Photos from the website are NOT what they are in reality, very deceptive. We booked a double bed room( sleeps 2 ) we were extremely cramped, the mattress was 2 inches thick and very uncomfortable, the blanked given was barely enough to cover 1 person let alone 2 ( we are not big people) the bathroom has NO standing room NONE had to open the door to use the sink, faucet had never been cleaned or polished, it was severely tarnished, broken towel racks, shower was half the size of a phone booth Broken shower head and it pooled up with water so fast it almost overflowed with a 2 minute shower. Walls are paper thin we could hear everything and everyone inside and outside, street noise was very bad all night, we could even hear the receptionist talking, never saw a breakfast area that shows in the photos ,the entrance/ lobby does not look like the pictures shown, no air conditioning which made the room very stuffy. The walls in the room are extremely dirty along with the elevator it was disgusting, looked like it had never been whipped down. The ONLY reason we stayed was because we flown in from the states and had been awake for over 30 hours by the time we were able to get into the room, we were exhausted so we tolerated it for 1 night. NEVER AGAIN. Complete let down for our first stay in London. We ended up getting another room elsewhere for the remainder of our stay. We travel internationally often and this is by far the worst room we have ever had.

Worst hotel I’ve ever stayed in and I’ve travelled far and wide. Electric sockets hanging off the wall. Window lodged open with piece of wood. Room in a disgusting state. I threw the “key” back on the reception and told them to stick it and went somewhere else. Absolutely awful

I thought it was very similar to the pictures shown on their page. When we went there, the room was not cleaned at all, very unhygienic. The surface was filled with dirt, the drawers were not cleaned, hair from the previous occupier were still there. The shower room drainage was not in good working condition, the tv was for only for display. I will not be recommending this place to people. I really did not enjoy my stay there, the value for money was not compensated. The place was rubbish. The room was not cleaned, remains from the previous occupier were still there, if we still have time, we rather transfer to other hotels than stay there.

I was in a room on the top floor, it was hot weather + the room was soooooo hot. The window opened no more than 2 inches. I requested a fan @ reception + I was given one, but advised it would work better if I removed the cage! It worked but I'm sure Health + Safety would have had a nightmare! Bedding + towels changed unnecessarily!

I have NO WORDS….except I have just had to leave at 1.48am as the person in the room next to me for the second night running has been up to all sorts and the noisy is unbearable. Didn’t feel safe and my room….were do I start, holes in wall were wires showing, lots of dust and the ceiling had wet stains all over it. This is NO WAY a 3*

Hotel not kept up. Broken sink, broken fan. No AC. We left and checked into another hotel immediately. Seeking full refund.

Shower was dirty and didn’t work. Only boiling hot water would come out as the thermostat was broken. Bed was uncomfortable - really lumpy and needed a new mattress! Overall terrible hotel.

This was absolutely awful and I want a full refund. There was no hot water in my room, ants everywhere, dirty carpets and bed sheets, dust and extremely poor decor.

The location of the hotel is great, close to Hyde Park and the underground. However, the room was very dirty, the bedsheets were so dirty that I slept with my clothes on, and didn’t want to take a shower in that bathroom because it was really grouse. The guy in the neighbour room was constantly smoking pot, and the smell went all the way into my room. There was no breakfast cafe at the hotel, and the room was not ready by check-in time. For the price, much better options are available in the same area.

Excellent hotel and price. Exceptional staff who were very accommodating

It was quiet, room tiny

For me this listing is effectively false advertising and Expedia should remove this from their offering. the hotel is nothing like in the photo's, rooms and halways are disgusting and the overall state of the hotel is terrible. Obviously they are just trying to maximize profits. Happy to share photos of the terrible state.....

Good location. The hotel itself was old and a bit rundown. The price was pretty reasonable.

No storage facility

The staff was pleasant.

Very tired hotel where things seem passed their best a long time ago. More like a hostel than hotel . Location was its best feature but once inside lacked attention. Rooms small and walls paper thin - expected more for the price.

Very tired hotel where things seem passed their best a long time ago. More like a hostel than hotel . Location was its best feature but once inside lacked attention.Rooms small and walls paper thin - expected more for the price.

Staff are friendly and helpful No kettle in room and previous occupant had smoked in it Allowing for budget price could have been better but still not bad for location Plus side nice staff and elevator Well Located in quiet street and close to subway station

Staff are friendly and helpfulNo kettle in room and previous occupant had smoked in itAllowing for budget price could have been better but still not bad for location Plus side nice staff and elevator WellLocated in quiet street and close to subway station

This is a cheap hotel option couple of blocks away from the Paddington Station. The room I stayed in was tiny but at the price range, it packed great value. The employees are friendly, knowledgeable about London and the surroundings of the hotel. My booking came with an included breakfast. Because I was checking out early, they gave me a packed breakfast, which was great. If you are not planning on sitting in your hotel room more than needed while you are in London, this is a great option.

This is a cheap hotel option couple of blocks away from the Paddington Station. The room I stayed in was tiny but at the price range, it packed great value. The employees are friendly, knowledgeable about London and the surroundings of the hotel. My booking came with an included breakfast. Because I was checking out early, they gave me a packed breakfast, which was great.If you are not planning on sitting in your hotel room more than needed while you are in London, this is a great option.

Exactly as advertised, very basic, cracked window which didn't open but room clean and tidy, no heating but was definitely warm enough.. Sheet straight on mattress and no protector which seems a bit strange.. Quiet enough area not sure if it was me or the bed but I didn't sleep well.. It is what you pay for

Exactly as advertised, very basic, cracked window which didnt open but room clean and tidy, no heating but was definitely warm enough.. Sheet straight on mattress and no protector which seems a bit strange.. Quiet enough area not sure if it was me or the bed but I didnt sleep well.. It is what you pay for

hotel rooms didn’t look anything like the photos, breakfast was cold. tiny toilet are, rooms need updating other than that alright for a bed which is all we needed it for - more pillows to be provided 1 isn’t enough unfortunately

hotel rooms didn’t look anything like the photos, breakfast was cold. tiny toilet are, rooms need updating other than that alright for a bed which is all we needed it for - more pillows to be provided 1 isn’t enough unfortunately

Didn't like that the bathroom was bigger than the bedroom...the tv was tiny and couldn't change the channel, couldn't open the window in the bedroom

Didnt like that the bathroom was bigger than the bedroom...the tv was tiny and couldnt change the channel, couldnt open the window in the bedroom

Clean very good .location cery good.Erery thing good.I recomend this hotel.

Nothing it was way too small and i did nt like it at all

The only good thing about the hotel is the staff... when we arrived the desk guy, Adam welcomed us very well, a truly nice man. The room was small and the shower was broken.

Only stayed 1 night room very small and hot had fan but made so much noise couldn’t use. Could only open window using the tv remote to keep the window up. Staff very nice, breakfast ok.

I didnt care for anything there, except the gentlemen at the front desk on day one and two were nice