Van der Valk Hotel Maastricht
About this hotel
Eco-certified hotel connected to the convention center in Heer with 2 restaurants This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite. Van der Valk Hotel Maastricht offers 190 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. This Maastricht hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center. Children under 15 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Garden
Map of Maastricht
Hotel in Maastricht
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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Reviews
4.3/5.0
Excellent(639 Reviews)
5.0
Spacious comfortable rooms with nice bathrooms. Excellent breakfast and very convenient for the MEC
3.0
The hotel is clean, modern and is equipped with everything needed for a peaceful stay.
5.0
Beautiful hotel with great amenities. Staff were kind and helpful.
5.0
The service, the staff so helpful and friendly and the food was very good. Will stay again.
2.0
Service was hit and miss. It was very busy in the hotel, and it seems Van Der Valk is taking their clients a bit for granted these days. Forgot to clean our room and our calls gor service were ignored/forgotten several times.
5.0
Very kind and helpful staff. Their goal is to serve you in having a very pleasant and nice stay! Breakfast was great!
5.0
Prima hotel, nette service. Zeer gezellige brasserie!
5.0
Good location, nice restaurant & bar.
5.0
Top hotel
2.0
Great place to stay, however on-site food and drink a bit pricey
5.0
Excellent stay, super clean, modern , confortable
4.0
I found it a shame that the pool is so small and so busy. The saunas were fantastic and I love the locker facilities and the safe in the room. The room we got was exactly the one in the pictures so we were very happy! The overall stay was fantastic from the moment we stepped into the hotel. The front desk ladies were so hospitable and spoke English very well and answered all my questions. We would stay happily again! The only minus point would be the cleanliness of our room coffee cups and the coffiemachine which were full of kalk and coffee stains.
4.0
The hotel is very modern and clean. It's very close to downtown.
4.0
The hotel is very modern and clean. It's very close to downtown.
5.0
Property very clean. Staff friendly and professional
5.0
Property very clean. Staff friendly and professional
3.0
As usual high standard at Van der Valk.
Best hotel breakfast in Holland.
3.0
Great hotel with a very impressive breakfast
3.0
Excellent hotel, nicely located next to the highway but still quiet and close to the citycenter.
5.0
Just off motorway
5.0
Just off motorway
2.0
Check in took some time, as just one counter was open. Room was nice, big and clean, just what you expect for the money you have to pay.
Plenty of parking space free of charge available.
2.0
We have waited fir 1:15 minutes for our food. They didnt even ask us if we are okay we jyst waited and waited but they forgot our order.
Its not nice . But then it arrived after 1:15 minutes at least they can say to you a free drinks or something for a long wait.
1.5
We have waited fir 1:15 minutes for our food. They didnt even ask us if we are okay we jyst waited and waited but they forgot our order. Its not nice . But then it arrived after 1:15 minutes at least they can say to you a free drinks or something for a long wait.
2.0
The hotel was very comfortable and the rooms were large and were quite nice. Due to Covid, we needed to schedule use of the pool area. The pool and saunas were a plus to our stay. The gym however was not cleaned regularly so the machines looked dirty and the room was hot. If there was air conditioning it did not work.
Breakfast was excellent and overall the food was good. However, service was not very good and food service was not coordinated. For example, our children's food was served after ours, which is unusual and something we have not really experienced ever.... and that says something because we travel a lot and have lived on a couple of different continents.
Room service messed up our order ("lost" it) and of course those with children can imagine the types of fallout from late dinners due to mistakes in room service. Again, that made for an unpleasant experience.
However despite those gaffes, we would stay here again.
2.0
The hotel was very comfortable and the rooms were large and were quite nice. Due to Covid, we needed to schedule use of the pool area. The pool and saunas were a plus to our stay. The gym however was not cleaned regularly so the machines looked dirty and the room was hot. If there was air conditioning it did not work.Breakfast was excellent and overall the food was good. However, service was not very good and food service was not coordinated. For example, our children's food was served after ours, which is unusual and something we have not really experienced ever.... and that says something because we travel a lot and have lived on a couple of different continents.Room service messed up our order ("lost" it) and of course those with children can imagine the types of fallout from late dinners due to mistakes in room service. Again, that made for an unpleasant experience.However despite those gaffes, we would stay here again.
2.5
Good hotel very conscious about social distancing
2.5
Good hotel very conscious about social distancing
5.0
I WILL FIND OUT NEXT YEAR WHEN WE WILL BE ABLE TO GO TO EUROPE!
4.0
The design of the hotel is a bit kitsch but likeable. The rooms are spacious, the bathrooms are very nice with comfortable baths (in the deluxe room at least). The spa and pool are very nice with views outdoors from the sauna and pool.
On the downside the pillows on the beds are too high (for me). I found another pillow in the cupboard and it was also too high. There are numerous decorative cushions but no selection of sleeping pillows. I had to roll up a towel instead of the high pillow in order to get some comfort.
4.0
The design of the hotel is a bit kitsch but likeable. The rooms are spacious, the bathrooms are very nice with comfortable baths (in the deluxe room at least). The spa and pool are very nice with views outdoors from the sauna and pool.On the downside the pillows on the beds are too high (for me). I found another pillow in the cupboard and it was also too high. There are numerous decorative cushions but no selection of sleeping pillows. I had to roll up a towel instead of the high pillow in order to get some comfort.
3.0
The property is right of the motorway, not really walkable to the city center because of the major roads. The hotel does offer a shuttle into the city, but it only runs during the day. The hotel is currently under renovation. Renovated rooms are nice and clean, but sections under construction are exposed. The hotel bills itself as a spa, but the spa services are very limited. Additionally, the spa area has glass walls that are not fully sealed, and it’s quite noisy. Spa staff was young and generally lacked experience. When large groups were load in the pool or spa areas, no staff addressed this, making my treatments less than relaxing. Additionally, rooms are not quiet. There was A LOT of noise in the hallway through the night. Again, no staff addressed this. One night people were running down one hall knocking on doors and yelling. Rooms over the hotel entrance are loud. I would not recommend this hotel for a peaceful weekend getaway.
2.0
Very nice bedroom with a very good bed and super shower.Only some construction going on in the hotel.Free shuttle service to the city was nice too.
5.0
Clean, functional, stylish, friendly and helpful staff
2.5
Everyone from Reception through to Restaurant and Bar were really nice, Professional and helpful.The only downside was that the builders were in reconstructing a number of rooms, but they were quite. This is absolutely necessary to keep the hotel in great shape.Not all staff had English, but that’s my problem for not having Dutch, not theirs
0.5
Old style hotel with one single redeeming quality: it is in the middle of town. No AC, no parking, noisy, lousy/old bathroom with not enough towels. Street/tourist noise is horrendous and with the windows open (no ac remember) forget about catching some sleep.
2.5
Amazing hotel very helpfull staff great good just loved this hotel
2.5
amazing top class, service second to none I recommend to anyone traveling in this region.
5.0
Excellent facillities, room good size and spotlessly clean. A bit of a walk to the centre (30 mins) is the only downside however the upsides outweigh that. Staff were very friendly and helpful
2.5
I have stayed in this hotel multiple times for business, and I highly recommend it.This hotel offers great features at a very good value, this hotel has it all, you cannot go wrong by staying at Van der Valk Hotel in Maastricht.Free parking, free internet (fast), great indoor pool, good spa and gym, very good restaurant and bar.This hotel offers a free shuttle service for the city center of Maastricht during the weekends only, this hotel is located about 10 minutes away by car from Maastricht’s downtown area.There are restaurants and super markets in the vicinity of the hotel.Overall, once again, a very good stay at this hotel.
FAQs
How much does this hotel cost compared to others in Maastricht?
The average price for a rental in Maastricht is R 1,787 per night. This rental is R 368 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Van der Valk Hotel Maastricht. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Van der Valk Hotel Maastricht. Enjoy the water!
Is Van der Valk Hotel Maastricht pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Van der Valk Hotel Maastricht?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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