Homewood Suites by Hilton-Hartford South-Glastonbury, CT
About this hotel
Comfortable hotel with free breakfast and 24-hour fitness center Along with a 24-hour fitness center, this hotel has a snack bar/deli and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Homewood Suites by Hilton-Hartford South-Glastonbury, CT offers 136 accommodations with safes and coffee/tea makers. 37-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers. This Glastonbury hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
TV
Map of Glastonbury
Hotel in Glastonbury
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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Reviews
4.3/5.0
Excellent(834 Reviews)
5.0
From the time we walked in until we left, the service was great.
3.0
When we arrived they didn’t have my selected room type available (double bed with a couch) so they upgraded us to adjoining rooms both with a single king and couches. One of the rooms still had food in the kitchen sink and the shower was dirty with old soap.
5.0
Upgrades going on- going to be beautiful. No noise or inconvenience. Think our floor was already done. Bed was so comfortable!! Breakfast staff not so friendly.
2.0
They were under construction- not a huge deal to us. We checked in around 4 PM. Upon entering the room, you could tell it had just been cleaned. We had just enough time to drop our stuff off and head out to our event.
We returned to the hotel around 10:45 PM. Where we discovered the toilet in our bathroom didn’t work. I called the front desk. The gentleman who answered said that he didn’t think that they had rooms within the same class that we had booked available to transfer me to. And offered a plunger. I explained that the toilet wasn’t clogged, that it simply wasn’t flushing. He brought a plunger to me anyhow. I brought the plunger back, informed him that the toilet wasn’t working and asked what the solution was, and if they could move us.
I was informed that it was probably an engineering problem, and that was beyond anything he could fix. My response was.” so we’re just praying to g-d that we don’t need a bathroom?”
We ended up going down to the lobby every time we had to use the bathroom.
Following morning, we get up to shower and get ready to leave only to find out that there was no shower gel. Because we were only traveling for one night, we did not pack, toiletries, anticipating that they would be available as they normally are. We used the bar soap that was by the bathroom sink.
227$ for a room with no working toilet is wild. Missing soap is manageable. The response by the staff is unprofessional. I’m still waiting for the trip to be attached to my HH acct
10.0
We came with little kids and enjoyed our stay...too bad it was only for one night. I highly recommend it
8.0
Property is little rundown also under construction, dirty cigarette butts all around the property
6.0
Our room was not clean. Dirty dishes in the cupboard.
10.0
Loved the breakfast and it is included with the room.
4.0
The elevator smelled strongly of weed to the point of nausea after riding up 4 floors.
Missing bedding for pull out couch.
Peeling paint in bathroom
2.0
My original room which was a double queen suite was not cleaned ,towels on floor beds not made. Had to go back to front desk to complain and was given a kize side bed room down the hall,now that room was cleaned thank god.
10.0
Great place to stay. Convenient and comfortable. Lots of dining and shopping nearby.
3.0
Due to short staffing it wasn't possible for the front desk employee to leave her post to deliver an extra pillow and two pillow cases to our room. Also, a "pet friendly"hotel is a nice idea unless you happen to be in the adjoining room listening to a dog bark for two hours because the owners are out somewhere! We just wanted to watch a movie and relax. Not too easy without the extra pillow and the noise next-door. If I hadn't already changed into my pajamas I would have gone down and picked up the pillow myself.
10.0
Very good walking area for dogs
Spacious, attractive rooms with overhead fan
Nicely equipped kitchen
1.0
Shower was dirty and the shower head was moldy. Underneath the kitchen sink was damaged
5.0
Good room condition
3.0
I called the day before & asked if we could get an early check in we had a long drive & wanted to get ready for the wedding in our room before the 2:30pm wedding. We were told no problem. When we arrived the woman at the front desk was rude, not helpful & told us she was letting another group check in early. We like the hotel but staff needs training in customer service.
5.0
Clean and convenient location to restaurants, grocery stores, banks and convenience stores.
4.0
Quiet. Clean rooms, very nice staff.
4.0
Clean room and nice staff
1.0
We booked a 2 queen bed room and were given an ADA suite with 1 bed. My kids are younger so we used the pull out sofa, but the bedding bag was open and not clean. Staff were very fast and friendly to get us more bedding, though they did tell us they searched all over and it was the last available which made us feel like the request was a hardship for them. When I told the desk we had 2 beds reserved (clearly on the reservation) I was told I did not. This could be an issue as it was booked on expedia, but clearly my email showed what was booked.
2.0
Overall, the hotel was good and location was great. Some of the furnishings in the rooms seemed a bit tired. The bed was the most uncomfortable in any hotel I can recall. If the bed was more comfortable I would give this hotel a top rating.
5.0
Nice
8.0
Property location was fairly easy with fabulous restaurant across the street. Good breakfast and fun with basketball. Booked 2 bedroom suite, but given 2 connecting rooms instead as room reserved wasn't ready when we checked in right at 3pm. Staff was wonderful, friendly and helpful, but sticky spots on rug in our suite. Otherwise clean.
5.0
great place to stay nice location!
3.0
Was unable to open the rear entry door with the digital key. I think the issue was with the door itself, not the app. Saw other customers also having issues. Overall room was clean, but the textured wallpaper in the toilet/shower area was stained and in need of replacement.
5.0
Nice staff. Well kept up properly
5.0
Awesome room, well equiped. Will come here again!
5.0
Facility was perfect. I did not like breakfast service and selection
3.0
No housekeeping
5.0
Check in was very quick and easy. All staff was very polite and kind.
2.0
Dated, not clean- especially the bathroom, poor bedding, lackluster breakfast
2.0
Rooms and baths weren’t clean. We asked for towels but the dryer wasn’t working so towels never arrived. Asked for towels the next day and arrived at night time after calling twice. Asked for room service but that never happened and when asked we were told that they are short staffed. Sofa bed was extremely uncomfortable with no linens provided. Linens were given after asking but blanket/comforter didn’t arrive until the next night.
1.0
We got the suite specifically because it had a living area and second sleeping spot. The living area smelled TERRIBLE- a combination of wet dogs and old sneakers. We turned on the fans and went out for dinner, but it didn’t improve. They didn’t have any other rooms and we were exhausted so we went into the sleeping area and kept the other door closed. They also didn’t even leave enough TP to get through the night.
1.0
Totally disappointed with this stay. When we got there to check in the desk clerk told us we had no room that they had overbooked. We reserved a king suite with a full kitchen living room with a pull out bed because there were 3 adults and an 7 year old child. It was 9:30 pm and we had been driving a long distance. They sent us to another hotel in the same town and when we got there and checked in the room had 1 queen sized bed. This was the only room they had available. They sent up a cot but that was all they could do. This was not a suite it was just a simple room and I got charged the same price that the king suite with a full kitchen, living room and
complimentary breakfast. This hotel had a terrible breakfast and we had to pay for this. Beware of booking on expedia because the hotel blamed expedia for this mixup and said they were famous for doing this.
2.0
Can’t believe they charge $10 to park there! Ridiculous. Freezer defrosted at night dripping water all over our food and drinks in frig. Had to throw stuff out. Told the person at checkout and didn’t offer to compensate us
4.0
Front desk staff was very welcoming and helpful.
3.0
They had no housekeeping until the 3rd day. We only stayed two nights... The shower temperature control was not working and they never fixed correctly... The hotel had a funny smell like old cleaning chemicals...
The floor in the buffet area was always sticky...
5.0
This was a very nice, exceptionally quiet for being pet friendly. We had a great free breakfast daily. I would recommend this place to anyone. The only negative was the price. A but more than most people can afford per night
2.0
Unfortunately I had very loud neighbors and could hear them all night every night. It was a family with loud children and a loud TV that they left on.
There were also signs that the rooms hadnt been vacuumed (bathroom floor and near the couch)…
I stay here often. This is the first time I’ve ever had any issues. I still recommend the hotel and will return.
5.0
10/10 service
FAQs
How much does this hotel cost compared to others in Glastonbury?
The average price for a rental in Glastonbury is R 3,684 per night. This rental is R 1,032 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Homewood Suites by Hilton-Hartford South-Glastonbury, CT. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Homewood Suites by Hilton-Hartford South-Glastonbury, CT. Enjoy the water!
Is Homewood Suites by Hilton-Hartford South-Glastonbury, CT pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Homewood Suites by Hilton-Hartford South-Glastonbury, CT?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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