Room not ready at check in, received a call when it was, picked up keys and it still was not cleaned until 1 hour 45 min later. Manager apologized and promised a free night. No ice available. Asked the next day for the room to be tidied up during my absence, returned to nothing being done. Checked out the following morning and was told I’d receive points but could not be quoted how many points

The room was kinda dirty, plastered patches on the wall in the bathroom, stains on the towels and the first room they tried putting us in smelled like mildew. The staff when we checked in seemed put out getting us extra towels and when we asked for a room that didnt smell bad. The bed was very comfortable and the breakfast was good.

Took 22 min to check in. And the room was musty.

Took 22 min to check in. And the room was musty.

Decent room for the price, but had issues. NO lighting (2 small lights on each side of bed and one at the desk) for very large high ceiling room. Too dark to sit on couch and even read. We had house keeping issues. We understood covid policies, no houskeeping and to request if needed, and had no problem asking for towels. On 3rd day of 5 day stay asked for room to be done, towels and garbage were piling up. Room did not get done and we were told we needed to bring garbage to front desk ouselves. Person at front desk was not very friendly about it. Asked again the next day and were told they could not do it unitl the next day (the day we were checking out). When we returned to our room we found all the wastebaskets sitting out and no sheets on the bed with comforter rolled up onthe couch (we thought they weren't doing anything to our room). When we talked to the front desk we were told it would be a little bit because their one housekeeper (who came in at 9) was working her way down from the top floor (we had been out of our room since 7). Location of hotel was convenient to airport and interstate to get around. Day desk person was very friendly, others not so much. Housekeeping situation was totally not acceptable. And lighting situation in the room definitely needs to be addressed. Simple fixes would make it a great room, but for now you get what you pay for...

It smelled like dogs

Everything was nice and clean would definitely recommend to friends for future vacations in the area

Everything was nice and clean would definitely recommend to friends for future vacations in the area

Very nice property, the only thing I would change would be to have the bed on a platform. Our cat enjoyed the room so much she didn’t want to leave and hid under the bed. It took a while to get her out and into her carrier.

The staff was friendly and helpful.

Specifically was looking for hot tub though was not open due to covid was at ajoining hotel and has not been attended to in awhile. Also had a gas grill out front but no propane tank attached. Could have booked something else for cheaper if knew did not have amenities that were looking for.

Property wasn’t clean and very outdated. No plug in for electronics and only partial roll of toilet paper. Internet didn’t work. Room next to noisy gas station. Very old building that needs to be painted and upgraded. Room wasn’t very clean. Very uncharacteristic for a Marriott.

Property wasn’t clean and very outdated. No plug in for electronics and only partial roll of toilet paper. Internet didn’t work. Room next to noisy gas station. Very old building that needs to be painted and upgraded. Room wasn’t very clean. Very uncharacteristic for a Marriott.

There is a little outdoor seating with tables for a balmy night or perhaps morning coffee.

There is a little outdoor seating with tables for a balmy night or perhaps morning coffee.

Very clean, great staff.

Coronavirus negative impact on breakfast. We’ve been guests here for past five years, except for 2020 of course. Sometimes I think that hotels are curtailing services so they make more profit

Supplied poop bags and trashcans for them. Also grass for my dog to poop on. My, my, my.

Excellent access from highway, quiet surroundings. Many shopping opportunities

First room I was placed in was clean but the AC/heat was not working properly and was difficult to turn on. Finally I was able to get the heat working. But I noticed the AC vents were disgustingly filthy. I did not want to use the air like that. The front desk lady, who was nice switched my room. The heating system in this room worked. But after transferring all my things, I realized the room was not actually clean, after careful inspection. I switched a cold room for a dirty one. At this point, I was not going to change rooms again. I got my Lyssol and chlorox wipes and did the best I could. There was a urine spot on the toilet. Debris in the toilet seat. Debris in the chairs in the room. Floor not vacuumed. A brown sticky substance on the side if the chair. Disgusting that a housekeeper would present this as a clean room. I would never recommend this place.

First room I was placed in was clean but the AC/heat was not working properly and was difficult to turn on. Finally I was able to get the heat working. But I noticed the AC vents were disgustingly filthy. I did not want to use the air like that. The front desk lady, who was nice switched my room. The heating system in this room worked. But after transferring all my things, I realized the room was not actually clean, after careful inspection. I switched a cold room for a dirty one. At this point, I was not going to change rooms again. I got my Lyssol and chlorox wipes and did the best I could. There was a urine spot on the toilet. Debris in the toilet seat. Debris in the chairs in the room. Floor not vacuumed. A brown sticky substance on the side if the chair. Disgusting that a housekeeper would present this as a clean room. I would never recommend this place.

Staff was very friendly and professional. The suite was very comfortable and clean

I felt that the overall cleanliness of the room was only ok. I was surprised that they did not provide wrapped disposable cups in the room, as is recommended during COVID. Although the facility is pet friendly they charge a non refundable $50 deposit. Breakfast items were limited and the milk was curdled.

Good place for a quick stop over.

Overnight stay April 2020. Trash not emptied, overflowing. Silverware & cutting board dirty. Carpet not vacuumed. A lot of wall damage in & around the shower/ tub area. Fredericksburg, VA location was great.

Most comfortable beds of any hotel I've stayed at!

Extremely friendly staff. The room was large, clean, and very modern. The breakfast was called continental, but there were hot foods as well. AND the coffee was excellent. I would definitely stay there again.

When we walked into the room, we were met with a musty smell. There had apparently been a major leak in the roof, because the ceiling had a really bad repair job. Then, when we went to get into bed, there were hairs on the sheets! My wife and I were so tired after an 18-hour day that we slept there anyway.

We have 4 legged friends (little ones) and the rooms were excellent!! CLEAN, convenient location, breakfast and Comfortable beds

Very convenient for having early flight, free shuttle to SAV airport. Our flight was too early to get the free breakfast but the friendly staff gave us some muffin/yogurt and apple to go.

It was great!! We loved our stay and we’ll definitely come again

Pet friendly, close to amenities. Airplane noise was an unexpected surprise