The Cardiff Hotel & Spa
About this resort
Nestled in Runaway Bay, this attractive resort for R 2,162 per night is a fantastic choice for your next break. Beach resort with a business center and a bar/lounge Hop on The Cardiff Hotel & Spa's free shuttle to the beach or pamper yourself at the resort's full-service spa. The Cardiff Hotel & Spa offers 56 accommodations with iPod docking stations and safes. Rooms open to furnished balconies. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Runaway Bay resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the resort include an outdoor pool and a fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Gym / Fitness Center
Garden
Map of Runaway Bay
Reviews
4.0/5.0
Good(204 Reviews)
5.0
This was my third time staying at the Cardiff Hotel. It is very clean and comfortable. The atmosphere is peaceful and pleasant. The staff are always willing to help.
My room had a balcony with chairs where I sat and enjoyed the beautiful view of trees and the ocean. The hotel grounds are well kept with lots of plants and fruit trees. Meals are served outside with the beautiful view. I had the breakfast plan. There was a variety to choose from each day. Breakfast was delicious. I chose traditional Jamaican menu items.
During this stay, I used the hotel shuttle to go to the hotel's nearby private beach and I also had a wonderful massage in the spa. I stayed at the hotel for six nights and enjoyed each day.
8.0
Property is dated, however the entire staff are very professional and friendly.
6.0
I would consider this a good place that is priced reasonably well. The staff was very friendly and helpful
8.0
General staff was friendly, however, the housekeeping service was very poor
8.0
Great staff ..even the ones in training were nice, friendly, attentive
3.0
. Warm hospitality and service. Staff members were very caring and attentive.
6.0
We stayed 1 night. The room was very clean and the staff was polite. Our room was over looking the road so we could hear a dog barking most of the night and cars passing. Also the food was not the best.
10.0
Beautiful
10.0
It was ok
5.0
The food was AMAZING!!! The room was super clean and neat. Friendly staff. I felt very safe and i slept in peace
4.0
Very nice property with view of ocean
5.0
Overall it was a nice place. Peaceful & quiet. Clean property & site. We really enjoyed the calm & quietness of the property.
4.0
Staff went above and beyond to offer the best service. Very helpful,pleasant and gracious staff.
5.0
The staff are very hospitable and friendly. They definitely take care of their guests. The bartender at the pool (Benjamin) is a delight and he has a great rapport with staff and guests.
2.0
First off, updating is necessary, both online and facilities, but staff and chef at the restaurant are great! Cardiff Hall has small, uncomfortable beds, with dogs barking all night long. Facilities have not been updated to accommodate for the disabled, as there are stairs and steps all over. Pool is decent, but too close to the main entrance. Management staff lacks customer service skills.
3.0
Decent Stay, Food Is Good. No Safes In Any Room. Quiet Area. In-room refrigerator restocked every other day.
5.0
Dinner and breakfast was great
5.0
Employees very friendly and professional.
4.0
July 2023 - Sonya
I really liked the Cardiff. Staff was pleasant. The service was good. Like to see all the young people employed. Talk about the food- amazing!!! Authentic Jamaican food.. fried dumpling . Ackee & salt fish, green bananas, liver, . I would definitely stay again and recommend the Cardiff to friends
5.0
Cleanliness hospitality and food
4.0
The best thing about this hotel is the staff. All are super friendly and helpful. Front desk, restaurant, cleaners, all great. If you are looking for a bustling resort packed with tourists and entertainment, this is not the place. It was quiet and peaceful.
Spa service, massage and facial were great. Nice gym, although a bit of pain to request opening every time you want to use.
Only drawback, they were renovating a part of the hotel so room was close to street side. A dog, maybe next door, barked several hours every night. I am a light sleeper so very disruptive.
4.0
The surroundings was very peaceful, and the breakfast was very good. I like the view of the city and the rooms are very spacious. However, I didn’t like that they were insects crawling about in the rooms. I don’t like that the security keeps asking me for my name and room number while clearly they should be better organized to retrieve this information
10.0
The hotel grounds are beautiful, quiet, calm, and relaxing.
The spa treatments were soothing. The food was delicious and beautifully presented. The staff was friendly and helpful. The room was comfortable.
Overall, my stay was peaceful.
4.0
Nice clean and quite
The spa was great my massage and body scrub by Megan.But my nail technician was horrible
3.0
While the staff were friendly and did their best to make our stay comfortable, I would not return.
Most amenities were not functioning or fully functional. Our bathroom had a major leak, the power outlets were loose causing devices to short etc. We ended getting a room change but it was filled with bugs.
The food is okay and price is cheap compared to other hotels or same price range, wait staff were pleasant.
One of my travel companions ID was left on the scanner during check-in and when staff found it, it did not occur to them to check their files and contact the guest. He had to drive 1.5 hrs each way to retrieve the ID when we realised it was missing.
5.0
Friendly staff an loved the fresh Jamaican food this place needs a updated look but I would still pick this hotel over the RIU all inclusive hotel.
5.0
Service was fast, checking in and out was easy, the Staff was very friendly and Polite. My stay was very enjoyable 😉
5.0
Hidden gem, property well maintained
4.0
The staffs were so nice … The property was super clean and I just felt comfortable.
4.0
Most staff were courteous and helpful, the dining orders could be quite slow in arriving.
Lovely quaint place.
Really nice young folks getting into hospitality service.
5.0
The overall stay was amazing brought back so many memories, the food was amazing as well. I will definitely be going back!
5.0
Good service
5.0
I was impressed and pleased with the overall service. The front desk personnel’s were pleasant,receptive , polite and helpful. The room was very clean.The food was great the presentation and service alike.My only concern was transportation. When I booked via Expedia it stated that shuttle would be provided but I couldn’t get through to the hotel for confirmation so I had to take a taxi from the airport to the hotel . The hotelier did apologize for same.Guest service rep / Allano was exceptionally helpful and polite.This hotel is a hidden gem off the main road sitting on a hill with great view of the ocean.
4.0
There was no music band
The eating area is too small outside,no wash cloth in unit, front desk service was good
5.0
Love the concept of training the youth did not like the parking the backing in policy should go
3.0
My stay was amazing and safe 😊
3.0
Alano at the front desk was very helpful and pleasant to work with. The restaurant staff was very nice, helpful, and hard working. Food was very good. Would definitely come back.
5.0
Great location and friendly staff
3.0
Check in was quick, clean and tidy room overlooking the sea. Room cleaned with fresh towels every day. Overall great service.
2.0
This property is not very busy or large. Dinner is over at 9:30 and seems the bar closes very shortly after. The training staff is very good, they work hard and you can tell some of them are going to be really good one day.
FAQs
How much does this resort cost compared to others in Runaway Bay?
The average price for a rental in Runaway Bay is R 2,361 per night. This rental is R 199 less expensive than the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at The Cardiff Hotel & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at The Cardiff Hotel & Spa. Enjoy the water!
Is The Cardiff Hotel & Spa pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Cardiff Hotel & Spa?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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