly expressionless.Reception friendly and luggage storage facilities very good.

Service was excellent! The staff were friendly and accommodating and helped me to coordinate to plan a birthday surprise cake delivery for my fiance. They assisted to ensure delivery was on time and waited outside our door for exactly 12am to press the doorbell! They even provided candles and wrote a birthday message on the plate. The room was clean and comfortable, however as I have quite sensitive skin the bedsheet for the first night was a little itchy. On the 2nd day they changed the bedsheet and it felt clean and comfortable. The spa was an enjoyable experience but a little over priced. There were excellent gym and swimming pool facilities and we were a little sad as we didn't have time to use them.

Service was excellent! The staff were friendly and accommodating and helped me to coordinate to plan a birthday surprise cake delivery for my fiance. They assisted to ensure delivery was on time and waited outside our door for exactly 12am to press the doorbell! They even provided candles and wrote a birthday message on the plate. The room was clean and comfortable, however as I have quite sensitive skin the bedsheet for the first night was a little itchy. On the 2nd day they changed the bedsheet and it felt clean and comfortable. The spa was an enjoyable experience but a little over priced. There were excellent gym and swimming pool facilities and we were a little sad as we didn't have time to use them.

Peaceful quiet which is I like most

Overall experience was good with friendly helpful staff with exception of 1 F&B staff at breakfast. Italian food at Senja was great. Property is very private and exclusive which i enjoyed... will recommend to friends!