Kempinski Hotel Suzhou
About this hotel
Luxury Suzhou hotel in Suzhou Industrial Park with 3 restaurants Along with 3 restaurants, this hotel has a marina and a full-service spa. WiFi in public areas is free. Other amenities include an indoor pool, a health club, and a bar/lounge. Kempinski Hotel Suzhou offers 458 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and minibars (stocked with some free items). Each accommodation is individually furnished. Select Comfort beds feature down comforters. LCD televisions come with satellite channels and video-game consoles. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. A marina and a health club are featured at the hotel. 10 spa tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center. Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Laundry
Hot Tub / Spa
TV
Gym / Fitness Center
Garden
Family friendly
Map of Suzhou
Hotel in Suzhou
Reasons to book
Includes essentialsGarden, Pool, Kitchen / Kitchenette and more
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Reviews
3.9/5.0
Good(42 Reviews)
3.0
Great for weekend retreat or business.
Rooms are quiet with solid wood doors. In new properties I usually have a hard time hearing all kind of noises.
Superb German / Munich restaurant on site.
Superb fitness club.
2.5
Great for weekend retreat or business. Rooms are quiet with solid wood doors. In new properties I usually have a hard time hearing all kind of noises.Superb German / Munich restaurant on site.Superb fitness club.
2.5
GREAT PEOPLE, AWESOME ROOM, FAIR PRICE
2.0
This hotel is very nice, this is my 4th time staying there. The lake view is very beautiful and the rooms are clean. Breakfast is good.
The past 2 times I have stayed there there has been a conference but this time it was not crowded. Last time Resturant were busy.
2.0
This hotel is very nice, this is my 4th time staying there. The lake view is very beautiful and the rooms are clean. Breakfast is good. The past 2 times I have stayed there there has been a conference but this time it was not crowded. Last time Resturant were busy.
2.0
the problem with this hotel is that it is an hour walk from the first shop/convenience store/life and they have poor access to cabs...
2.0
Comfortable but far in distance from any amenities.
2.0
Not recommended if you have business to attend to in Suzhou, it is located way off the city centre or the CBD.
And as a lake and golf course hotel it does not impress.
1.5
Not recommended if you have business to attend to in Suzhou, it is located way off the city centre or the CBD.And as a lake and golf course hotel it does not impress.
2.5
The hotel was great, very clean, very nice, and the staff was very helpful and polite. I highly recommend this hotel.
1.0
Not as good as I expected. Room was old, air-condition not work well,you should take under 6.5 degree.House keeper took our room card...I won't come again.
2.0
The hotel is well kept. In its own grounds, which is nice if you want to get away from everything. But if you want easy access to the city, your only real option is taxi. I found the hotel staff a little abrupt and unhelpful, though I think that may result more from an English language nervousness than anything else.
2.0
There are minimum service you can get to American standard. I smell smoke when entered in non-smoking room, and found cigarette ashes on the holder by toilet. I have used this hotel for so many times, and getting tired of its poor service even I used the club service all the time. I am going to try another hotel in the area next time in upcoming October trip.
3.0
hotel position is great, on the lake surrounded with loots of trees and during the day and evening there is a wind all the time so it is not hot during summer
it is great hotel for vacation but less for business because it is not close to city business center
3.0
hotel position is great, on the lake surrounded with loots of trees and during the day and evening there is a wind all the time so it is not hot during summerit is great hotel for vacation but less for business because it is not close to city business center
4.0
Nice huge hotel with modern comforts. The staff upgraded me to a suite which was huge! The staff was courteous and helpful in English. However, the hairdryer barely worked, aircon worked but never able to get the room right, either too cold or stuffy. The hotel is surrounded by a golf course and lake, its a 20 minute walk just to get to the gate of this property. Overall, good stay.
2.5
Very clean and well-appointed hotel located near a beautiful lake. The food and bar options aren't terribly exciting, though.
5.0
I have stayed at this Kempinski location several times and never found the experience any less than fully satisfying - a true five star experience.
2.0
Room service was slow and the food delivered was not hot. It was very difficult to get some of the staff to understand our simple requests. I understand very well that we are in China, but Kempinski is an international hotel chain catering for international guests.
Restaurant food was not so good, Potatoes under cooked, lack of vegetables.
Pool and jacuzzi area was very good, although there was no dedicated pool for young children.
Room was good, clean and comfortable. Hotel setting is fantastic.
2.0
Room service was slow and the food delivered was not hot. It was very difficult to get some of the staff to understand our simple requests. I understand very well that we are in China, but Kempinski is an international hotel chain catering for international guests.Restaurant food was not so good, Potatoes under cooked, lack of vegetables.Pool and jacuzzi area was very good, although there was no dedicated pool for young children.Room was good, clean and comfortable. Hotel setting is fantastic.
1.0
we ordered non smoking, lakeview, king size bed, we got a smoking, non-lakeview 2 double bed room.
funny is they said the room is non-smoking but there are ashtray and matches in the room
Overall, room is a little dated, if we cannot get the room type we paid for from Hotels.com, we should be upgraded instead of downgraded
FAQs
How much does this hotel cost compared to others in Suzhou?
The average price for a rental in Suzhou is R 769 per night. This rental is R 957 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Kempinski Hotel Suzhou. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Kempinski Hotel Suzhou. Enjoy the water!
Is Kempinski Hotel Suzhou pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Kempinski Hotel Suzhou?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and laundry.
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