The hotel facilities and room is old, should upgrade

What a magical and wonderful staying experience at the Disneyland hotel. Thank you

Bad service

Services are good. Staffs are friendly. However, the washroom is old. It would be better if they renovate it.

The Best buffet I ever had, the room is big and convenient

We had a fantastic stay at the Disneyland Hotel. The staff are very friendly and attentive, hotel is close to the park and there were lots of little details that made this stay extra special. We would not hesitate to stay again

This was our first holiday here. Shuttle bus from hotel to the park works with short 15mins wait each way. Restaurant staff at Walt’s Cafe were accommodating for dinner with our late arrival near closing time & Crystal Chinese were helpful with food allergies. Enchanted Garden buffet had an extensive selection though very expensive. Good size bright lounge foyer area. Poor quality sheets were rough texture to sleep on & room would benefit from a refresh.

Very bad exprience. Too croweded with minimum to no service at all. Really below the expectations and the hypes. Probably would never visit the Hong Kong Disneyland.

It is good but to have cheaper dining, need to travel out.

Kingdom suites double beds on the small side uncomfortable, excellent amenities which included tiny robes and slippers and location to Disneyland resort. Access to the club room food was average they need to swap or rotate food choices more often.

The magical moment for kids

A very pleasant experience staying at the hotel. Service was good, staff was helpful, accommodating and attentive which made the overall experience very enjoyable. Definitely will stay at Hongkong Disneyland Hotel again if visiting Disneyland HongKong.

So expensive for food. Also Hotel very cold - aircon made it uncomfortable and I needed to wear a scarf indoors!

Review could have been excellent had I not suffer from bed bugs bite on the last night. Thankfully none of my other family members got bitten

Great gym facilities, indoor and outdoor pool, by the sea, shuttle to Disney MTR, fun activities such as mini golf area, maze activity, mini go kart, tennis courts. Would be great if there is a mini-mart with daily essentials and pharmacy as getting to the nearest mall is not easy.

Slightly dated, but nice experience

It's near the park and walking distance without having to take the shuttle.

Not much option for late meal.

a truly magical stay

Everything is super expensive & room was not that clean

It’s a nice environment hotel for the family. There are lots of activities in the hotel line up for you and your little ones. It’s a nice place to stay. We will definitely come back here again.

We had a great stay !

Good

Dinner Buffet is the best!!! Staffs are very friendly and kindness!

We had bug bites every morning. Told the manager she said that it was bec the area was the outskirts so they could be mosquito bites but we didnt have them only when we woke up the next morning.

very good

Very good service. Low quality breakfast buffet for a high price. Great dinner with phantastic food at Chinese rest.

Would be better if they give us option to buy 3 breakfast buffet instead of 2

Hotel is generally normal, limited activities to do in hotel and lack of dining options. Inconvenience to go out or grab groceries. I won’t come back again and do not recommend

Nice room

Great facilities for kids - programs, pool, maze, playground and playroom!

This is a beautiful property and excellent staff. The room was very nice and easily fits 4 adults in 2 queen beds. It is very close to the Disney Park and the other hotels and the free Disney bus comes every 15 minutes. Our only complaint was the restaurant choices were very limited. There are 3 restaurants and we ate at all of them. They are very good and very expensive. We arrived late afternoon and wanted a light snack while we waited for our room. There was no restaurant that had snacks or light meals. We ended up going to the Asian restaurant and getting more food than we wanted and spending lots so that we did not want dinner a few hours later after we had got in our rooms and freshened up. We ended up ordering room service late at night and just eating in the room because we wanted dinner but the only options were buffets and large meals. Due to the weather the pool and pool restaurant were closed so that may have been an option on a different day. The 2nd day was bad weather and we were stuck at the hotel for the morning due to a typhoon warning. We ate at the buffet breakfast which was expensive but there were not any other options. While we waited for the park to open and the typhoon warning to decrease we eventually decided to try another hotel for lunch. We got to the Explorer Lodge and was disappointed to find they did not have an ice cream or bakery shop or any à la carte dinning options.