The Gateway Hotel Pasumalai Madurai
About this hotel
Upscale hotel with full-service spa and fitness center A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. The Gateway Hotel Pasumalai Madurai offers 50 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Madurai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Recreational amenities at the hotel include an outdoor pool and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
TV
Gym / Fitness Center
Garden
Map of Madurai
Hotel in Madurai
Reasons to book
Includes essentialsGarden, Pool, Kitchen / Kitchenette and more
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Reviews
4.4/5.0
Excellent(188 Reviews)
4.0
The over all property was very good. Big sized room. Lovely location, beautiful surroundings. Lots and lots of peacocks offering a wonderful sight as well as lots of photo taking opportunities.
However, the bathroom and its fittings were outdated and badly need renovation.
10.0
Everything was excellent. Vellamma and all the staff took great care of our comfort while we stayed at the hotel. Thank you all.
3.0
This is a luxury destination for a colonial era. We were fortunate enough to stay in the main house, which was simply sublime. I would not hesitate to stay here again. We did not want to leave
3.0
We had a great stay here. The location on the hill is wonderful great views to the temples. The staff were extremely welcoming and helpful. Our room was clean and very well supplied. My only critique....need new tips on the snooker que!! Otherwise a great hotel
10.0
Perfect place of peace away from the noise and dust of Madurai, yet close enough to access everything in town. Great views of the town from the hotel alongside a diversity of birds, trees and natural life. Staff are the best at all levels. We loved all of it.
4.0
Staff and the food. The place is serene
3.0
Property is very beautiful and peaceful but rooms are not great very spacious room but not clean bathrooms need renovation.
I will not recommend this hotel for elderly people who can’t use stairs because lots of claiming
My best impression is all the staffs very pleasant and courteous.
Especially Mr. Pandian one of the excellent person who helped us lot my special thanks to him.
I will give 5 stars to staffs but management needs to take care of this property.
Also please make sure when you hire employees they must speak Tamil
In Madurai employees don’t know Tamil? 🤔
5.0
Very good service
5.0
Very nice place to stay.
3.0
Rooms are spacious and clean, hotel surroundings are amazing and services is top ! Always a pleasure to come to this hotel.
Restaurant offer wide range of delicious meals.
3.0
As always a memorable stay made possible by a professional team headed by a GM who leaves no stone unturned to ensure that each guest feels like he is returning home. The renovations that are taking shape are changing the character of the hotel by modernising it but retaining the heritage aspect of the property.
2.0
Peaceful resort like atmosphere. But room service staff do not understand English and fail to deliver your food order. 👎
4.0
The hotel sits atop
5.0
Lovely old colonial style property on the top of a hill with sweeping views of the surrounding area. Very comfortable and clean rooms, nice pool area, large well-kept grounds with tame peacocks everywhere. The one restaurant serves great food with very attentive and friendly staff. They did fail to meet me at the airport, despite written conformation, but they don't lose a star as everything else about the hotel is so delightful. Note that it is on a hill with lots of steps, but I'm 70 and had no difficulties.
5.0
Fabulous hotel! Will definitely return!
3.0
I think this is the third time we have stayed in this hotel. Nothing seems to have improved since the first time. The rooms are bare and spartan and need renovation. While I agree that it is a heritage property, the facilities and decor inside the rooms could be improved a lot.
5.0
Vinodh and Arul were exceptional in providing services to us Highly recommend staying here lovely place with nice views
2.0
Staff very helpful would advise on meals and you could ask for meals not on menu.
Bitten to death by mosquitoes!!!
Hotel reception very nice but rooms are a little tired. We were upgraded to a spacious room and were told that it had recently been renovated. New curtains but floor covering had holes in it!!!.
2.0
Staff very helpful would advise on meals and you could ask for meals not on menu.Bitten to death by mosquitoes!!!Hotel reception very nice but rooms are a little tired. We were upgraded to a spacious room and were told that it had recently been renovated. New curtains but floor covering had holes in it!!!.
5.0
Very beautiful serene property. Full of natural beauty. Amazing and very helpful staff. Enjoyed the company of beautiful 100s of peacocks.
The property is little dated. Couple of minor maintenance issue due to age of the property. The only con is the property is a little bit secluded so you would need a vehicle to go into the town and is not walkable, but the front desk was very helpful in arranging a cab if you need it.
2.5
We could not have had a better stay. Every staff member was attentive, friendly, efficient. I will make particular mention of Mr. Pandyan at the front desk, who assisted us with travel arrangements, but there were also numerous restaurant staff members who were so natural and welcoming. The food was also excellent and the room very comfortable. I cannot recommend the Pasumalai highly enough.
3.0
We could not have had a better stay. Every staff member was attentive, friendly, efficient. I will make particular mention of Mr. Pandyan at the front desk, who assisted us with travel arrangements, but there were also numerous restaurant staff members who were so natural and welcoming. The food was also excellent and the room very comfortable. I cannot recommend the Pasumalai highly enough.
4.0
Very relax and quite location from the city. Service very good, especially Subash.
5.0
This hotel is an oasis- it's so beautiful and the staff were helpful, friendly, and so thoughtful. The property felt safe and it was like being taken to another calm world.
5.0
Stately premises. The hotel is a calm and relaxing oasis amidst the hustle and bustle of Madurai traffic. Service was consistently polite, efficient and professional. Breakfast spread was extensive and tasty. All in all a very delightful experience.
5.0
Stately premises. The hotel is a calm and relaxing oasis amidst the hustle and bustle of Madurai traffic. Service was consistently polite, efficient and professional. Breakfast spread was extensive and tasty. All in all a very delightful experience.
2.0
Awesome location with numerous trees and greenery. A few peacocks were in the property and several birds too. In short a grest break in a forest within the city.
2.0
Awesome location with numerous trees and greenery. A few peacocks were in the property and several birds too. In short a grest break in a forest within the city.
5.0
excellent front desk staff and very humble
5.0
excellent front desk staff and very humble
2.5
Fantastic location and friendly staff.
3.0
Fantastic location and friendly staff.
2.5
Hospitality that others should learn from. Despite the pandemic the hotel is still the perfect haven to find solace in and once you enter the promises of this oasis of peace everything works and falls in place. The rooms are welcoming, the facilities impeccable and the food on offer delectable. The GM if the hotel of probably the most hands on GM in any hotel. Tajness is not a slogan here but a way of life.
5.0
Hospitality that others should learn from. Despite the pandemic the hotel is still the perfect haven to find solace in and once you enter the promises of this oasis of peace everything works and falls in place. The rooms are welcoming, the facilities impeccable and the food on offer delectable. The GM if the hotel of probably the most hands on GM in any hotel. Tajness is not a slogan here but a way of life.
2.5
The one and only place to stay at Madurai
2.0
Rooms were old. However the location is excellent and the food was good.
I was told that the rooms are being refreshed.
2.0
Rooms were old. However the location is excellent and the food was good.I was told that the rooms are being refreshed.
2.5
Best place to stay in Madurai!!!
4.0
Room was very spacious clean but it had smell of mold it was on the furniture property is otherwise nice but furniture should be replaced
4.0
Room was very spacious clean but it had smell of mold it was on the furniture property is otherwise nice but furniture should be replaced
FAQs
How much does this hotel cost compared to others in Madurai?
The average price for a rental in Madurai is R 718 per night. This rental is R 719 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Gateway Hotel Pasumalai Madurai. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Gateway Hotel Pasumalai Madurai. Enjoy the water!
Is The Gateway Hotel Pasumalai Madurai pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Gateway Hotel Pasumalai Madurai?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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