We came for a long weekend ,everything in the hotel was as we wished it to be.

The room was more than ample, clean and very comfortable. Tea/Coffee was available 24hrs, even some biscuits too! The bathroom was spacious and the only comment (which I did make to reception) was to question why my soap bar was changed everyday (hence my "negative" score re. ec0-friendly) even if I had only used it once or twice the day before. I did not eat in the restaurant but did enjoy a bar snack. Breakfast the first day was "ordered" as opposed to buffet the other days I stayed. I arrived for breakfast in the Market Room at 0830 and I noticed that that the buffet was withdrawn at 0850 except my last morning when it was 0905. The choice was "typical" although I would encourage staff to clean around the floor of the table before seating the next guest as I found that where I sat was messy with crumbs from the previous guest(s). All that said, I would recommend the Crown and Mitre for a short stay. It's location overlooking the square and its proximity to the train station makes it a very convenient option to stay in Carlisle. Pricing is within most budgets with club and other rooms costing slightly more. The bed in my room was very comfortable and the lighting was more than adequate. Black out curtains guarantee a long night's sleep. There is a small lift available too. With my "eco-friendly" observation, I would still give Crown and Mitre a 9 out of 10.

Hotel is so handy when we go to Carlisle always book the crown and mitre good value for money

Nice stay for a single night, clean, convenient, lovely staff.

The bed was very old and poor quality, so my sleep was not very comfortable. The building is very old, which is part of its character, but it means the facilities in the bathroom in particular are hugely outdated. Most of the features were covered in rust. It was clean, but not the best. Also, because the building is old the windows are very thin and it was a bit noisy, and the curtains were falling off the rail. Some of the staff could have been better with their customer service. When checking in I was not advised that i would have to put a card on my account if i wanted to use room service. So when i called down to order food, i was told i couldn't. The person i spoke to was not very communicative, not very helpful and did not seem particularly interested in resolving any issues. The staff at breakfast were good though.

Beautiful art deco hotel Bar furniture shabby and uncomfortable Would benefit from renovations and update

Great price and great location. Staff vertigo friendly.

Nice hotel although room decor is dated.

We had a lovely stay. Very good location in the centre. Our room was fine. We were in the roof space but it was adequate and the bathroom was a reasonable size. They are updating the property but hadn’t done the room we stayed in. Breakfast was nice. It was very busy. In the vending when we got back they served us at the hotel bar even though it had been closed. Overall a great stay.

Was a pleasant stay. Staff friendly. Breakfast lovely. Very close to amenities .

Easy to find right in the city centre

Great central hotel with parking included. Reasonably priced

The main problem i found was the Parking not enough for the size of Hotel . Manger was ok i had to park my car on the road and get up early

Lovely Hotel

Great hotel rubbish wifi

Lovely hotel

Lovely Edwardian hotel ……lovely and warm on the coldest night of the year Everyone was exceptionally friends and efficient Highly recommend

Beautiful hotel needs updating. Chairs in bar need to be thrown out some of them. Bar area too cold to sit and relax. Art deco windows and staircase along with dining room provide beautiful focal points.

An absolute beautiful hotel. We were travelling through on our way to Scotland and just stayed the night. Staff were fab, cleans were big, clean and well equipped. Situated in the centre of the city for ase of shopping. Had dinner and food was very well priced and good portions. Breakfast was amazing

Really nice night at the Crown & Mitre lovely staff, only issue is the car park isnt very big and was full when we arrived, but other car parks very close by so not a massive issue.

Super service location great high class of tradition hotel very pleasant 👏

Great central hotel probably the best in Carlisle

A well kept hotel in the centre of Carlisle close to everything. A grand building with character. A pleasant check-in, clean and comfortable room although the heat leakage out of the windows doesn’t bear thinking about. A bit of draught proofing would soon repay and keep the heating cost down? A good breakfast with plenty of choice was offered. There is a bar and the recently reopened pool was very much appreciated. Certainly a welcoming place to stay in Carlisle. I hope to return.

Comfiest bed I have slept in. It would of been nicer being in the main building rather than the annex.

Fab location right next to christmas market, ( very disappointing hardly any stalls, i read there was 4o chalets, I dont think there was even 10. Plenty shopping and lovely bars and restaurants. Hotel very grand and spacious and not badly priced for food and drinks.

Room was clean Rooms would benefit from a complimentary small bottle of water for the price Bar area quite cold not warm enough to want to stay to enjoy a drink

An excellent hotel with great staff.

Lovely old building with beautiful windows. Window in room rattled quite a lot in the night. But told the staff on reception. Wouldn’t stop me staying there again though.

Excellent.

Our first issue was finding the car park. Yes it is small, but it's gated so very secure. The post code we were given, tried to take us down a pedestrian street. After 25 minutes, 3 circuits of Carlisles one way systems and instructions from the concierge, we finally made it. The parking directions could definitely be more clearer. The Edwardian features are noticeable from the moment you walk through the door. From the sweeping staircase, to the high ceilings, and large fireplaces. Our room was a nice size, more amenities than you need, aside from the pigeon sat on our window ledge, the room was quiet. The buffet breakfast had a nice selection, you are given your own pot of tea, or coffee and as the milk and sugar etc are provided on each table, there isn't very many people wander around, only those topping up their plate. My only complaints are that we booked a king-size room, which had 2 single beds pushed together, except one of the latches was broken and if you sat/ lay in the wrong place on the bed, the beds started to move apart and that's not great when it's 3am. There's a gap between the bed and the wall, which is just the right size to loose your pillows down. Lastly, the room looked very clean, carpet too, until I knealt on the carpet it black jeans and the fluff, dust and human hairs attached to shins of my jeans, it wasn't great at all.

Beautiful Edwardian hotel. Came for a graduation ceremony at the nearby catherdral. Perfect location as many connected events are held at the hotel.

Beautiful Edwardian hotel unspoilt and more or less as originally built.Only the Staffs attire shattered the allusion but that’s not an issue .would definitely return. It was cosy and warm unusual for a very large old building. The evening meal was excellent we did not have breakfast.